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Reviews of Quality Inn

2.5 out of 5
Quality Inn
177 West Athens St, Winder, GA

Reviews

5.8
Rating 10 - Excellent. 44 out of 282 reviews" "
Rating 8 - Good. 61 out of 282 reviews" "
Rating 6 - Okay. 53 out of 282 reviews" "
Rating 4 - Poor. 52 out of 282 reviews" "
Rating 2 - Terrible. 72 out of 282 reviews" "

6.2/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Jhumpa

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Room was dirty.Carpet nasty
Stayed 2 nights in May 2024

10/10 Excellent

Madhu

Travelled with family and small children
Disliked: Property conditions & facilities
OK
Stayed 1 night in May 2024

4/10 Poor

Jane

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Staff was unfriendly/unhappy. Carpet in halls had bad odor. Breakfast buffet was not very good.
Stayed 1 night in May 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

EDITH

Clean
Stayed 1 night in Apr 2024

8/10 Good

Josette Rita

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff.
Stayed 4 nights in Apr 2024

8/10 Good

Jerediah

Stayed 1 night in Mar 2024

2/10 Terrible

Shaneaqa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

Makayla

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

2/10 Terrible

MS

Disliked: Cleanliness, staff & service, property conditions & facilities
There is no heating in the rooms, today was 30F at night, guests went to reception, they refused to help,
Stayed 1 night in Jan 2024

4/10 Poor

Steven

Stayed 1 night in Dec 2023

2/10 Terrible

Lindsay

Travelled with family
Disliked: Staff & service
Stayed 1 night in Dec 2023

2/10 Terrible

Rocio

Stayed 1 night in Dec 2023

4/10 Poor

Darryle, Lakewood

Stayed 1 night in Nov 2023

2/10 Terrible

peter

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a dump! We walked in and walked out without staying. Don't stay at this place! And shame on Expedia they should not allow places like this on their site. I'll end up paying even though I stay and couldn't change my reservation. How do you know the place is bad until you see it? Long time expedia user, NEVER AGAIN!!!!
Stayed 3 nights in Oct 2023

4/10 Poor

Joy

Stayed 1 night in Sep 2023

2/10 Terrible

Jena

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Kristin

Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uggh
Yikes- this place needs help. We may have lung cancer from just staying 1 night. The chair in the room actually had the stuffing coming out from the cushion and torn slipcover. Everything was old and broken.The fact that card key folder had been used to assign various rooms in the past was the first clue and the downhill from there.
Stayed 1 night in Sep 2023

6/10 Okay

Mordechai.

Stayed 1 night in Sep 2023

2/10 Terrible

Shirley

Disliked: Cleanliness, staff & service, property conditions & facilities
There was nothing I liked. This Inn gives a bad name to Quality Inn. The safety latch was off the door. The bathroom door was warped,no hook on the door. Bug trap in bathroom with bugs in it. The carpet was dirty. The hot breakfast was only sawage. There was no pictures on wall. The front staff at check was very nasty to deal with. I will never stay at that hotel anymore!!!
Stayed 1 night in Sep 2023

8/10 Good

Lamar

Stayed 1 night in Sep 2023

10/10 Excellent

Ollie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

patrick

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Pamela

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
NEVER STAY HERE
The hotel was so hot from the second you walk in the door. The room was also hot and we had to call the front desk to find out how to turn the AC on, it was so complicated. The room was not clean, there was toothpaste splatter on the bottom of the bathroom mirror and a used travel size tube of toothpaste on the sink. The lock on the bathroom door was missing and the hole was filled with dirt. The drain plug was broken and was laying on the side of the bathroom sink. The entire hotel was disgusting!
Stayed 1 night in Jul 2023

2/10 Terrible

Vang

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

2/10 Terrible

Christopher

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The facility was dirty. Stains on the bedding, roaches in the room, carpet was wet in the room, room had a very bad odor. Would never stay here again.
Stayed 1 night in Jun 2023

2/10 Terrible

Charlotte

Disliked: Cleanliness, property conditions & facilities
The carpet was dirty, cigarette holes in the sheets, a stain on the towels, stairwells smelled of pot and urine.
Stayed 1 night in Jun 2023

