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Reviews of The Swan Inn

3 out of 5
The Swan Inn
Worcester Road, Hanley Swan, Worcester, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 203 out of 318 reviews" "
Rating 8 - Good. 90 out of 318 reviews" "
Rating 6 - Okay. 14 out of 318 reviews" "
Rating 4 - Poor. 8 out of 318 reviews" "
Rating 2 - Terrible. 3 out of 318 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had an excellent stay. The girls working there when we arrived late were brilliant. They made us some sandwiches even though the restaurant had closed and nothing was too much trouble. Best service we have had in a long time.
Stayed 1 night in Apr 2024

8/10 Good

Alastair

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely village location. The pub is really nice with a great menu. The room was a nice size and very quiet. The bed was extremely firm. We like a firm bed but even this was a little much for us. Fine for one night, but not for a long stay. There were no USB chargers in the room or toiletries, so make sure you bring your own. Breakfast was amazing.
Stayed 1 night in Mar 2024

8/10 Good

Mark

Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay excellent restaurant .
Have stayed at Swan Inn before and is always good serviceThe room is nice but very dull lighting in fact one bedside light not working but they had no replacement in stock. Restaurant excellent!
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent pub and staff food good but expensive if on a low budget
Stayed 1 night in Nov 2023

10/10 Excellent

Adam

Stayed 1 night in Oct 2023

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Staff and cleanliness was good however, there was a generator vibration through the room until 10.30pm which didn’t allow for an early nights sleep. When I telephoned reception Staff offered to change my room but I had unpacked and was in bed. The room also smelt of cooking. Surely they can soundproof the room. Thank you
Stayed 1 night in Oct 2023

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay and dine
Great 2 night stay. Very attentive staff. Breakfasts were superb and the evening meal was great and very reasonably priced. Great selection of beer and wine.
Stayed 2 nights in Oct 2023

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place in a lovely setting
comfortable bedroom, excellent dinner, friendly staff; lighting in the bedroom is poor, otherwise all very satisfactory.
Stayed 1 night in Oct 2023

10/10 Excellent

Jane

Stayed 1 night in Sep 2023

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay spolit by niggles
We were allocated Gooseberry room, which whilst bigger, suffered from a constant low level humming noise all night. This was in addition to kitchen noise mentioned, which fell silent at around 10pm. At 2am the fire alarm went off, which we were later told was a fault in the process of being fixed.
Stayed 1 night in Sep 2023

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service
Great restaurant, bar and room. Only let down was a bathroom which needed updating and a shower which had no pressure.
Stayed 1 night in Aug 2023

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable two night stay
Brilliant location in a quaint village. Gorgeous pub with friendly and efficient stay. Thoroughly enjoyed our stay, particularly the breakfast!
Stayed 1 night in Aug 2023

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Swan Inn
Pleasant country pub with a lovely outdoor seating area. Food and service were good,. Stayed in the "Gooseberry" bedroom which was clean and comfortable. The only issue was the kitchen extractor fan which created quite a loud hum in the room until it was switched off in the evening
Stayed 1 night in Aug 2023

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good food. Nice facilities, but very poor showers in bedrooms.
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful pub in pretty location. Best pub garden ever
Stayed 1 night in Jun 2023

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived on what was clearly an unexpectedly busy sunny evening and the staff were at full stretch. However they turned the whole evening around, remained fully focused, polite and managed people's expectations and we told them that they had done a great job. The photos of the outside don't do the place justice, they've done a huge amount more work and it's a very inviting place to sit in the sunshine. We would highly recommend this and would come back should we find ourselves in the area. Top marks to the owners and staff.
Stayed 1 night in Jun 2023

8/10 Good

Carl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cosy pub with great food and garden
Stayed 1 night in Jun 2023

10/10 Excellent

Adam

Stayed 1 night in May 2023

10/10 Excellent

carole

Stayed 1 night in May 2023

10/10 Excellent

Dave

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and food
Well presented hotel. Lovely helpful and polite staff. Enjoyed my evening meal of Hake followed by local ice cream. Stayed in the Plum room. The bed is almost as big as the room. However, the bed was really comfortable. I don't say that about many hotels I stay in, so well done to the hotel team, for seeing this as important to guests. I will certainly return here with my wife in the future.
Stayed 1 night in May 2023

