Find Xicheng Spa Hotels from S$93

"Conveniently located hotel with good bones, but just no longer a five star hotel. The hotel is worn; draperies were sticky and in need of cleaning or replacement. Windows had smudges from other people’s noses and foreheads. The shower floor had grime and mildew. Employees kicked food dropped on floor under the food cabinets. Men’s locker room had at least 30 used towels on the floor. We recently stayed at the Four Seasons, which is a whole different caliber of hotel. Pan pacific is not there. We were surprised Pan Pacific doesn’t inspect more often and train better. Surely this isn’t Pan Pacific’s desired level of quality. Having said all that it was a decent stay, just not 5-star."

"We visited the hotel during a busy period and getting in required going through security. It was a fairly quick process however. We also had an issue with housekeeping not doing a great job making up our room. The bed would be lumpy and on one occasion it was made over a bathrobe instead of moving the bathrobe to make the bed. I told Tom the front desk staff and they were great. They really tried to rectify the situation and make sure we were happy/comfortable even though it really wasn’t their fault."

"Clean rooms, plenty of shopping near by. Attentive staff. "

"Everything was great, including proximity to places tourists like to visit."

"Breakfast was good "

"Location is superb, walking distance to 3 subway lines, and staff were great"

"Very clean room and helpful staff. Breakfast selection was excellent and great service overall "

"Excellent "

"Air-conditioning is not turned on and window can only open a bit so very stuffy and hot."