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Reviews

5.0 / 5Exceptional
2 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Northwestern Polytechnical University
    3 min drive
  • Popular Location
    Northwest University
    5 min drive
  • Popular Location
    Small Wild Goose Pagoda
    7 min drive
  • Airport
    Xi'an (XIY-Xianyang Intl.)
    26 min drive

Choose dates to view prices

Book online or call:

65 6415 5556
  • Club Room, 2 Double Beds, City View (Club Level)

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Double Beds
    More details
  • Club Room, 1 King Bed, City View (Club Level)

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room, 2 Double Beds, City View

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Double Beds
    More details
  • Deluxe Room, 1 King Bed, City View

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Luxury Room, 1 King Bed, City View (Larger Guest Room)

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Club Suite, 1 King Bed, Business Lounge Access, City View (Club Lounge)

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Premier Room, 1 King Bed, City View

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Premier Room, 2 Double Beds, City View

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Double Beds
    More details
  • Club Suite, 1 King Bed, Business Lounge Access, City View (Ritz-Carlton Suite, Club Lounge)

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details

About this area

Xi'an

Located in Xi'an, The Ritz-Carlton, Xi'an is in the business district and connected to a shopping centre. Notable landmarks in the area include Xi'an Bell Tower and Xi'an City Walls.

Visit our Xi'an travel guide
Popular Location

What's nearby

  • Northwestern Polytechnical University - 3 min drive
  • Northwest University - 5 min drive
  • Drum Tower - 6 min drive
  • Xi'an Museum - 6 min drive
  • Small Wild Goose Pagoda - 7 min drive

Getting around

  • Xi'an East Station - 15 min drive
  • Tiyuchang Station - 16 min drive
  • Xi'an (XIY-Xianyang Intl.) - 26 min drive

Restaurants

  • Where to eat
  • Xian Kitchen 鲜厨房 – Serves breakfast, brunch, lunch and dinner daily. Kids' menu available.
  • Tasuro 炙焰 – Serves dinner daily.
  • 景轩 – Restaurant offering Chinese cuisine. Open daily.
  • Lobby Lounge大堂吧 – Al fresco dining lobby lounge. Serves brunch, lunch, dinner and light fare daily.

About this property

The Ritz-Carlton, Xi'an

Art Deco hotel connected to a shopping centre in Xi'an with 3 restaurants
3 restaurants, an indoor pool and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour health club, a conference centre and self parking. All 283 individually decorated rooms provide free WiFi, free wired Internet and 24-hour room service. Comforts include premium bedding and pillow menus, and guests will also appreciate thoughtful touches such as espresso makers and bathrobes.
The Ritz-Carlton, Xi'an offers 283 forms of air-conditioned accommodation with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and designer toiletries.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.
An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club.
Children aged under 12 years old are not allowed in the swimming pool, health club, fitness facility or spa tub without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool, health club, fitness facility or spa tub.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Self parking: CNY 72 per day
Electric car charging station
Limited parking spaces

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 268 for adults and CNY 268 for children
3 restaurants
2 bars/lounges
24-hour room service

Things to do

24-hour fitness centre
Aerobics classes
Children's pool
Indoor pool
Shopping centre
Spa services
Yoga classes

Family friendly

Children's pool
Cots/infant beds (surcharge)
Dry-cleaning service
Indoor pool
Laundry facilities
Rollaway/extra beds (surcharge)

Conveniences

Ballroom
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Chinese
English

Business services

Conference centre

Outdoors

Garden
Pool sunloungers

Spa

Body treatments
Facials
Massages
Massage/treatment rooms

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Braille signage
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Cots/infant beds (surcharge)
Heating
Linens
Pillow menu
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Designer toiletries
Hairdryer
Rainfall showerhead
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels

Entertainment

55-inch LED TV

Food and drink

Coffee/tea maker
Electric kettle
Espresso maker
Free bottled water
Minibar

More

Children's slippers
Connecting rooms available
Desk
Free newspapers
Individually decorated
Individually furnished
Iron/ironing board
Laptop-friendly workspace
Phone
Restaurant dining guide
Safe
Slippers
Turndown service

Policies

Check-in

Check-in between 2:00 PM - 11:30 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

  • This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 408 per night.
  • Cots (infant beds) are available for CNY 408 per night.

Payment types at the property

American Express
Discover
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CNY 1000 per day
  • Service fee: CNY 1000 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 268 for adults and CNY 268 for children (approximately)
  • Self-parking fee: CNY 72 per day (in/out privileges)
  • Early check-in fee: 100 per cent of room rate (subject to availability)
  • Crib (infant bed) fee: CNY 408 per night
  • Rollaway bed fee: CNY 408 per night
  • Laundry fee: CNY 200 per stay
  • Spa fee: CNY 2980 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards.

We should mention

Pool access available from 6:00 AM to 11:00 PM Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children aged 3 years old and younger stay for free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • The Ritz-Carlton, Xi'an Hotel
  • The Ritz-Carlton, Xi'an Xi'an
  • The Ritz-Carlton, Xi'an Hotel Xi'an
5.0

Exceptional

5 - Excellent
2
4 - Good
0
3 - Okay
0
2 - Mediocre
0
1 - Poor
0
5.0
Cleanliness
4.5
Service and Staff
5.0
Amenities
5.0
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

While traveling in China over two weeks, I tried six hotels, which included multiple Ritz Carltons and a Four Seasons and this hotel by far was my favourite experience. This hotel surpassed all expectations as it relates to room quality and style. The staff was great, but their were occasionally language barriers, which was not the case at other hotels. The service has a whole was good and I cannot recommendation this hotel enough.

Stayed 1 night in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

New, modern hotel. Excellent staff keen to impress. Views our lovely of Xi'an city skyline. Nice spa facilities. Hotel was basically faultless, would be surprised if there is a better hotel in Xi'an.

Stayed 2 nights in Oct 2019

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