Xiegang Holidays

Staying at James Joyce Coffetel Beijing Road Branch for my business trip was an excellent experience. It is conveniently located close to the metro station. The quiet lobby is ideal for short work sessions, and the complimentary coffee really boosts my mood. The guest rooms are clean and cozy with complete facilities. The 24-hour front desk offers prompt, professional and thoughtful service. It delivers great value for business travelers, and I will book this hotel again for my next business trip.

All staff members were super friendly, no matter their position – from front desk to housekeeping, everyone made us feel welcome and safe. The rooms were spotlessly clean, and the hotel's own garden provided fresh air and a peaceful vibe. Even though it was fully booked during my stay, I never felt crowded. My kids could safely run around from our room to the playground without any worries, and they absolutely loved feeding the hotel's alpacas and rabbits – they wanted to interact with them every single day! They also got to experience picking fresh crops in the garden, something city kids rarely get to do. Plus, there are several farm-style restaurants just a short walk away for local meals. If you're living in a busy city and need a relaxing escape, I highly recommend Bella Vita. Overall rating: 4.5/5.

These other reviews here must be fake. Calling this property a 5 star hotel is just unrealistic. Notice how they all sound like advertisements for the hotel and were posted within a few days of each other? I’m not saying it was terrible but at best it’s a 2.5-3 start hotel. The woman at the front check in counter did speak well enough for us to check in and arrange my airport shuttle the next day with no problem. The restaurant staff did not speak any English and the menu was in Chinese. I managed to translate the menu with Google Translate and also use it to communicate my order to the waitress. I thought the food at dinner was good, I skipped the breakfast so I couldn’t comment on it. The property has been renovated a bit but it still has some dinginess to it. Mold and rust in the shower. Be clear it also not that close to the airport, definitely not an 8 min walk as they advertised. The shuttle took about 15 min and so did my taxi to the hotel from the airport. On maps it said walking would take nearly 1.5 hours, it is right across the street from the subway but I didn’t feel like messing around with taking the subway.