10/10 Excellent

John

Stayed 2 nights in May 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Eva

Stayed 1 night in Apr 2023

10/10 Excellent

Ian

Stayed 1 night in Jan 2023

10/10 Excellent

C

Stayed 1 night in Dec 2022

10/10 Excellent

Janet

Stayed 1 night in Dec 2022

8/10 Good

richard

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top marks
Amazing food; great staff and management; good location.
Stayed 1 night in Jun 2022

10/10 Excellent

Stephen

Stayed 1 night in Jun 2022

10/10 Excellent

tracy

Stayed 1 night in Apr 2022

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely pub! We stayed here over the Easter weekend as we were attending a wedding in a near by village. Staff were brilliant , food excellent and our room had everything we needed .The pub has one of the best outside spaces we've seen with lovely sofas and tables and it overlooks the village green and duck pond. A fabulous find and we will definetely return.
Stayed 1 night in Apr 2022

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Pub with Rooms.
Overall a lovely setting for a traditional pub with a modern twist. Bar and restaurant with garden areas give a great atmosphere. The bedrooms are ok, odd that there are no toiletries in the bathroom only one liquid soap. Avoid Goosberry Room as this sits over the kitchen ventilation fans and the constant humming is a bloody nuisance
Stayed 1 night in Apr 2022

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

8/10 Good

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2022

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb food, good service. All amenities needed in the cosy room. Highly recommended
Stayed 1 night in Jan 2022

8/10 Good

Ian

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was basic but had everything you would need, TV, kettle, ensuite bathroom, comfy bed. The bed was a bit big for the room but for 1 night was fine. There was no soap in the bathroom which was strange, but I had a goos nights sleep and the breakfast was very very good 9/10. For the price this place is excellent value and if in the area I will stay again and try and have dinner which looked very good.
Stayed 1 night in Nov 2021

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 Day Break
Friendly staff - good service - food tasty and well presented! Tastefully decorated !
Stayed 2 nights in Oct 2021

8/10 Good

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A welcoming gastro pub with rooms in an attractive village setting. The bedrooms are attractive, spotlessly clean, and have all necessary amenities. They are however on the small size (we stayed in “Plum”) and the subdued lighting makes reading difficult and better lighting would have been appreciated. Dining however is what the Swan is all about and the really attractive bar and dining areas (again with subdued lighting which here add to the atmosphere) are perfect for enjoying the beautifully presented interesting menus, whether that be for breakfast lunch or dinner. Service could perhaps be a little quicker although a large party of wedding guests enjoying a reception on one evening partly explained that. Free on site parking and delightful outside areas for the summer are an added bonus. Overall a thoroughly enjoyable stay
Stayed 3 nights in Oct 2021

8/10 Good

JONATHAN

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concept of the whole property is extremely pleasant & the sympathetic extension & 'al fresco' area in the style of the original building is exceptional. Only reservation is the low level of lighting in the bedroom . Incredibly dog-friendly is a big plus.
Stayed 1 night in Oct 2021

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
We really enjoyed our 2 nights stay at The Swan. Great location for visiting all of sites around Malvern. Very comfortable & spacious bedrooms, the food was delicious too
Stayed 2 nights in Oct 2021

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Good place to stay.
Overall a good place to stay. Would recommend it as a base for exploring the Malvern Hills.
Stayed 2 nights in Oct 2021

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Short stay at the Swan inn
Swan Inn is a lovely gastropub with rooms. Our room was a little on the small side but ok for what we needed. Staff were helpful and friendly and the breakfast choice was good and included in the price. Room was quite hot although there was a fan provided.
Stayed 2 nights in Sep 2021

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed and breakfast.
First and foremost, the Swan is not an hotel, it is a Bed and Breakfast. This is important as no tables are reserved for the staying guests, and on our first night there we were unable to dine. There is another pub nearby, about 2.5miles but we didn't bother. To be fair they do send an email bringing this to your attention when you book. The pub is very nicely done and deservedly popular with pub goers and diners. Our room was small but clean and comfortable and nicely decorated. The only problem was that the shower was broken and there was no hand soap. Breakfast was very nice.
Stayed 2 nights in Sep 2021

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Pub, great rooms, excellent food
Great pub - very busy so if you’d like to eat as well as stay always book. Rooms were lovely, very clean and comfortable. Staff were great, very welcoming and always friendly. All in all we had a great stay
Stayed 3 nights in Sep 2021