Reception

Reviews of Comfort Inn & Suites Wilkes Barre - Arena

2.5 out of 5
Comfort Inn & Suites Wilkes Barre - Arena
1067 Wilkes Barre Township Blvd, Wilkes-Barre, PA

Reviews

8.6

Excellent

Rating 10 - Excellent. 513 out of 1000 reviews
Rating 8 - Good. 340 out of 1000 reviews
Rating 6 - Okay. 93 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited dining options within walking distance.
Stayed 1 night in Jun 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Was great
Stayed 1 night in May 2025

10/10 Excellent

Deborah

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Check-in was easy and the staff was very friendly.
Stayed 1 night in Jun 2025

8/10 Good

Ana

Travelled with family
Liked: Cleanliness, property conditions & facilities
Convenient location near family. It’s clean.
Stayed 2 nights in May 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2025

8/10 Good

Deborah

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in May 2025

4/10 Poor

Pierre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Somehow a little noisy, as it is located by I81
Stayed 1 night in Apr 2025

10/10 Excellent

Alberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space for a quick getaway.
Stayed 1 night in Apr 2025

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely wonderful. Staff, cleanliness, room size and amenities.
Stayed 1 night in Apr 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to I-81, comfortable bed, good price, nice breakfast ... what's not to like?!
Stayed 1 night in Apr 2025

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Norma

Stayed 1 night in Apr 2025

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. There were some issues with what happened in thr parking lot and they helped me very much and they are all very sweet
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael J

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable room. Air circulation system was quiet and effective. Breakfast selection was on the lower end of typical of less expensive hotels, but seemed to include a lot of chemicals and preservatives. Sausage was Ok but eggs were rubbery and barely edible. Front desk staff were friendly and helpful. Good setting for small dog.
Stayed 1 night in Mar 2025

10/10 Excellent

Rosie

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Newly updated hotel. Clean rooms and very courteous staff. Very convenient to interstate and town.
Stayed 1 night in Mar 2025

8/10 Good

Amy

Stayed 2 nights in Mar 2025

8/10 Good

Walter

Business traveller
Liked: Cleanliness, staff & service, room comfort
Staff was very friendly and service was good. Room was clean, but a little outdated. Overall would recommend.
Stayed 3 nights in Mar 2025

8/10 Good

Bruce and Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall cleanliness was good. Friendly staff and nice breakfast. A little noisy because of the highway behind our room.
Stayed 1 night in Feb 2025

8/10 Good

Ronald

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ledwing

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Sandi

Business traveller, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in ...great towels, comfortable beds, nice staff
Stayed 1 night in Jan 2025

4/10 Poor

Roger

Stayed 1 night in Nov 2024

6/10 Okay

Nicole

The hotel is dated
Stayed 1 night in Jan 2025

6/10 Okay

Tonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Includes breakfast which is great. However coffee machine wasn’t working but had carafes. OJ machine broke too but OJ in fridge. Had a waffle machine, sausage and eggs for hot food. Sausage a little greasy and eggs a little rubbery but nothing I couldn’t eat. Had English muffins and snack cakes too. Hotel was quiet and convenient.
Stayed 2 nights in Jan 2025

8/10 Good

Jennifer

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Adrienne

Stayed 2 nights in Dec 2024

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super friendly staff

Very clean, super friendly staff! Had to upgrade our room at the last minute on Christmas Eve because our daughter came to visit. Extremely easy. The lady who was in charge of breakfast helped my husband, who is handicapped, get his breakfast without hesitation. Will definitely stay here again
Stayed 6 nights in Dec 2024

10/10 Excellent

Pang

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for one night stop
Stayed 1 night in Dec 2024

10/10 Excellent

Narendra Rao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The manager Roz Foley is an excellent person and very accommodative.
Stayed 1 night in Dec 2024

10/10 Excellent

Bill

Stayed 1 night in Nov 2024

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access
Stayed 2 nights in Dec 2024

6/10 Okay

John M.

Liked: Staff & service
old property
Stayed 1 night in Dec 2024

10/10 Excellent

DeGennaro

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Nov 2024

2/10 Terrible

Amanda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gross hotel

Never will go again service was horrible my nephew got hurt due to negligence of the hotel and they didn’t even want to help it was dirty and rusty terrible house keeping left shortly after I got there
Stayed 1 night in Nov 2024

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Nice, quiet, clean, safe place. Friendly staff. Close to dining and shops. Would recommend and will stay again.
Stayed 8 nights in Nov 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and the staff was nice
Stayed 1 night in Nov 2024

10/10 Excellent

Krystal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go to accommodation when in the area!
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Good choice for a convenient budget friendly overnight
Stayed 1 night in Nov 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most staff were so polite; however, when I checked in, someone was at the front desk and did not acknowledge me, or tell me that someone would be right with me. I had to wait until someone else came to help me. If that was not her job to check me in, that is fine, but at least acknowledge me. The rest of the staff were quite accommodating. The stay was very comfortable.
Stayed 3 nights in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfy and clean

Very comfortable! Also nice and quiet. Enjoyed the breakfast. A coffee machine upgrade is the only suggestion I would make for change. Thanks for everything!
Stayed 1 night in Nov 2024

10/10 Excellent

Chantal

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Thomas, Gatineau

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Pet friendly was the reason for selecting this location. Room cleanliness was so-so (particularly the shower)
Stayed 1 night in Nov 2024

10/10 Excellent

sandra

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Great stay!

Amazing service and cleanliness. Older property that could use a Reno. Staff was stellar.
Stayed 1 night in Oct 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Oct 2024

10/10 Excellent

Steven

Liked: Cleanliness, property conditions & facilities
Comforting and relaxing
Stayed 2 nights in Oct 2024