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Reviews of Winnie Inn & Suites

2.5 out of 5
Winnie Inn & Suites
205 Spur 5, HWY 124, Winnie, TX

Reviews

8.0

Very good

Rating 10 - Excellent. 56 out of 162 reviews" "
Rating 8 - Good. 68 out of 162 reviews" "
Rating 6 - Okay. 25 out of 162 reviews" "
Rating 4 - Poor. 7 out of 162 reviews" "
Rating 2 - Terrible. 6 out of 162 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Property is in serious need of renovation. Paint was faded and dirty, security lock on the door was missing.
Stayed 2 nights in Mar 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Management on 23 Nov,2020
We appreciate your business and your feedback.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience again. Room decor and cleanliness is noteworthy.
Stayed 1 night in Oct 2020
Response from Management on 2 Nov,2020
We appreciate your business and your feedback.

10/10 Excellent

Emilio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Management on 26 Oct,2020
We appreciate your business and your feedback.

6/10 Okay

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service
The front desk worker was friendly and helpful. She told us they were available at any time even for things like extra cream and sugar. Parts of the property were a little run down, so one of the lamps and the fan didn’t work. Also there is no longer any breakfast. Overall, a comfortable stay without any frills.
Stayed 1 night in Oct 2020
Response from Management on 19 Oct,2020
We appreciate your business and your feedback.

2/10 Terrible

Verified traveller

Stayed 2 nights in Oct 2020
Response from Management on 13 Oct,2020
We appreciate your business and your feedback.

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
irrible
Even with a confirmation two days before I was to check they had no room for me on check in date . The owner was rude and told me and my wife
Stayed 1 night in Oct 2020
Response from Management on 11 Oct,2020
The confirmed reservation was for 10/09/2020 after 2.00pm, it was impossible for us to check-in the guest at 5.30am. on 10/09/2020. The guest did not check-in on the day of the reservation furthermore the motel waived the cancellation charges, we apologize for the inconvenience.

8/10 Good

walter

Travelled with group
Liked: Staff & service
Stayed 3 nights in Sep 2020
Response from Management on 28 Sept,2020
Thank you for staying with us. We appreciate your business and your feedback.

6/10 Okay

Devin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Came into town to visit some family. My friend and her son met my kids and i there. Before i could even get the car unloaded the front desk was calling me telling me i couldnt have any guests and either they could leave or she would refund my funds. They werent even staying but im not going to make them leave. When i get to the desk she says she can only refund $20 i wasnt in the room for even 5 min. To me this was unacceptable. Horrible hospitality!
Stayed 1 night in Aug 2020
Response from Management on 1 Sept,2020
Please accept our humble apology for an unpleasant experience that you had at our motel, according to our records there were more guests in the room than on the actual reservation, moreover there was a pet in the room, which is inconsistent with our motel policy however we did refund you the full rent amount except a $20.00 check-in fee.

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020
Response from Management on 8 Jul,2020
Thank you for staying with us. We appreciate your business and your feedback.

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winnie ‘ing’ out
Enjoyed our visit to Winnie relaxing and cozy
Stayed 1 night in May 2020
Response from Management on 28 May,2020
Thank you for staying with us. We appreciate your business and your feedback.

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Stayed 2 nights in Apr 2020
Response from Management on 18 Apr,2020
Thank you for staying with us. We appreciate your business and your feedback.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good place to stop for the night for the price. Safe area and a great restaurant accross the street
Stayed 1 night in Mar 2020
Response from Manager on 8 Mar,2020
Thank you for staying with us. We appreciate your business and your feedback.

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Manager on 8 Mar,2020
Thank you for staying with us. We appreciate your business and your feedback.

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Vanity sink stopped up. Afraid to take shower, possibly stopped up too! Only 1 working lock on door. Did not sleep well here. 😔
Stayed 1 night in Feb 2020
Response from Manager on 26 Feb,2020
We apologize for the inconvenience, will address the concerns so that our guests have a comfortable stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Management on 14 Feb,2020
Thank you for staying with us. We appreciate your business and your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was very clean and had a lot of new furnishings , great service,
Stayed 1 night in Jan 2020
Response from Manager on 16 Jan,2020
Thank you for staying with us. We appreciate your business and your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to rest
It was pleasant overall.
Stayed 1 night in Dec 2019
Response from Management on 20 Dec,2019
Thank you for staying with us. We appreciate your business and your feedback.

