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Chateau Star River Shaanxi

5.0 star property
Travelers discover a peaceful retreat where luxury meets nature at this hot spring haven, with eight different springs to experience throughout the property

Choose dates to view prices

Located in Weicheng District, Chateau Star River Shaanxi offers a serene escape with a garden and 8 hot springs. Enjoy lunch or dinner at the on-site Chinese cuisine buffet restaurant, unwind in the playground, or take advantage of dry cleaning/laundry services. Guests have praised the hotel's amenities and location.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Double Room, 1 King Bed (Hot Spring Access)

Minibar, in-room safe, desk, soundproofing

Deluxe Double Room, 1 King Bed (Hot Spring Access)

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room (Hot Spring Access)

Minibar, in-room safe, desk, soundproofing

Deluxe Twin Room (Hot Spring Access)

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Business Double Room, 1 King Bed (Hot Spring Access)

Minibar, in-room safe, desk, soundproofing

Business Double Room, 1 King Bed (Hot Spring Access)

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Business Twin Room (Hot Spring Access)

Minibar, in-room safe, desk, soundproofing

Business Twin Room (Hot Spring Access)

  • 50 sq m
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Executive Double Room, 1 King Bed (Hot Spring Access)

Minibar, in-room safe, desk, soundproofing

Executive Double Room, 1 King Bed (Hot Spring Access)

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Chateau Suite (Hot Spring Access)

Minibar, in-room safe, desk, soundproofing

Chateau Suite (Hot Spring Access)

  • 100 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed

Flat-screen TV, pay films

Executive Suite, 1 King Bed

  • City view
  • 100 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Double Room, 1 King Bed

Flat-screen TV, pay films

Executive Double Room, 1 King Bed

  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi
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About the area

Located in Weicheng District, a neighbourhood in Xianyang, Chateau Star River Shaanxi is near the airport and near a metro station. Xi'an Bell Tower and Changle Palace are local landmarks, and some of the area's attractions include Lewa Adventure Park and Xianyang Chongwen Tower. Sculptures of Silk Road and Huaxia Cultural Tourism Xi'an Resort are also worth visiting. Visit our Xianyang travel guide
Map
Middle Section, Lanchi Road, Qinhan New City, Xixian New District, Xianyang, Shaanxi Province, 712000

What's nearby

  • Xi'an City Walls
    Xi'an City Walls
    24 min drive - 27.4 km
  • Chang'an University (Weishui Campus)
    12 min drive - 8.3 km
  • Wulingyuan Mausoleum
    15 min drive - 12.7 km
  • Changle Palace
    17 min drive - 18.3 km
  • Lewa Adventure Park
    17 min drive - 17.1 km

Getting around

  • Xianyang Station
    20 min drive
  • Xi'an (XIY-Xianyang Intl.)
    22 min drive

Restaurants

  • Tang Dynasty
    20 min drive
  • Starbucks
    16 min drive
  • 东北家常水饺
    11 min drive
  • Hamande Coffee
    14 min drive
  • Dicos Select
    17 min drive

About this property

Chateau Star River Shaanxi

  • Luxury hotel located in Weicheng District
  • Consider a stay at Chateau Star River Shaanxi and take advantage of a terrace, a coffee shop/cafe and a garden. For some rest and relaxation, visit the 8 hot springs. The on-site Chinese cuisine buffet restaurant, 意咖啡西餐厅, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and dry cleaning/laundry services.
  • Additional perks include:
    • Free self-parking
    • Buffet breakfast (surcharge), hot springs on-site and luggage storage
    • ATM/banking services, smoke-free property and concierge services
  • Room features
  • All 331 rooms include comforts such as air conditioning and bathrobes, in addition to thoughtful touches such as free WiFi and safes.
  • Other amenities include:
    • Free tea bags/instant coffee and electric kettles
    • Bathrooms with baths or showers and free toiletries
    • Flat-screen TVs with cable channels
    • Daily housekeeping, desks and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 228 for adults and CNY 114 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 意咖啡西餐厅

Things to do

  • 8 hot springs
  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 5 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • 8 hot springs
  • Hot springs open from 7:00 AM - 11:00 PM
  • Hot springs water temperature - 38 ºC

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 322.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 228 for adults and from CNY 114 for children
  • Rollaway bed fee: CNY 322.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Access to the onsite hot springs is included for 2 guests per room. Fees apply for additional guests.

We should mention

Hot springs access available from 7:00 AM to 11:00 PM
No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Is Chateau Star River Shaanxi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Chateau Star River Shaanxi?

Self-parking is free at this property.

What time is check-in at Chateau Star River Shaanxi?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Chateau Star River Shaanxi?

Checkout is at noon.

Where is Chateau Star River Shaanxi located?

