Winterhaven Resorts

"The grounds a very clean and the rooms. I recommend this hotel."

"the staff is overworked. there is trash in the parking lot. The breakfast is substandard. The toaster does not work plus some things were missing. The room seemed clean but could be upgraded. Could not figure out how to work climate control until the front desk person showed me how. Instructions should be provided to prevented frustration. Many Hispanic workers loitered in the public areas causing concern. Would not want to stay there again."

"Things were broken and busted in our room. When I first got there the towels weren't fully clean and there was a couple of pubic hairs. Right outside of our room, on a smoke detector above, there was what looked like blood splatters. The pool and the hot tub didn't work and were not cleaned. Overall, I would say do not go to this hotel."

"Great customer services"

"Room large, clean. Nice coffee station. Handicapped bathroom excellent and safe. Hot tub area great, per my husband. WONDERFUL, full breakfast. Everything anyone could want. We will return"

"Very friendly "

"The pool wasn't heated, jacuzzi was out of order and empty. The room carpet was stained and dirty. The wallpaper was peeling off the walls. We only had 1 washcloth and the room smelled like cigarettes. Very disappointing. The beds are very uncomfortable and made our back and necks hurt."

"No microwave, No Frig, No Tissues, not cleaned well, other guests looked as if they were living long term with dog. Air conditioner was kind of loud and rickety but worked. There were transcends hanging out and going through trash cans. Car horns and highway traffic noise. It was a 3 night stay with no room service and no clean towels"

"Nice rooms and nice staff! Love the restaurant attached to the hotel!"