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"Food was not that good at buffet Sushi and steak restaurant were great Staff not super helpful with organizing excursions or explaining hotel eating hours No food available from 3-5 "

"Time here was very nice. Staff Dre, Sharon, Niel and Rashawn took very good care of us. Drinks did not stop at all. "

"Beautiful beach, large rooms, easy access to the rest of the island. "

"The internet service was fast. Staff was very friendly."

"The housekeeping did a very very bad job. Did not clean the room well. Also the aisles and the stairs were always dirty. The housekeeping were also not friendly and did a very bad job at putting clean towels. There was always lacking some. Also did not change the bedsheet as supposed to. I must say, 2 of the staff members were very friendly and kind. Ms. Rosita from the front desk and mr. Adrain from the security. Adrian was the sweetest. Also very helpful. They definitely stood out. I loved the beach view. That’s why very unfortunate that the hotel is in such a bad state. It definitely needs to be upgraded. "

"When you pay for breakfast, it only includes adults and have to pay for children above 5. You will pay daily tax that was not mentioned on Expedia. The only bright side is that the Hilton is next to a beautiful beach! "

"Andre and Karen, along with Simon, made this an absolutely exceptional experience from start to finish. Their professionalism is unmatched, yet they balance it perfectly with a warm, personable approach that instantly makes you feel at home. From the moment we arrived, we felt genuinely welcomed, safe, and completely at ease. It’s rare to find a team that delivers both top-tier service and such a comfortable, inviting atmosphere. Highly recommend—this place truly stands out thanks to them."

"Kitchenette, clean functional for warming food but not for cooking. No water given or tea in the room"

"Need more staff to take of your situation and check in and a large variety of different food"