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Indoor pool, open 6:00 AM to 11:00 PM, pool loungers
Indoor pool, open 6:00 AM to 11:00 PM, pool loungers
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

Guest reviews

5.0 out of 5 Exceptional
3 reviews
Guests rated this property 5.0/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Map

Explore the area

Popular LocationGolden Eagle17 min walk
Popular LocationNorthwestern Polytechnical University10 min drive
Popular LocationXidian University11 min drive
AirportXi'an (XIY-Xianyang Intl.)47 min drive

Choose dates to view prices

  • Club Room, 2 Double Beds, Non Smoking, City View (Club Level)

    Room amenities

    • 50 sq m
    • City view
    • Sleeps 3
    More detailsClub Room, 2 Double Beds, Non Smoking, City View (Club Level)
  • Club Room, 1 King Bed, Non Smoking, City View (Club Level)

    Room amenities

    • 50 sq m
    • City view
    • Sleeps 3
    More detailsClub Room, 1 King Bed, Non Smoking, City View (Club Level)
  • Deluxe Room, 2 Double Beds, Non Smoking, City View

    Room amenities

    • 50 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Room, 2 Double Beds, Non Smoking, City View
  • Deluxe Room, 1 King Bed, Non Smoking, City View

    Room amenities

    • 50 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed, Non Smoking, City View
  • Luxury Room, 1 King Bed, Non Smoking, City View

    Room amenities

    • 74 sq m
    • City view
    • Sleeps 3
    More detailsLuxury Room, 1 King Bed, Non Smoking, City View
  • Executive Suite, 1 Bedroom, Non Smoking (Club Lounge)

    Room amenities

    • 110 sq m
    • City view
    • Sleeps 3
    More detailsExecutive Suite, 1 Bedroom, Non Smoking (Club Lounge)
  • Premier Room, 1 King Bed, Non Smoking, City View

    Room amenities

    • 50 sq m
    • City view
    • Sleeps 3
    More detailsPremier Room, 1 King Bed, Non Smoking, City View
  • Premier Room, 2 Double Beds, Non Smoking, City View

    Room amenities

    • 50 sq m
    • City view
    • Sleeps 3
    More detailsPremier Room, 2 Double Beds, Non Smoking, City View
  • Club Suite, 1 King Bed, Business Lounge Access, City View (Ritz-Carlton Suite, Club Lounge)

    Room amenities

    • City view
    • Sleeps 3
    More detailsClub Suite, 1 King Bed, Business Lounge Access, City View (Ritz-Carlton Suite, Club Lounge)

About this area

Xi'an

Located in Xi'an, The Ritz-Carlton, Xi'an is connected to a shopping centre. Notable landmarks in the area include Drum Tower and Giant Wild Goose Pagoda, and travellers wishing to experience a bit of culture can try Shaanxi History Museum.
Visit our Xi'an travel guide
View in a map
Popular Location

What's nearby

  • Golden Eagle - 17 min walk
  • Jiaodaruisun Stadium - 7 min drive
  • Northwestern Polytechnical University - 10 min drive
  • Xidian University - 11 min drive
  • Northwest University - 14 min drive

Getting around

  • Tiyuchang Station - 7 min drive
  • Xi'an Station - 11 min drive
  • AirportXi'an (XIY-Xianyang Intl.) - 47 min drive

Restaurants

  • Where to eat
  • Xian Kitchen ้ฒœๅŽจๆˆฟ โ€“ Serves breakfast, brunch, lunch and dinner daily. Kids' menu available.
  • Tasuro ็‚™็„ฐ โ€“ Serves dinner daily.
  • ๆ™ฏ่ฝฉ โ€“ Restaurant offering Chinese cuisine. Open daily.
  • Lobby Loungeๅคงๅ ‚ๅง โ€“ Al fresco dining lobby lounge. Serves brunch, lunch, dinner and light fare daily.

