8/10 Good
MARTIN
5 Oct, 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
MARTIN
Stayed 2 nights in Oct 2020
Hotel Clara Luna
3.0 star property
Travelers unwind with evening drinks at the welcoming hotel bar or seek assistance from the helpful staff who gladly arrange tickets and tours
Choose dates to view prices
Photo gallery for Hotel Clara Luna
Hotel Clara Luna sits in the business district offering a contemporary haven with dining and drinking options. Guests connect via complimentary WiFi while utilizing dry cleaning and concierge services. The multilingual team consistently earns positive feedback from visitors.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
- Parking included
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Breakfast available
- Business services
Room options
Check availability for these dates
Available filters for rooms
Showing 2 of 2 rooms
View all photos for Standard Double Room, 2 Double Beds
Standard Double Room, 2 Double Beds
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Ceiling fan
Blackout curtains
Down duvet
- 30 sq m
- Sleeps 4
- 2 Double Beds
View all photos for Standard Room, 1 King Bed
Standard Room, 1 King Bed
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Ceiling fan
Blackout curtains
Down duvet
- 30 sq m
- Sleeps 2
- 1 King Bed
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About the area
Located in Xalapa, Hotel Clara Luna is in the business district. Cofre de Perote National Park and Juarez Park reflect the area's natural beauty and area attractions include El Agora and Interactive Museum of Xalapa (MIX). Looking to enjoy an event or a game while in town? See what's going on at Xalapeno Stadium, or consider a night out at IMAC Xalapa. Spend some time exploring the area's activities, including golfing. Visit our Xalapa travel guide
Av. Manuel Avila Camacho No. 42, Xalapa, VER, 91000
What's nearby
Xalapa Cathedral7 min walk - 0.6 km- Juarez Park5 min walk - 0.5 km
- Los Tecajetes Park7 min walk - 0.6 km
- Palacio de Gobierno7 min walk - 0.6 km
- Paseo de los Lagos Park12 min walk - 1.0 km
Getting around
- Xalapa Station14 min drive
- Veracruz, Veracruz (VER-General Heriberto Jara Intl.)107 min drive
Restaurants
- La Tiendita1 min walk
- El Asador1 min walk
- Casa Rosa Mexicano4 min walk
- Antojitos López4 min walk
- El Prototipo4 min walk
About this property
Hotel Clara Luna
Hotel located in Xalapa Centro
Dry cleaning/laundry services, a business centre and a restaurant are just a few of the amenities provided at Hotel Clara Luna. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar.
Other perks include:
- Free self-parking
- Cooked-to-order breakfast (surcharge), a TV in reception and tour/ticket information
- Multilingual staff, a lift and a porter/bellboy
Room features
All rooms are individually furnished, and include comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
- Bathrooms with rainfall showers and free toiletries
- TVs with cable channels
- Ceiling fans, daily housekeeping and desks
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Free self parking on site
- Limited on-site self parking
- Wheelchair-accessible parking available
Food and drink
- Daily cooked-to-order breakfast available 7 AM to noon for a fee: MXN 125 for adults and MXN 95 for children
- A restaurant
Restaurants on site
- Azul Cafe
Things to do
- TV in common areas
Family friendly
- Laundry facilities
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Porter/bellhop
- Tour and ticket assistance
- Turndown service
Business services
- Business centre
- Conference space
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Lift
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible parking
- Wheelchair-accessible registration desk
More
- 1 building
- 4 floors
- Built in 1988
- Smoke-free property
- Traditional architecture
Room amenities
Bedroom
- Blackout drapes
- Down comforter
- Premium bedding
Bathroom
- Free toiletries
- Hair dryer
- Private bathroom
- Rainfall showerhead
- Shower
- Towels provided
Entertainment
- TV with cable channels
Food and drink
- Free bottled water
- Limited room service
More
- Air conditioning (climate-controlled)
- Ceiling fan
- Desk
- Free local calls
- Individual decor
- Individual furnishings
- Iron/ironing board on request
- Phone
- Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 1 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
- Fee for cooked-to-order breakfast: from approximately MXN 125 for adults and from MXN 95 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
We should mention
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Clara Luna Xalapa
Hotel Clara Luna
Hotel Clara Luna Xalapa
Hotel Clara Luna Hotel
Hotel Clara Luna Xalapa
Hotel Clara Luna Hotel Xalapa
Frequently asked questions
Is Hotel Clara Luna pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Clara Luna?
Self-parking is free at this property.
What time is check-in at Hotel Clara Luna?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Hotel Clara Luna?
Checkout is at 1 PM.
Where is Hotel Clara Luna located?
Located in Xalapa Centro, this hotel is within a 5-minute walk of Juarez Park and Diego Rivera Gallery. Pinacoteca Diego Rivera and Xalapa Cathedral are also within 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel Clara Luna Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.8
Location
8.8
Staff & service
8.4
Property conditions & facilities
Rating 10 - Excellent. 68 out of 136 reviews
10 - Excellent
68
Rating 8 - Good. 48 out of 136 reviews
8 - Good
48
Rating 6 - Okay. 15 out of 136 reviews
6 - Okay
15
Rating 4 - Poor. 4 out of 136 reviews
4 - Poor
4
Rating 2 - Terrible. 1 out of 136 reviews
2 - Terrible
1
Reviews
10/10 Excellent
LIZBETH
26 Sept, 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estancia en Xalapa
Excelente ubicación y trato , habitaciones amplias y cómodas.
