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Reviews of City Hotel Yangon

3 out of 5
City Hotel Yangon
No.170/176, Bo Aung Kyaw Street, Botahtaung Tsp., Yangon

Reviews

7.0

Good

Rating 10 - Excellent. 10 out of 68 reviews" "
Rating 8 - Good. 27 out of 68 reviews" "
Rating 6 - Okay. 21 out of 68 reviews" "
Rating 4 - Poor. 7 out of 68 reviews" "
Rating 2 - Terrible. 3 out of 68 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

2/10 Terrible

Joseph

Stayed 14 nights in Feb 2023

8/10 Good

Sayedul Islam

Travelled with family
Liked: Cleanliness, staff & service, amenities
Service is good . Good for shopping .

8/10 Good

Verified traveller

Business traveller, Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
From USA, California
Overall it was a nice hotel to stay with the price. It was near by Rangoon City Hall, Church, Sule Pagoda, Sule Garden, City Plaza and walking distant with Aung San Market. Last year (2018), Multicultural Buffet dishes were better than this year(2019)and this year, price for the food was increased with less items. But still ok for me. Hotel staffs are friendly and try to speak English. I am glad to see they are start learning English. The Hotel cleanliness is you can't do much. Burma has a lot of dust and I don't know how they can keep up with it. Hope they will find the way do to so... Overall it is a nice hotel to stay!
Stayed 17 nights in Dec 2019
Response from Ko Lin (G.M.) on 6 Jan,2020
Dear Valued Guest, Thank you so much for staying with us and appreciate your kind review on our hotel. I am happy to hear that you enjoyed your stay with us. I am also pleased that you noticed improvements in our Hotel as compared to last year. Thank you very much and I hope to welcome you again to our hotel in the near future. Wish you a Very Happy 2020! Best regards, Ko Lin (G.M.)

4/10 Poor

Verified traveller

Stayed 1 night in Jan 2020
Response from Ko Lin (G.M.) on 6 Jan,2020
Dear Valued Guest, Thank you for staying with us. I hope you do come back again in the near future! Best regards, Ko Lin (G.M.)

10/10 Excellent

maung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Dec 2019
Response from Ko Lin (G.M.) on 30 Dec,2019
Dear Valued Guest Maung, Thank you so much for your wonderful review on our City Hotel Yangon. It really makes me very happy ending the year on such a positive note. I wish you all the best and I look forward to welcoming you back to our hotel on your next trip to Yangon. Best regards, Ko Lin (G.M.)

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was Very helpful and friendly. Recommend it.
Stayed 1 night in Dec 2019
Response from Ko Lin (G.M.) on 27 Dec,2019
Dear Valued Guest, Thank you so much for staying with City Hotel Yangon and taking your time to review our hotel. I am happy to hear that you find everyone in our hotel friendly and helpful. Appreciate that you recommend our Hotel. I wish you a Merry Christmas and a very Happy New Year! Best regards, Ko Lin (G.M.)

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
For me the location is great, Rangoon Teahouse and those stuffs are near by.
Stayed 5 nights in Oct 2019
Response from Ko Lin on 25 Oct,2019
Dear Valued Guest, Thank you so much for your kind review on our Hotel. Yes City Hotel Yangon is centrally located and you can get access to a lot of eateries and shopping centers. Hope to welcome you again in the near future. Best regards, Ko Lin (G.M.)

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2019
Response from Ko Lin on 21 Oct,2019
Dear Valued Guest, Thank you so much for taking your time to give your feedback on our hotel. I appreciate it and I welcome you back to our Hotel whenever you come to Yangon. Best regards, Ko Lin (G.M.)

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Ko Lin (G.M) on 30 Sept,2019
Thank you for your kind feedback.

10/10 Excellent

Imran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star over all.
Very good service
Stayed 4 nights in Apr 2019
Response from alia on 8 May,2019
Dear Imran, Thanks for your kindly review with goodness feedback.

