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"Staff are friendly "

"The young lady at the front desk was extremely nice and helpful. The TV in our room did not work and she quickly moved us to another room. But I must add that when I arrived, because I had such a bad experience at another hotel she upgraded me to a presidential suite to make my stay even better with them. Because of that, I will definitely stay there again because of her generosity and the comfort and cleanliness of the hotel."

"The was comfortable and amazing. The staff and ease of getting in and getting out was awesome. The shops and restaurants were really great.the pool was cold."

"Nice "

"Staff was very friendly and helpful. The breakfast was a great addition to our busy touristy schedule, because we ate so well in the morning we had all the energy we needed to visit museums and more during a day "

"Superior customer service, clean and comfortable."

"Yes clean room and very nice staff"

"The room was very clean, pleasant and the staff was very polite and helpful. "

"The conversion from the Ritz Hotel to this new product met my expectationS"