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Empark Grand Hotel Xian

4.0 star property
Travelers find both adventure and relaxation at this Xi'an hotel, where days begin in the arcade game room and evenings unfold with exceptional dining options.

Choose dates to view prices

Empark Grand Hotel Xian welcomes families with thoughtful amenities. Enjoy authentic Chinese cuisine at 4 restaurants, rejuvenate in the health club, or swim in the indoor pool. Motorized watercraft for exploring nearby waters. Consistently positive reviews.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

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Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime

Express check-in available

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does Empark Grand Hotel Xian have a pool?

Yes, this property has an indoor pool.

Is Empark Grand Hotel Xian pet-friendly?

No, pets are not allowed at this property.

How much is parking at Empark Grand Hotel Xian?

Self-parking is free at this property.

What time is check-in at Empark Grand Hotel Xian?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Empark Grand Hotel Xian?

Checkout is at noon.

Does Empark Grand Hotel Xian provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Empark Grand Hotel Xian located?

This family-friendly Xi'an hotel is located in the business district, within 2 mi (3 km) of TangBo Art Museum, Xi'an Yatong Mengguo Amusement Park and Xingqing Lake. Xi'an Jiaotong University and Qinglong Temple of Xi'an are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

9.0

Cleanliness

6.2

Location

7.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 3 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 1 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel, good location

Very nice hotel, good location. THe language was a little difficult, hardly speak english
Stayed 3 nights in Aug 2017
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was great.
Verified

6/10 Okay

whatever

Liked: Cleanliness, room comfort

this time great especially for room size

I am just only worry about the food, because the allergy for MSG.
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five Stars all the way

This is a truly excellent hotel. It is in a well to do residential neighborhood in Xi'an, and the location is a plus (I had originally intended to stay near the bell tower, but that is far too chaotic, hectic, and noisy). There are some great small restaurants up the street (try the Hunan Steamed Dishes restaurant) and a marvelous spa next door. There are buses available at the corner that will take you downtown, and taxis are inexpensive. The hotel is very clean and modern, and the staff are very eager to help. The one down side is the check out process - no fault of the staff, they are still using a mix of paper and computer records - it took me about 20 minutes to check out! Otherwise, no complaints. One last note - I speak Chinese fluently. Some of the staff are still working on their English. Be patient - they really are eager to help. The rooms are a good size, we had a nice view of the city, and I swear that the place was being cleaned every time I turned around. I will definitely make this my place to stay in Xi'an
Verified

4/10 Poor

WJ

Disliked: Staff & service, property conditions & facilities

Far away hotel

This hotel is so far away from the airport that you have to pay extra to get there! None of the taxi drivers heard of it. The neighboorhood has nothing to offer including restaurants, shops, or even tourist attractions! The room is outdated and used.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Excellent Hotel

Rooms are very clean, neatly made up daily. Complimentary 2 bottles of water daily. Very nice glass separate shower with dual nozzles. Beds are firm, Chinese style, but very comfortable.