10/10 Excellent

Carolyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant.
Stayed 2 nights in Dec 2019
Response from Management on 10 Dec,2019
Thank you for staying with us. We appreciate your business and your feedback.

10/10 Excellent

Florence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Management on 3 Nov,2019
Thank you for staying with us. We appreciate your business and your feedback!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winnie, TX
Great little spot. Was a big and welcome surprise after riding my motorcycle 10 hours from Meridian, MS. Salt water pool felt fantastic for a refreshing dip. Hotel owners/staff went out of their way to assist me with printing some necessary Mexico insurance documents. Restaurants and gas stations were within blocks of the hotel and access to the highway I needed to get to Brownsville. This was a great choice for me.
Stayed 1 night in Oct 2019
Response from Management on 31 Oct,2019
Thanks for staying with us. We appreciate your business and your feedback!

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I loved not having to climb any stairs all rooms on the ground.
Stayed 1 night in Oct 2019
Response from Management on 3 Oct,2019
We appreciate your business and your feedback, thank you for giving us the opportunity to serve you.

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Management on 13 Sept,2019
We appreciate your business and your feedback, thank you for giving us the opportunity to serve you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An older but very well kept and clean hotel. Customer service was excellent. I'd gladly stay again.
Stayed 1 night in Sep 2019
Response from Management on 4 Sept,2019
We appreciate your business and your feedback, thank you for giving us the opportunity to serve you.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool, staff very friendly, grounds keep well, if you want a place to sleep not bad, no frills, don't expect a lot for breakfast
Stayed 1 night in Aug 2019
Response from Management on 19 Aug,2019
We appreciate your business and your feedback, thank you for giving us the opportunity to serve you.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, it has a nice swimming pool, ac working good and the lady at front counter gave us all the info about this place.
Stayed 1 night in Aug 2019
Response from Management on 19 Aug,2019
We appreciate your business and your feedback, thank you for giving us the opportunity to serve you.

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Management on 12 Aug,2019
We appreciate your business and your feedback, thank you for giving us the opportunity to serve you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Week end out
It was a good starry and I am think on come back in Oct.
Stayed 2 nights in Aug 2019
Response from Management on 6 Aug,2019
We appreciate your business and your feedback, Thank you.

10/10 Excellent

mary anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owner treated me more like a guest than customer. Very personable and respectful. The room was very clean and in very good repair. Also smelled fresh
Stayed 1 night in Jul 2019
Response from Management on 3 Aug,2019
We appreciate your business and your feedback, thank you for giving us the opportunity to serve you.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frequent visitors!
Not our first visit here and definitely won’t be the last! We love it!
Stayed 2 nights in Jun 2019
Response from Management on 5 Jul,2019
We appreciate your business and your feed back, Thank you.

6/10 Okay

Verified traveller

Travelled with family
It was a place to sleep. It was dingy. It was supposed to be non smoking but smelled of cigarettes.
Stayed 1 night in Jun 2019
Response from Management on 23 Jun,2019
We apologize for the inconvenience, we sincerely work hard to make sure that our guests have a comfortable stay, if you could please let us know the room number that you stayed in so that we can address the concern, we appreciate your business and your feedback. Thank you

8/10 Good

Clark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach Hotel 30 miles from the beach low cost
Stayed 1 night in Jun 2019
Response from Management on 20 Jun,2019
We appreciate your business and your feedback, Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in May 2019
Response from Management on 28 May,2019
We appreciate your business and your feedback, thank you for giving us the opportunity to serve you.