4/10 Poor

Tannen

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The shower curtains were dirty with brown and yellow stains, the carpet had multiple large brown stains and there were dead bugs all around the room.
Stayed 2 nights in Jun 2023

6/10 Okay

Larry

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Smells like smoke and is run down.
Stayed 1 night in Jun 2023

2/10 Terrible

Paula

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible customer service. Receptionist sent me to an occupied room and was unapologetic and rude!
Stayed 1 night in May 2023

4/10 Poor

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
Strongly urge you to sleep in your clothes
First the good, the shower had good water pressure. Now the not so good, during check-in, the front desk representative carried on a conversation with her friend sitting across the room the entire time. Once in the room, the water in the bathroom sink began to get stopped up. I tried to call the front desk, to my surprise the phone didn't have a phone cord. Later the representative told me that it was probably unplugged by housekeeping, to find it then plug it in. Also, while pulling back the bedspread there was hair on the sheets. The mini refrigerator/freezer was dirty so we kept our food in the bag for safe keeping.
Stayed 1 night in Apr 2023

10/10 Excellent

Judith

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming, especially Melissa!
Stayed 1 night in Apr 2023

2/10 Terrible

michael

Disliked: Staff & service, amenities, property conditions & facilities
i booked a suite at this hotel. Get there and check in and i think the room was 202 that i got. the whole place stinks of smoke but i had traveled a long way and needed to rest. the room was ok except the tv did not work and i called front desk. they came up and tried to get tv working with no success. they then put in a room half the size and said i was in the only suite. she then said to me i didn't pay enough for the room anyway. how RUDE . Please call me at 9049429565 as i am charging this back on my credit card
Stayed 1 night in Apr 2023

4/10 Poor

Thereasa

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible and would not recommend
My room was on the 2nd floor and there was no elevator. The stairway smelled horrible like a outdoor alley. The carpet in my room was severely stained and there was a old smoke smell lingering.
Stayed 1 night in Apr 2023

4/10 Poor

RAFAEL

Disliked: Amenities, property conditions & facilities
Its says 8 niles from braselton and it was half an hour
Stayed 4 nights in Mar 2023

2/10 Terrible

James

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the most unfriendly staff and worst experience ever. I didn't even stay there and no one is helping me out with any refund or any accommodation regarding it. The property was dirty and vending machines were empty. Declined to even check in
Stayed 1 night in Mar 2023

2/10 Terrible

Charles

Business traveller
Disliked: Cleanliness, property conditions & facilities
Floors on the 2nd floor creaked while walking on them. Water pressure was really low in the shower. I felt it was very inconvenient to have to walk down the stairs to get ice and take it back upstairs. While grabbing breakfast the juice machine claimed to have Orange, apple, cranberry and some other juice. All but the orange juice only dispensed water. The coffee machine when on a fritz and sprayed hot coffee and hot water all over the floor and another hotel guest. I knew i wasnt getting a 5 star hotel but 140 dollars for one night it wasnt even worth the two star rating it had.
Stayed 1 night in Mar 2023

6/10 Okay

Christine

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Front desk service was great. Housekeeping knocked on door at 9:00am telling me I’ve got til 11:00 to leave but they have a lot to get done so be quick as possible. Towels were stained and looked like not laundered. Hairs on toilet, bed linen didn’t look clean, burn hole, and just unclean. I could understand if the room was cheap but $140 - really? I’ll never stay at another Quality Inn.
Stayed 1 night in Mar 2023

8/10 Good

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and helpful, nice place very relaxing and housekeeping was on top of keeping my room clean
Stayed 1 night in Mar 2023

2/10 Terrible

William

Disliked: Cleanliness, amenities, property conditions & facilities
This is NOT a non-smoking hotel.
Stayed 6 nights in Feb 2023

2/10 Terrible

Mellissia

Stayed 1 night in Mar 2023

8/10 Good

JaLaya

Business traveller
Liked: Staff & service
Stayed 2 nights in Feb 2023

2/10 Terrible

Dwayne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

2/10 Terrible

Dennis

Stayed 1 night in Jan 2023

8/10 Good

Kellie

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The front office staff was incredible. So very helpful.
Stayed 2 nights in Jan 2023

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and clean
Good experience. Room was clean. Breakfast area was clean. Not noisy. Pet friendly but it’s $25 a day fee.
Stayed 3 nights in Nov 2022