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Hotel Balcón del Parque

3.0 star property
Hotel in Xalapa with 24-hour front desk and restaurant

Choose dates to view prices

Photo gallery for Hotel Balcón del Parque

Premium bedding, down duvets, desk, iron/ironing board
Front of property
Private kitchen
Premium bedding, down duvets, desk, iron/ironing board
Premium bedding, down duvets, desk, iron/ironing board
Hotel Balcón del Parque sits in the city center, offering a welcoming atmosphere with its restaurant and high-speed WiFi. Guests appreciate the thoughtful conveniences including luggage storage, an elevator, and round-the-clock front desk support.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Housekeeping
  • Free WiFi
  • Restaurant

Room options

Check availability for these dates

Tonight

Sep 30 - Oct 1
Check availability for tonight Sep 30 - Oct 1

Tomorrow

Oct 1 - Oct 2
Check availability for tomorrow Oct 1 - Oct 2
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room

Premium bedding, down duvets, desk, iron/ironing board

Superior Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Premium bedding
Down duvet
Hairdryer
Jetted bath
Rainfall showerhead
Private bathroom
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room

Premium bedding, down duvets, desk, iron/ironing board

Presidential Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
Down duvet
Separate bath and shower
Hairdryer
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, down duvets, desk, iron/ironing board

Standard Room

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Smart TV
Premium bedding
Down duvet
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

View from room

Junior Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
Down duvet
Private bathroom
Hairdryer
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Senior Room

Premium bedding, down duvets, desk, iron/ironing board

Senior Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
Down duvet
Private bathroom
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Cabin

Premium bedding, down duvets, desk, iron/ironing board

Presidential Cabin

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
Down duvet
Private bathroom
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Premium bedding, down duvets, desk, iron/ironing board

Standard Double Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Smart TV
Premium bedding
Down duvet
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Cabin

Premium bedding, down duvets, desk, iron/ironing board

Family Cabin

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
Down duvet
Private bathroom
  • Park view
  • Sleeps 4
  • 2 Queen Beds
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About the area

Xalapa Centro, a neighbourhood in Xalapa, is home to Hotel Balcón del Parque. Museo Casa de Xalapa and Palacio de Gobierno are local landmarks, and the area's natural beauty can be seen at Los Tecajetes Park and Juarez Park. El Agora and Interactive Museum of Xalapa (MIX) are also worth visiting.
Visit our Xalapa travel guideOpens in a new window
Map
Rafael Ramírez, 62, Xalapa, VER, 91000

What's nearby

  • Los Tecajetes Park - 2 min walk - 0.2 km
  • State Theatre - 5 min walk - 0.5 km
  • Juarez Park - 13 min walk - 1.2 km
  • Xalapa Cathedral - 15 min walk - 1.3 km
  • Paseo de los Lagos Park - 3 min drive - 1.9 km

Getting around

  • Xalapa Station - 13 min drive
  • Xalapa, Veracruz (JAL-El Lencero) - 26 min drive

Restaurants

  • ‪Asadero Cien - ‬4 min walk
  • ‪La Estancia de los Tecajetes - ‬7 min walk
  • ‪Hotel Xalapa - ‬6 min walk
  • ‪Sal Y Piedra - ‬4 min walk
  • ‪Churrería de Xalapa - ‬2 min walk

About this property

Hotel Balcón del Parque

Hotel located in Xalapa Centro
Hotel Balcón del Parque provides a restaurant and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Luggage storage, a 24-hour front desk and a lift
  • Smoke-free property
Room features
All guest rooms at Hotel Balcón del Parque have comforts, such as premium bedding and air conditioning, in addition to amenities, such as free WiFi and free bottled water.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • Smart TVs with cable channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

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Gamma by Fiesta Americana Xalapa Nubara

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  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 539 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • Sal & Piedra

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (200 centimetre wide door)
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Property is also known as

Hotel Balcón del Parque Hotel
Hotel Balcón del Parque Xalapa
Hotel Balcón del Parque Hotel Xalapa

Frequently asked questions

Is Hotel Balcón del Parque pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Balcón del Parque?

