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Mercure Hotel Windhoek

Property class: 4

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Located close to Maerua Mall and The Grove Mall of Namibia, Mercure Hotel Windhoek provides a terrace, 2 coffee shops/cafes and a garden. Treat yourself to thalassotherapy, a facial or a body scrub at Oukolele Spa, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a playground and dry cleaning/laundry services.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, 2 Single Beds

A hotel room with two beds, a TV, a desk, and a view of trees outside.

Superior Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 Double Bed

A hotel room with a large bed, two armchairs, a desk, and a view of trees through the windows.

Superior Room, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a small table, and a window with curtains.

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds

A hotel room with two beds, a TV, a desk, and a view of trees outside.

Classic Room, 2 Single Beds

  • 27 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi
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About the area

Located in Windhoek, Mercure Hotel Windhoek is near the airport. Maerua Mall and The Grove Mall of Namibia are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore NamibRand Nature Reserve. Namibia University of Science and Technology Hotel School and Katutura Township are two other places to visit that come recommended. Visit our Windhoek travel guide
Map
Corner Of Auas Aviation Road, Windhoek, 9000

What's nearby

  • A church with a tall steeple and a clock tower, surrounded by palm trees and well-maintained gardens.
    Christ Church
    5 min drive - 4.4 km
  • Independence Stadium
    18 min walk - 1.6 km
  • Windhoek Go Karting
    3 min drive - 2.6 km
  • The Grove Mall of Namibia
    4 min drive - 3.7 km
  • NamibRand Nature Reserve
    5 min drive - 4.4 km

Getting around

  • Windhoek Station
    11 min drive
  • Windhoek (ERS-Eros)
    1 min drive

Restaurants

  • KFC Southgate
    13 min walk
  • Krisjan's Bistro
    4 min drive
  • Col'Cacchio pizzeria
    4 min drive
  • Joe's Beerhouse
    7 min drive
  • Sicilia Restaurant
    4 min drive

About this property

Mercure Hotel Windhoek

  • Upscale hotel near Maerua Mall
  • Located close to The Grove Mall of Namibia and NamibRand Nature Reserve, Mercure Hotel Windhoek provides a terrace, 2 coffee shops/cafes and a garden. Treat yourself to thalassotherapy, a facial or a body scrub at Oukolele Spa, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a playground and dry cleaning/laundry services.
  • You'll also find perks such as:
    • An outdoor pool and a children's pool, along with sunloungers
    • Free self-parking
    • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and ATM/banking services
    • Smoke-free property, a lift and massage treatment rooms
  • Room features
  • All 199 individually furnished rooms feature perks such as laptop-friendly workspaces and air conditioning, in addition to amenities such as free WiFi and desk chairs.
  • Other amenities include:
    • LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and baths or showers
    • 32-inch flat-screen TVs with digital channels
    • Wardrobes/cupboards, free extra beds and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: NAD 220 for adults and NAD 110 for children
  • 2 coffee shops/cafes
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • De Luca's Pizzeria
  • Drift Coffee
  • Mirage
  • Nomad
  • Skeleton Coast

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 15 meeting rooms
  • 2,099 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Outdoor entertainment area
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Meal delivery service

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately NAD 220 for adults and from NAD 110 for children
  • Airport shuttle fee: NAD 380 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Mercure Hotel Windhoek have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 7:00 PM.

Is Mercure Hotel Windhoek pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Hotel Windhoek?

Self-parking is free at this property.

What time is check-in at Mercure Hotel Windhoek?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Mercure Hotel Windhoek?

Checkout is at 11:00 AM.

Does Mercure Hotel Windhoek provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of NAD 380 per vehicle applies.

Where is Mercure Hotel Windhoek located?

Situated near the airport, this spa hotel is within 3 mi (5 km) of Maerua Mall, The Grove Mall of Namibia and Christ Church. Namibia University of Science and Technology Hotel School and NamibRand Nature Reserve are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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