Hotels near Willow Tearooms

"Good location. Nice hotel. Staff seemed friendly"

"If you are looking for accessible accommodations, this isn’t it. We booked two separate stays with a few days between for a side trip. The first stay was in a typical room. One in our party has intermittent balance issues and the bath/shower was extremely difficult to use due to its design. We asked for an accessible room for the second stay. The accessible room was not on an accessible route (two heavy, non-automatic doors to open) and the room layout is unlikely to accommodate a wheelchair. Although the huge bathroom was accessible, the shower was completely open, allowing the entire bathroom floor to get water on it and making the wet tiles a slip hazard. To top it off, we needed to use the lobby’s wheelchair lift one evening to descend the half story from street level to the reception area. The lift door would not open, leaving us stuck while waiting for assistance. The staff were extremely helpful and apologetic, but it took quite some time to get us out."

"This hotel was a great and safe location. The room was a bit small, but comfortable and clean. The breakfast was great. The staff couldn’t have been kinder or more helpful. Highly recommend!"

"Hotel is perfectly located in the City Centre. Staff was very welcoming and Excellent service "

"Our room had a smell in it coming from either the bathroom drainage system or left over from a smelly mop. Otherwise the room was great! When we arrived back from our theatre trip, two of us wanted a coffee in the bar when the other two had a nightcap, only to be told the coffee machine had been cleaned so we couldn’t have coffee. Utterly ridiculous for a city centre hotel looking to attract travellers from all around the globe. The bar was open so I don’t understand this policy. "

"The staff were very friendly and helpful. The property was clean and tidy. The water pressure in bathroom was extremely low, so low that using the hand held shower nozzle there was no water coming out. The hot water was barely warm."

"Very friendly staff, beautiful room with river view, lots of mirrors and electrical outlets"

"Being older I found everything had to be operated with an i pad. Not so good when you press tge lights switch at door.and everything shuts down. Lights blinds curtains."

"Great location"