Self-parking is free at this property.

What time is check-in at Hotel Balcón del Parque?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Balcón del Parque?

Checkout is at noon.

Where is Hotel Balcón del Parque located?

Located in Xalapa Centro, this hotel is within a 10-minute walk of Los Tecajetes Park, State Theatre and Xalapa Metropolitan University. IMAC Xalapa and Juarez Park are also within 1 mile (2 km).

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Hotel Balcón del Parque Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 123 out of 157 reviews
Rating 8 - Good. 24 out of 157 reviews
Rating 6 - Okay. 4 out of 157 reviews
Rating 4 - Poor. 3 out of 157 reviews
Rating 2 - Terrible. 3 out of 157 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

HECTOR JAVIER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel costo beneficio, limpio y con bonita vista al parque de Xalapa. Agradable estancia.
Stayed 1 night in Aug 2025

10/10 Excellent

Sylfra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó su vista al parque y su tranquilidad. La limpieza de la habitación fue excelente!! Por supuesto regresaremos.
Stayed 2 nights in Sep 2025

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel estupendo, moderno, impecable y con muy buen servicio
Stayed 2 nights in Jul 2025

10/10 Excellent

Norman Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El mejor hotel en el que me eh hospedado.
Stayed 1 night in Jun 2025

10/10 Excellent

guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonito lugar
Stayed 1 night in Jun 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La estancia en el hotel fue muy buena y placentera. La atención del personal (recepcion y las personas de aseo a las habitaciones) es muy atenta y resuelven muy rapido las solicitudes. Las habitaciones son muy comodas y limpias.
Stayed 3 nights in Aug 2025

8/10 Good

Desi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es céntrico y tiene una vista muy bonita, lo recomiendo :)
Stayed 1 night in Jun 2025

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermosa vista y súper tranquilo
Stayed 1 night in May 2025

10/10 Excellent

Roberto Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar para descansar
Stayed 1 night in May 2025

10/10 Excellent

José Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 1 night in Aug 2025

8/10 Good

Haide

Liked: Cleanliness
Habitación amplia, iluminada muy agradable.
Stayed 1 night in Aug 2025

10/10 Excellent

Ies Robles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vista increíble.
Stayed 1 night in Jul 2025

10/10 Excellent

Geoffrey

Liked: Amenities
Beautiful view of the park
Stayed 3 nights in Jul 2025

10/10 Excellent

ANTONIO

Liked: Cleanliness, amenities, property conditions & facilities
Me gusta todo en ese lugar
Stayed 1 night in May 2025

2/10 Terrible

Pablo Enrique de Jesus

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Execelentes instalaciones, maña atención cliente
Stayed 1 night in Jun 2025

10/10 Excellent

Regino

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place !

10/10 Excellent

VICTOR

Liked: Cleanliness, amenities, property conditions & facilities
Me sorprendió mucho el hotel, muy cómodo y bonito, solo estuvimos una noche pero sin duda alguna volveríamos a alojarnos.
Stayed 1 night in Apr 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy padre y muy a gusto
Stayed 2 nights in Jun 2025

10/10 Excellent

ROSAURA ANDREA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estuvo muy agradable, gran servicio, muy buen desayuno y siempre al pendiente de nosotros.
Stayed 3 nights in Apr 2025

10/10 Excellent

Maria del Rosario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Increible, la atencion, la limpieza El restaurante 10 / 10
Stayed 1 night in Jun 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in May 2025

10/10 Excellent

Beatriz Ileana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó y a pie de teatro del estado
Stayed 1 night in Apr 2025

10/10 Excellent

ANTONIO

Liked: Cleanliness, amenities, property conditions & facilities
Todo es execelente
Stayed 1 night in Jun 2025

10/10 Excellent

ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities
It Is a clean, nice and friendly. I love to come to this hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Berenise Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Gracias
Stayed 1 night in Jul 2025