Located in Weicheng District, this luxury hotel is within 9 miles (15 km) of Chang'an University (Weishui Campus), Changle Palace and Han Chang'an Cheng. Wulingyuan Mausoleum and Tangshun Mausoleum are also within 12 miles (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Chateau Star River Shaanxi Reviews

9.0

Wonderful

9.8

Cleanliness

8.0

Location

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 13 out of 20 reviews
Rating 8 - Good. 5 out of 20 reviews
Rating 6 - Okay. 0 out of 20 reviews
Rating 4 - Poor. 2 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

Reviews

Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for smokers

Love this hotel very nice very clean and its a smokers paradise
Stayed 1 night in Mar 2025
Verified

4/10 Poor

Frederick

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
I've rarely bothered to leave reviews of hotels, but my experience here left me quite furious. I stayed in the hotel in October, so not so hot outside. However it was VERY hot in my room, at one point it was 27c. Clearly the Air Con wasn't functioning so I asked reception. They sent a technician who proceeded to LIE about the situation saying it would take time to cool down. Eventually they admitted that they had turned off the Air Con for the whole hotel to save money and gave me a cooling unit, which did almost nothing I should add. I would still be annoyed but be prepared to accept this at a cheaper hotel, but this is meant to be 5* luxury. Being able to sleep at a comfortable temperature is a BASIC requirement and one that I wouldn't ever imagine would be an issue at such a hotel.
Stayed 2 nights in Oct 2024
Verified

4/10 Poor

Venturi

Liked: Cleanliness, room comfort
Disliked: Staff & service
L'avevamo preso questo albergo perché era vicino all'aeroporto. Il ristorante era chiuso e non c'era nulla vicino. Alla reception le ragazze non parlavano neanche una parola d'inglese.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

El hotel muy limpio, la atención excelente, una gran variedad de comida en el desayuno y el hotel tiene una gran variedad de opciones para el huesped.
Stayed 3 nights in Jul 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness
Very clean, spacious and well appointed rooms. Double sinks were a nice feature!
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a widely open, calm and clean area. Well designed near the airport. Hopefully, other facilities or shops and taxis services would be available in the near future. The restaurant services (Chinese food portion we tried) is very excellent, best one we ever had during the "Silk Trade Trip".
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

주변시설 없음

아주 좋습니다. 다만, 교통과 주변 식당, 마트 등 편의시설은 전혀 없습니다. 지금 한창 주변지역을 공사중이어서, 호텔에서만 쉬고 싶은신 분들 또는 출장으로 차량이 확보되신 분들만 예약하시면 되겠네요
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The room was big, the bathroom very spacious and modern, the breakfast has a great variety and high quality. The service staff is very friendly. The hotel swimming and outside garden was very enjoyable. Not so experienced with foreign credit card in restaurant area. No shuttle service to Xi’an center. Overall was excellent and would definitely stay there again.
Stayed 4 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel nuevo.

Hotel nuevo. No en el centro pero cerca del aeropuerto.
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay

Really amazing hotel, amazing food, not too overpriced either. Just very hard to find a bus or a taxi to Xian!!
Stayed 1 night in Feb 2019
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Airport Stay

The restaurant meal was tasty, but our dinners came out 20 minutes apart.
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

NicolaosRamirez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I want to express my experience in the hotel, The staff excellent, the food, the room, the services I can say 7 star hotel .... The buffet was really good, and the restaurant my wife and and went for dinner one time was really good. I recommend 100% rhe hotel
Stayed 4 nights in Oct 2018
Verified

10/10 Excellent

Huitao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

完美，值得推荐的酒店

飞机晚点，到达酒店已经是第二日早上7点，很nice的延迟到下午3点退房，房间很舒适，很温馨的赠送了水果和巧克力以及欢迎信，硬件设施比广州的更好一些，位置稍微有点远但是环境非常好，早餐的品质很高服务完美，非常值得推荐！
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

早餐最好

酒店內環境+服務都好，係有啲details 唔係幾乾淨。 整體算是很不錯
Stayed 1 night in Aug 2018
Verified

8/10 Good

Dawn Lea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxe, new hotel in suburb

This marble-furbished hotel is in a very upscale suburb "New" area on the outskirts of Xian. The hotel appears to have two sections: one for tourists from outside China and one for Chinese. Both share the huge, lovely gourmet restaurant. A hired taxi is the best way to get from the airport to this hotel or to the Terra Cotta Warriors and the fine Xian (area) Historical Museum in Xian city. Hotel personnel can help arrange for the taxi. Distances tend to be considerable.
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025
Verified

8/10 Good

Jingyu

Stayed 2 nights in Aug 2020
Verified

10/10 Excellent

Verified traveller

Stayed 7 nights in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2018