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"Great place to stay. Good breakfast. Helpful staff. Nice room. "

"Great"

"Breakfast was basic but staff were great"

"Didn’t have breakfast due to an early flight but hotel was very clean and modern. Car park having works done so had a bit of a walk with cases to reception. "

"Very friendly and helpful staff, superb nights sleep"

"Friendly check in. Good nightly rate and clean comfortable super king bed. Quiet and managed some sleep after requesting a room a long way from the entrance. Overall a short walk to the terminals - only manchester airport could charge £3.50 for a shuttle bus to the terminals. Welcome to a second tier airport. "

"Parking very easy till we booked in and were asked to pay £14, this was not mentioned on the hotel advert with Expedia nor on the email confirming the booking. After some debate with reception the guy borrowed our phone to show us where it was, not under this hotel but scrolled down another half dozen pages and showed us it the parking charges in the general terms and conditions, while scrolling saw the booking charge had dropped by £20, so suggested they took the parking charge out of this, manager finally got involved as we were not happy."

"We arrived at hotel a few hours before check in and I was not informed by reception that the spa was being closed early at 4.30pm due to maintenance work. When we checked in at 3pm we were then informed by a different member of staff the spa facilities were being closed early at 5pm, the spa actually closed at 4.30pm. We spent about 45 minutes in the spa before closing. I was not informed of the early closing of the spa facilities by email or phone as I spoke earlier in the week to a member of staff regarding my booking. We were annoyed and upset as we booked the hotel for my 65th Birthday specifically for the spa which we were led to believe was closing at the usual time of 7pm. We would therefore have booked another spa hotel if I was aware of the situation. The customer service was very poor and we were not happy at all."

"Room very clean, beds very comfortable. Only criticism is the bathroom could do with an upgrade (stayed im a family room). Air conditioning effective and easy to work."