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019
Response from Nilar on 20 Apr,2019
Dear Anonymous, Thanks for your kindly review with goodness feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rangoon, Burma
It was safe and convenient to the city center. Staff are friendly and responsive to guest. Varieties of food (buffet) at breakfast. Tea and coffee are very sweet. If you are anti sugar you need to add 1:1ratio hot water into tea or coffee. Bread slid taste was like a paper and thin. Need good quality bread. Overall it is a standard and basic affordable clean hotel.
Stayed 20 nights in Dec 2018
Response from Nilar on 11 Jan,2019
hanks for your kindly review with goodness feedback. We will try the best and make correction for some inconvenience case of your feedback during your stay at our property. I can promise you to best service and facilities like VVIP guest in next time of you to stay again at our property more than now. Thanks again and hope to peaceful in your mind. Have a nice day.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities
Good price but the blanket and pillow case are not good condition.
Stayed 5 nights in Dec 2018
Response from Nilar on 28 Dec,2018
Thanks for your kindly review with goodness feedback. We will try the best and make correction for some inconvenience case of your feedback during your stay at our property. I can promise you to best service and facilities like VVIP guest in next time of you to stay again at our property more than now. Thanks again and hope to peaceful in your mind. Have a nice day.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Nightmare 506
A hotel in busy downtown which could have been perfect spot for tourists but the conditions of the room is basically a nightmare. Old and dirty bathroom was the lowest point of my stay. Booked and paid in full 24 hrs in advance, checked in at almost midnight to room number 506. Checked out as soon as the sun rised next day. I was told that only 9th and 10th floors are renovated. If you are 6foot 4, you won't be able to hav a shower standing straight. If you are a American Basketballer, your hair will be a good vleaning brush for the ceiling inside the bedroom area. Basin sink, bathtub, shower area have brown stains which i don't want to know what it was. Yangon offers so many choices for your accommodation but best to avoid this hotel. Stay At Your Own Risk....
Stayed 1 night in Dec 2018
Response from Nilar on 28 Dec,2018
Thanks for your feedback. We will try the best and make correction for some inconvenience case of your feedback during your stay at our property. I can promise you to best service and facilities like VVIP guest in next time of you to stay again at our property more than now. Thanks again and hope to peaceful in your mind. Have a nice day.

4/10 Poor

Verified traveller

Stayed 2 nights in Nov 2018
Response from Alia on 21 Nov,2018
I am really sorry and apologize of any inconvenience during stay at our property. Hope to come again to our property. We will correct and fill any weak point of our property. Thanks for your kindly feedback.

10/10 Excellent

edmund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s good with me
Stayed 2 nights in Nov 2018
Response from Nilar on 15 Nov,2018
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great location, easy to get to from the airport bus that drops you at sula pagoda, lots of interesting old buildings in the area. Decent size room, comfy bed and good air conditioning, bathroom was very run down tho, cracked tiles, just looked a mess, but it's good value for the location, OK breakfast, helpful staff, would stay again if in yangon
Stayed 2 nights in Oct 2018
Response from Julia (Ms.) on 12 Oct,2018
Thanks for your kindly review with goodness feedback. We will try the best and make correction for some inconvenience case of your feedback during your stay at our property. I can promise you to best service and facilities like VVIP guest in next time of you to stay again at our property more than now. Thanks again and hope to peaceful in your mind. Have a nice day. Juli (Ms.) Operation Manager

8/10 Good

faisal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Matt

Liked: Staff & service, room comfort
Good Location
Great location. Hotel could use a bit of work, but good value and everything you need.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located in downtown Yangon, very convenient location! Clean, friendly staff! Buffet breakfast, simple but enough for me, with local and western food choices.
Response from Jasmine on 2 May,2018
Dear sir, Thanks for your comment. Best Regards

6/10 Okay

Verified traveller

average
We chose this hotel because the price was reasonable and we were staying a few weeks. It's an average hotel conveniently located downtown. They offered a wide selection of buffet breakfast but they also opened it up to the public and it is too crowded in the mornings. Not recommended if you want to read your paper quietly in the mornings and get ready for meetings during the day. Staff was friendly and helpful, but not very good at making customer service decisions. My nephew checked in and booked for a week at the dormitory rate but when he wanted to upgrade to a private single room, they would not give him credit for the balance of the days he had booked. Hotel in general was average, not too clean from an international perspective but good for local standard.

8/10 Good

Bradford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
The location of the hotel was outstanding. Downtown and near Sule Pagoda. Plenty of places to eat in the area. The front desk and all workers were excellent and very helpful. I recommend this hotel for value for your money and staff helpfulness.
Response from Jasmine Htwe on 24 Jun,2018
Thanks for your recommend.