LIZBETH
Stayed 1 night in Sep 2020
8/10 Good
Verified traveller
1 Sept, 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación y fácil acceso
Solo falto una cafetera en el cuarto
Verified traveller
Stayed 1 night in Aug 2020
6/10 Okay
Brenda
29 Aug, 2020
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Desepcion
La verdad iba con la inquietud de los comentarios ,pero fue decepcionante ,no tenían nada para brindarme para servirme una bebida o abrir una botella ,no conté en esos días con limpieza de mi habitación, el cable no tuve señal y lo peor la habitación Ami llegada olía a humedad ☹️ la atención por parte de la recepcionista muy atenta fue lo único rescatable gracias
Brenda
Stayed 2 nights in Aug 2020
8/10 Good
Rosy
23 Aug, 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó porque está muy céntrico y confortable, lo que no me gustó, es que no toman la temperatura cuando algún huésped llega.
Rosy
Stayed 1 night in Aug 2020
10/10 Excellent
Magdalena
17 Aug, 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio y atención del personal, las instalaciones son buenas en general, me gustó la ubicación, las instalaciones y el trato del personal
Magdalena
Stayed 2 nights in Aug 2020
8/10 Good
Paco
16 Aug, 2020
Liked: Cleanliness, staff & service
En general, para pasar la noche, esta bien, los precios estan adecuados al tipo de alojamiento que es.
Paco
Stayed 1 night in Aug 2020
8/10 Good
Verified traveller
2 Aug, 2020
Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena atencion y bonita la habitación incluso tenía tina para relajarse
Buen precio
Verified traveller
Stayed 1 night in Jul 2020
6/10 Okay
Verified traveller
16 Apr, 2020
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No funciona el cable de la tele
No había agua caliente
No funciona el elevador
Verified traveller
Stayed 1 night in Apr 2020
10/10 Excellent
José de Jesús
23 Mar, 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación y servicio
Hotel con excelente ubicacion y servicios, 100% recomendable, amplio e instalaciones con un realce por sus elementos historicos
José de Jesús
Stayed 1 night in Mar 2020
10/10 Excellent
Verified traveller
20 Feb, 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación es limpia, el lugar es tranquilo me encanto.
Verified traveller
Stayed 2 nights in Feb 2020
10/10 Excellent
luis
25 Oct, 2019
Liked: Cleanliness, staff & service
Muy amables todos... Recepcion.. Restaurante... Cristina en el desayuno muy amable
luis
Stayed 2 nights in Oct 2019
10/10 Excellent
Verified traveller
11 Oct, 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a feeling of being at a B&B, the owners can be seen during breakfast time, making sure his guest are pleased with their stay! The staff was very accommodating. One can ask to see the private art of Mr Elfred Lee, besides seeing some of his work on display around the hotel! For those who want to enjoy a small walk to downton Xalapa this is a great location and it is very quiet area!
Verified traveller
Stayed 5 nights in Oct 2019
10/10 Excellent
Verified traveller
9 Oct, 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicacion es muy buena, la atencion del personal es excelente,las habitaciones son muy cómodas, los alimentos del restaurant son muy buenos
Verified traveller
Stayed 2 nights in Oct 2019
10/10 Excellent
Daniel
7 Oct, 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TODO EXCELENTE!!! Me encanta ese hotel es mi hospedaje obligatorio cada que visito la ciudad
Daniel
Stayed 2 nights in Oct 2019
10/10 Excellent
Humberto
18 Sept, 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy cerca del centro y del area que nesecitaba estar. muy bonito el lugar
Humberto
Stayed 2 nights in Sep 2019
10/10 Excellent
Verified traveller
25 Aug, 2019
Liked: Cleanliness, staff & service
Excelente hotel, muy limpio, excelente atención, céntrico, habitaciones grandes y confortables, silencioso.
Verified traveller
Stayed 7 nights in Aug 2019
10/10 Excellent
Verified traveller
25 May, 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto el buen trato del personal, la limpieza de las instalaciones y el sabor del desayuno
Verified traveller
Stayed 4 nights in May 2019
8/10 Good
ADDA
19 Apr, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno
Excelente servicio, ubicación y precio
ADDA
Stayed 2 nights in Apr 2019
10/10 Excellent
Alfonso
7 Apr, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel
Muy buena atención
Alfonso
Stayed 1 night in Mar 2019
8/10 Good
Verified traveller
14 Mar, 2019
Liked: Staff & service
Es un hotel que se ve mas padre en las fotos de lo real , es un hotel para pasar la noche. Su baño exageradamente sencillo y la alfombra humeda y huele feo. Fue menos de lo que vi en la pagina
Verified traveller
Stayed 1 night in Mar 2019
10/10 Excellent
Leticia
14 Mar, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muuuy recomendable.
Estuvimos muuuuy contentos en nuestra estancia en este lugar. Aunque el motivo de nuestro viaje fué por negocios, parecía que estábamos en nuestra casa, pues resulta un lugar muy acogedor y cómodo. ¡Muchas gracias a todo el personal por su atención, amabilidad y calidez!
Leticia
Stayed 3 nights in Mar 2019
8/10 Good
Verified traveller
22 Jan, 2019
Liked: Cleanliness, property conditions & facilities
Falta señalizar correctamente las areas,.......................
Verified traveller
Stayed 1 night in Jan 2019
10/10 Excellent
Verified traveller
23 Dec, 2018
Liked: Staff & service, property conditions & facilities
Excelente servicio, el hotel mas bonito de lo que se ve en las fotos. El personal muy amable.
Verified traveller
Stayed 1 night in Dec 2018
10/10 Excellent
Verified traveller
19 Dec, 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación, instalaciones limpias, el personal muy atento. La comida del desayuno buenísima.
Verified traveller
Stayed 2 nights in Dec 2018