8/10 Good

Kimberly

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
DO NO DISTURB signs need!!!
Everything was great except there was not a do not disturb door hanger???? That being said the maids woke us up at 9am. Then they knocked again at 930. And again at 10 and even opened the door that time. Had it not been for the fact we checked in after 3am that same morning maybe i wouldn't had gotten so upset. Not that i said anything to them.
Stayed 1 night in May 2019
Response from Management on 20 May,2019
We apologize for the inconvenience and will address the matter directly to the housekeeping staff, we appreciate your feedback and your business. Thank you

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room clean. Staff professional. Internet service was terrible. I could not get any work done. Shame I cannot stay at this hotel again, but I have to have good internet service to get my work done.
Stayed 1 night in Apr 2019
Response from Management on 4 May,2019
We appreciate your business and feed back, Thank you.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2019
Response from Management on 18 Apr,2019
We appreciate your business and your feedback, thank you for giving us the opportunity to serve you.

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
I would stay there again . Liked it .Great place for birding areas .
Stayed 3 nights in Apr 2019
Response from Management on 18 Apr,2019
We appreciate your business and your feedback, thank you for giving us the opportunity to serve you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice secluded location Well kept grounds Very friendly staff
Stayed 4 nights in Apr 2019
Response from Management on 18 Apr,2019
We appreciate your business and your feedback, thank you for giving us the opportunity to serve you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely wonderful service from the front desk. The hotel is no frills but well maintained and comfortable. Great road stop for us.
Stayed 1 night in Apr 2019
Response from Management on 15 Apr,2019
We appreciate your business and your feedback, Thank you for giving us the opportunity to serve you.

8/10 Good

lisadavisaustin, Austin, TX

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman behind the desk was very pleasant! The room was nice-a few tiles missing along the floorboard but did not affect our stay at all. The price was fantastic!!
Stayed 1 night in Apr 2019
Response from Management on 6 Apr,2019
We appreciate your business and your feedback, thank you for giving us the opportunity to serve you.

4/10 Poor

rob

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Booked a non smoking room but kept on getting wafts of cigarette smoke within our room from next door I guess, yucky. Room tired and dated, reception man great tho
Stayed 1 night in Apr 2019
Response from Management on 6 Apr,2019
We appreciate your business, your honest feedback helps us to make sure that all our guests have a pleasant stay, thank you for giving us the opportunity to serve you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Management on 6 Apr,2019
We appreciate your business and your feedback, thank you for giving us the opportunity to serve you.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great. Beds were very comfortable! Just there for 1 note. Pricing was very good. Will be back.
Stayed 1 night in Mar 2019
Response from Management on 6 Apr,2019
We appreciate your business and your feedback, thank you for giving us the opportunity to serve you.

6/10 Okay

Clifford

Ok
Adequate room, good Vietnamese restaurant in town
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2018

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2018

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad if you on a budget.
Pretty nice for the price. Located near plenty of restaurants. Owner very helpful and Sims to please. Only place for improvement would be breakfast. Only offer danish and cereal.
Stayed 1 night in Nov 2018

8/10 Good

Shelby, gueydan,la

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wifi did not work, no telephone book to check local stores
Stayed 1 night in Oct 2018
Response from Management on 5 Nov,2018
We appreciate your business and your feedback, Internet service is a challenge in this part of the state, unfortunately we only have a limited number of providers available, how ever the service issue has been resolved by our internet provider, Thank you.

6/10 Okay

Verified traveller

Smelly
Room was good for the price except for the fact that it smelled as if the toilet had only been just flushed after a week or so of accumulating waste; the stench was horrid. After a quarter can of Lysol and letting it air out for 20 minutes it became tolerable. Otherwise, the staff was quite friendly and the room's appearance was good except for some yellow-brown stains on the door.
Stayed 1 night in Aug 2018

8/10 Good

sandorae, AR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in and out was easy. The manager would often walk around checking the grounds and would always ask if we needed anything or if everything was satisfactory. He was very friendly and eager to make our stay the best. The room we had was quiet which we really appreciated. The pool was a nice size too. The continental breakfast lacked but we don’t normally eat breakfast so it didn’t make a difference for us. The motel does need some updates but the room was comfortable and cleaned. Over all we were very satisfied with our stay and plan to book the Winniie Inn again on our next visit.
Stayed 4 nights in Aug 2018
Response from Murad on 18 Aug,2018
We appreciate your business and your feedback, thank you for giving us the opportunity to serve you.