2/10 Terrible

MK, Las Vegas

Disliked: Property conditions & facilities
Don't stay here.
You can get a better hotel for the same price. Bathroom is horrible, they hired someone who does not know how to lay down tiles and grout between the tiles. Bath tub has a water heater above it, you just wanted to take a quick shower and get out. Room is clean, but its old. The corridor has old carpets. Well I can go on and on. Only good part is that it is down town.
Stayed 4 nights in Sep 2017
Response from Jasmine Htwe on 22 Feb,2018
Thanks for your recommend , now we'll try the best clean room and good service. Have a nice day.

8/10 Good

Verified traveller

Liked: Staff & service
Myanmar Adventure
We were anticipating this trip to be a "blend" of our last adventure to Angkor Wat, Cambodia and an earlier trip to Bangkok, Thailand. The Hotel was fine and reasonably priced....the staff was very polite. But one day was all we could handle.....a tour of the local temples....beautiful....but once that was completed, we decided to head back to Kuala Lumpur. My wife could not handle the deplorable living conditions that we witnessed. She got terribly depressed and cried until we get a flight out. Be prepared.
Stayed 3 nights in Aug 2017

6/10 Okay

Octavius

Liked: Cleanliness, staff & service
Disliked: Room comfort
The Hotel staff were very polite and Friendly.
I was a bit dissiapointed with my room. I requested a double bed and I was given a two single bed and when I query it,the Gentleman at the check in reception told me that there were not available.

8/10 Good

Kiran

Liked: Cleanliness, staff & service, room comfort
This hotel is aging and could do with a refurbishment. No safe in rooms. Staff are friendly, breakfast is reasonable.

6/10 Okay

FABIENNE

6/10 Okay

Gregory

Liked: Cleanliness, staff & service
Ok place to stay.
The hotel was nicer than buildings in the area but the bathrooms need updating. Ac worked great in the Yangon humidity.

6/10 Okay

Verified traveller

Liked: Staff & service
Power went out a few times. Shower could be cleaner. Lighting could be better. Not enough power outlets (need to unplug the TV or refrigerator in order to use a laptop at the desk) or pull the bed away from the wall. TV signal was horrible on all 4 channels. Got random phone calls in the middle of the night. No onsite travel services as advertised. Other than that service was quite good. Breakfast was decent. Wifi was pretty shotty but so is the rest of the country so no worse off than the others. No beer (or any alcohol ) on site.

6/10 Okay

Verified traveller

Liked: Staff & service
Comfortable stay
We stayed for one night at the New Aye Yar hotel at the beginning of November 2015. It was perfectly comfortable and the staff were friendly and helpful. We ate dinner and breakfast at the hotel and both were fine. The neighbourhood was good and there was good access to the waterfront.

6/10 Okay

Ichiro

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
チェックイン時に　違う予約を出して 予約していないと　言われた
Stayed 6 nights in Jan 2020
Response from Ko Lin (G.M.) on 28 Jan,2020
Dear Valued Guest Ichiro San, Thank you for staying with City Hotel Yangon and reviewing our Hotel. My apologies for the mistake from our reservation side. I will ask my staff to be more vigilant on our long staying guests. Appreciate your kind feedback. Best regards, Ko Lin (G.M.)

6/10 Okay

Ichiro

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 10 nights in Jan 2020
Response from Ko Lin (G.M.) on 28 Jan,2020
Dear Valued Guest Ichiro San, Thank you for staying with City Hotel Yangon and reviewing our Hotel. Best regards, Ko Lin

8/10 Good

Verified traveller

Liked: Staff & service
WiFiの繋がりやすい部屋と繋がりにくい部屋とがある。以前と較べたら良くはなっていますが、まだまだ改善出来ると思います。あと、バスタブの有る部屋が少なくなっていますが、日本人はバスタブがあった方が良いので、あまりシャワーだけの部屋にしないで欲しい。
Stayed 4 nights in Jan 2020
Response from Ko Lin on 25 Jan,2020
Dear Valued Guest, Thank you very much for staying with City Hotel Yangon and taking your time to review our hotel. Yes, we have problems with Bathtubs. Thank you for your kind advise on keeping the bath tubs for our Japanese guests. Appreciate your kind feedback and hope to welcome you back again to our City Hotel Yangon. Best regards, Ko Lin (G.M.)