About this property

The Ritz-Carlton, Xi'an

Art Deco hotel connected to a shopping centre in Xi'an with 3 restaurants
3 restaurants, an indoor pool and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour health club, a conference centre and self parking. All 283 individually decorated rooms provide free WiFi, free wired Internet and 24-hour room service. Comforts include premium bedding and pillow menus, and guests will also appreciate thoughtful touches such as espresso makers and bathrobes.
The Ritz-Carlton, Xi'an offers 283 forms of air-conditioned accommodation with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club.

Children aged under 12 years old are not allowed in the swimming pool, health club, fitness facility or spa tub without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool, health club, fitness facility or spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: CNY 72 per day
  • Electric car charging station
  • Limited parking spaces

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“10:30 AM: CNY 268 for adults and CNY 268 for children
  • 3 restaurants
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Aerobics classes
  • Children's pool
  • Indoor pool
  • Shopping centre
  • Spa services
  • Yoga classes

Family friendly

  • Children's pool
  • Dry-cleaning service
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • Conference centre

Outdoors

  • Garden
  • Pool sunloungers

Spa

  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Braille signage
  • Handrails in stairwells
  • In-room accessibility
  • Roll-in shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Renovated entire property โ€“ May 2019
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Linens
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 2:00 PM and 11:30 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for CNY 408.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CNY 1000 per day
  • Service fee: CNY 1000 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 268 for adults and CNY 268 for children (approximately)
  • Self-parking fee: CNY 72 per day (in/out privileges)
  • Early check-in fee: 100 per cent of room rate (subject to availability)
  • Rollaway bed fee: CNY 408.0 per night
  • Laundry fee: CNY 200 per stay
  • Spa fee: CNY 2980 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Pool access available from 6:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool, health club, fitness facility or spa tub without adult supervision
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility or spa tub

Property is also known as

The Ritz-Carlton, Xi'an Hotel
The Ritz-Carlton, Xi'an Xi'an
The Ritz-Carlton, Xi'an Hotel Xi'an

Frequently asked questions

Can I cancel my reservation for free at The Ritz-Carlton, Xi'an and receive a full refund?
Yes, The Ritz-Carlton, Xi'an offers free cancellation on select room rates, because flexibility matters! Please refer to The Ritz-Carlton, Xi'an cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Ritz-Carlton, Xi'an?
As of 26 Sep,2020, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Xi'an on 27 Sep,2020 start from SG$262, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does The Ritz-Carlton, Xi'an have a pool?
Yes, this property has an indoor pool and a children's pool. Pool access is from 6:00 AM to 11:00 PM.
Is The Ritz-Carlton, Xi'an pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Ritz-Carlton, Xi'an?
Self-parking is available for CNY 72 per day. Limited spots are available.
What time is check-in at The Ritz-Carlton, Xi'an?
Check-in is from 2:00 PM to 11:30 PM. A 100% fee applies for early check-in (subject to availability). After-hours check-in is not available.
What time is check-out at The Ritz-Carlton, Xi'an?
Checkout is at 11:30 AM.
Where is The Ritz-Carlton, Xi'an located?
Located in Yanta Qu, this hotel is within 6 mi (10 km) of Drum Tower, Shaanxi History Museum and Giant Wild Goose Pagoda. Xi'an Bell Tower and Xi'an City Walls are also within 9 mi (15 km).
5.0
Exceptional
3 reviews
5 - Excellent
3
4 - Good
0
3 - Okay
0
2 - Poor
0
1 - Terrible
0

5.0/5

Cleanliness

4.7/5

Staff & service

5.0/5

Amenities

5.0/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
While traveling in China over two weeks, I tried six hotels, which included multiple Ritz Carltons and a Four Seasons and this hotel by far was my favourite experience. This hotel surpassed all expectations as it relates to room quality and style. The staff was great, but their were occasionally language barriers, which was not the case at other hotels. The service has a whole was good and I cannot recommendation this hotel enough.
Stayed 1 night in Nov 2019

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
New, modern hotel. Excellent staff keen to impress. Views our lovely of Xi'an city skyline. Nice spa facilities. Hotel was basically faultless, would be surprised if there is a better hotel in Xi'an.
Stayed 2 nights in Oct 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2020

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