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020
Response from Ko Lin (G.M.) on 14 Jan,2020
Dear Valued Guest, Thank you for your kind feedback. Have a safe trip and hope to welcome you again to our hotel. Best regards, Ko Lin (G.M.)

8/10 Good

Pui Yee

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Ko Lin (G.M.) on 4 Jan,2020
Dear Valued Guest Pui Yee, Thank you so much for staying with City Hotel Yangon and giving us a wonderful review. I am indeed very pleased on having such a nice review starting in the new year. I wish you a very Happy 2020 and May All your Dreams come True! Best regards, Ko Lin (G.M.)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一人旅
スーレーパゴダも徒歩圏内でホテル隣りにはレストランめもあり色々と移動するのにも便利でした。近くに安くて美味しい日本食のレストランもあります。スタッフの対応も大変良かったです。
Stayed 3 nights in Dec 2019
Response from Ko Lin (G.M.) on 31 Dec,2019
Dear Valued Guest, Thank you so much for staying with us and taking your time to review our Hotel. I am happy to hear that you liked our location and accessibility to Japanese restaurants. I will definitely share with all my staff that you liked our service. I am sure it will make them smile. I wish you a Very Happy New Year and many all your wishes come true! Best regards, Ko Lin (G.M.)

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
フロント・ベルボーイ等の対応は良いがベットメイクは最悪
フロント・ベルボーイ等の対応は良いがベットメイクは最悪。 ベットメイクではシーツ等の交換は毎日行わず3～4日に1度程度、タオルも交換していない又は無い事が度々、持ってきてと直接頼んでも5分待ってと言ってその後持ってこない。清掃に関しては教育を全くしていない印象。 個人的にはスーパーや市場等も近く好きなホテルなので改善を期待する。
Stayed 9 nights in Nov 2019
Response from Ko Lin (G.M.) on 13 Dec,2019
Dear Valued Guest, I am very sorry for your inconvenience during your stay with us. I have spoken to our Housekeeping manager and the staff who was in charge of the rooms during your stay. I have given a very stern warning to the housekeeper. I do sincerely apologize to you for the mistakes. I hope you can give another chance and stay with us again in the future. Best regards, Ko Lin (G.M.)

6/10 Okay

Verified traveller

Disliked: Staff & service
전체적으로는 나쁘지 않았다. 그런데 청소 상태나 하수도 냄새가 조금 올라와서 좋은 느낌은 없었다
Stayed 3 nights in Nov 2019
Response from Ko Lin (G.M.) on 25 Nov,2019
Dear Valued Guest, Thank you for staying with City Hotel Yangon and taking your time to review our Hotel. We appreciate your feedback and welcome you again to our hotel on your next stay with us.

8/10 Good

Hirokazu

Stayed 21 nights in Jul 2019
Response from Ko Lin (G.M.) on 31 Oct,2019
Dear Valued Guest Hirokazu, Thank you so much for your kind review on our hotel. We appreciate it and welcome you back whenever you are in Yangon. Best regards, Ko Lin (G.M.)

6/10 Okay

Hirokazu

Liked: Staff & service, room comfort
Stayed 21 nights in Oct 2019
Response from Ko Lin (G.M.) on 31 Oct,2019
Dear Valued Guest Hirokazu, Thank you for booking with City Hotel. I am sorry that we were not able to fulfill our services to you. We will definitely try our best the next time you come over. Best regards, Ko Lin (G.M.)

8/10 Good

You

Liked: Staff & service, room comfort
リノベーション中の営業です。
今、回収しながらの営業なので、階によっては廊下の床が一部剥がされた所も有ります。日本では考えられない事ですが、部屋の調度品、コンセントの位置、照明など微妙にことなり、使い易さ、にくさがあります。
Stayed 15 nights in Jul 2019
Response from Ko Lin (G.M.) on 25 Jul,2019
Dear Valued Guest, Thank you very much for taking your time to review our hotel. I sincerely apologize for inconvenience caused during your stay with us. We have been renovating City Hotel by installing new carpets for the walkways. We also have been upgrading the facilities in our Deluxe & Suite rooms too. I hope you will come to stay with us if you return to Yangon in the near future.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Toilet is look very old but size of the room is very large.
Stayed 1 night in Mar 2019
Response from Alia on 18 Mar,2019
Dear Anonymous, Thanks for your kindly review with goodness feedback. We will try the best and make correction for some inconvenience case of your feedback during your stay at our property. I can promise you to best service and facilities like VVIP guest in next time of you to stay again at our property more than now. Thanks again and hope to peaceful in your mind. Have a nice day.

10/10 Excellent

LEONID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Очень удобное расположение, персонал помогает во всем, завтрак скромный,вай фай нормально работает.Хороший отель за эти деньги. Вернусь с радостью.
Stayed 5 nights in Jan 2019
Response from Nilar on 24 Jan,2019
Dear LEONID, Thank you very much for staying with us and taking time to review us on booking.com right after your trip. It is so good to learn that you like our breakfast, large rooms and location. We hope to have the opportunity of welcoming you back here sometime in the not too distant future

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel, bei dem das Preis-Leistungs-Verhältnis stimmt. Im 10.Stock Aussicht auf Shwedagon-Pagode.
Stayed 1 night in Dec 2018
Response from Nilar on 28 Dec,2018
Thanks for your kindly review with goodness feedback. I can promise you to best service and facilities like VVIP guest in next time of you to stay again at our property more than now. Thanks again and hope to peaceful in your mind. Have a nice day.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suositeltava keskustahotelli
Hotelli oli varsin viihtyisä ja sijaitsi melko lähellä keskustaa. Huoneet olivat viihtyisät ja hyvin varustellut mm. ilmastointi ja wifi. Sängyssä oli hyvä nukkua. Huoneessa ei ollut tallelokeroa, joka on ainoa miinus. Vesi kaupungissa on varsin likaista joten sitä ei kannata juoda hanasta. Hotellihenkilökunta oli ystävällistä ja palvelutaso oli varsin hyvä. Tosin retkipalveluja ei ollut myynnissä. Hyvä buffet aamupala maksoi 5000 MMK eli 2,8 euroa. Hotelli sijaitsee noin 15 minuutin kävelymatkan päässä Sule Pagodasta. Hotelli oli myös suosittu kokoushotellina. Yangonista oli varsin hankalaa löytää sopivaa hotellia, joten olimme tähän hotelliin tyytyväisiä.
Stayed 6 nights in Nov 2018
Response from Nilar on 28 Dec,2018
Thanks for your kindly review with goodness feedback. I can promise you to best service and facilities like VVIP guest in next time of you to stay again at our property more than now. Thanks again and hope to peaceful in your mind. Have a nice day. Best Regards

6/10 Okay

IZUMI, OSAKA

Stayed 2 nights in May 2018
Response from Juli on 16 Oct,2018
Thanks for your kindly feedback. Best Regards, Juli

4/10 Poor

信明, ｔｏｋｙｏ，Ｊａｐａｎ

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
ホテルのスタッフの対応はよかったが、とにかくバスルームは水が漏れていて床がべちょべちょ。タオルが汚くて本当に雑巾かと思った。 バスタブもあったが汚くて入る気がしなかった。 でも値段を考慮すると妥当かな。 部屋はびっくりするくらい広かった。かつては高級なホテルと思われるだけに残念です。 バスルームやタオルが清潔ならもっと料金が高くても利用します。
Stayed 4 nights in Aug 2018
Response from Juli on 16 Oct,2018
I am really sorry and apologize of any inconvenience during stay at our property. Hope to come again to our property. We will correct and fill any weak point of our property. Thanks for your kindly feedback. Best Regards, Juli

4/10 Poor

Yino, Yokohama

Disliked: Cleanliness, property conditions & facilities, room comfort
時々まっ黒出水が数時間でる。
Stayed 3 nights in Jul 2018
Response from Jasmine on 18 Sept,2018
Thanks for your feedback.

6/10 Okay

サルyi, Yokohama

Liked: Staff & service
Disliked: Property conditions & facilities
時々黒い水が数時間出る
Stayed 9 nights in Jul 2018

8/10 Good

Mr・ｙ, japan

Liked: Cleanliness, staff & service, room comfort
行動しやすいホテル。
近くにスーパーも有り、コンビニ、銀行、携帯電話のチャージも出来、総合的に良かったです。 朝食のバイキング料理も地元ならではの物もあり、楽しめました。 Wi-Fiが安定しないのが気になります。
Stayed 6 nights in Apr 2018