Exterior
Check availability

Reviews of Galaxy Hotel

3 out of 5
Galaxy Hotel
No.(2A/5A), Okkalar Thiri Garden Street, (D) expand, North Okkalapa Township, Yangon

Reviews

8.2

Very good

Rating 10 - Excellent. 18 out of 44 reviews" "
Rating 8 - Good. 17 out of 44 reviews" "
Rating 6 - Okay. 7 out of 44 reviews" "
Rating 4 - Poor. 1 out of 44 reviews" "
Rating 2 - Terrible. 1 out of 44 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 15 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019
Response from AMT on 8 Nov,2019
Thanks

10/10 Excellent

Tham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing new boutique hotel by the lake.
Brand new hotel near airport. Requested a hotel pick up from the airport. US $5. Hotel is by the lake so go for morning jogging. A drive to downtown cost US $3 but traffic is quite bad. Breakfast is very basic so do not expect too much. The services are amazing as the hotel is fully staff. Will go back again.
Stayed 1 night in Sep 2019
Response from Aung Myo Thein on 23 Sept,2019
Dear our valued guest, Thanks for your reviews. And we will try our service the best. Regards, Galaxy Team

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn’t ask for anything better.
There is not one thing to complain about with this hotel. It has been our go-to hotel when we’ve needed a hotel in the northeast part of Yangon. It’s perfectly modern, plus near a lake with a nice walking park. It’s off the main road far enough that you don’t hear the traffic noises. The only thing I would mention is that the smoking area is in the hallway near the elevators. So if you get a room near the elevators it can be quite smoky. We always ask for a room at the end of the hall as far away from the elevators as possible.
Stayed 6 nights in Aug 2019
Response from Aung Myo Thein on 30 Aug,2019
Good day to you our valued guest Jennifer, We do appreciate and thanks for your comments to our hotel. And we will maintain and try our service and what our in house guests comments. Warm regards, Galaxy team.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay here again.
Excellent staff. Beautiful property. Lots to see in the area. History, history, history.
Stayed 1 night in Jul 2019
Response from Mr. Aung Myo Thein on 16 Jul,2019
Good day to you our valued guest Mr. Michael, Firstly, thanks for your comments and appreciate for that. We will try our best service to our clients ever. Warm regards, Galaxy Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from Galaxy Team on 27 May,2019
Thanks

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Great place, nice hotel, spacious rooms and quite
Stayed 8 nights in Jan 2019
Response from Galaxy Team on 20 Mar,2019
Thanks for regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Promised Airport shuttle then withdrawn.
Hotel was fine, but trying to get the promised airport shuttle advertised on the hotels.com site for a different stay at the end of our visit has proved impossible. Although confirmed before we left, follow up email said can't have it.
Stayed 1 night in Jan 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and modern hotel with lovely staff!
Great little hotel close to airport. We stayed here as we needed to go to airport at 04:30am. The staff were very friendly and organised multiple taxis into town at very cheap rates.. Big room which was very comfortable and extremely clean. Would recommend this hotel to others looking for value near the airport!
Stayed 1 night in Jan 2019

8/10 Good

Vikram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Galaxy Hotel on 10 Dec,2018
Thanks

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Why Myanmar friend is not allow to stay with me
My Myanmar was bringing me around during my stays in Galaxy hotel and sometimes it quite late, so I am wondering why he is not allow to stay overnight. Do I need to pay for my Myanmar Friend allow to stay with me? Was the room rate meant for one or two persons? I am suggesting it would be nice to add fresher to some floors, especially when others smoke cigarettes, it enters into the room. On the whole I have enjoyed the service and the staff assistance during my stays. Thank you.
Stayed 6 nights in Sep 2018
Response from Galaxy Hotel on 3 Oct,2018
Good afternoon Mr. Anonymous, Firstly, thanks for your feedback and staying with us. We would like you to know that why we didn't accept to enter the lady. Because the girl was under 18 and she didn't bring Myanmar ID card. According to Myanmar Immigration law, the girl who (under 18 or not holding Myanmar ID card) are strictly prohibited to stay with the stranger (man). So that, we have to check before the lady come to join the room. Hope you will understand why I am explaining to you this issue. Thank you and regards, Galaxy Team

8/10 Good

Farid, Yangon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, near to town, nearest halal briyani (very tasty)
Stayed 1 night in Jul 2018
Response from Galaxy Team on 31 Jul,2018
Thanks your feedback. We will try our best to improve our services.

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2018
Response from AM on 19 Jul,2018
Hi good morning Mr Roger, Is there anything how may I help you, please?

10/10 Excellent

Steven, colorado usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Passing through the city
Great and comfortable place. The staff was helpful
Stayed 1 night in Feb 2018
Response from Zaw Linn on 19 Feb,2018
Thanks. We will try more and more

8/10 Good

Lawrenct

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good.
Nice clean place close to the airport. I would not hesitate to stay again.
Stayed 3 nights in Jan 2018
Response from Zaw Linn on 11 Jan,2018
Thanks

8/10 Good

Bill, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived late
Arrived late at night and ws warmly welcomed by the staff and able to get a good night's sleep. EXCELLENT value for a short stay near the airport.
Stayed 1 night in Jan 2018
Response from Zaw Linn on 18 Jan,2018
Thanks

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Staff: 10: Manager: 0
The Lady Clerks and Bell Boys were VERY cordial and helpful. After two nights pleasant stay, I checked out at 8:30 for a day of sight-seeing and shopping. The Staff graciously allowed me to leave my luggage as my flight did not leave until 10:10 P.M. Upon returning at 7:00 P.M., I asked for a TOILET. I needed to "freshen up" before my 2-Day trip home to the USA. Instead, the Manager, without speaking, gave me a KEY to a first floor room. Within minutes, the Manager began harassing me. I never used their towels, etc. and left the bathroom SPOTLESS, even drying the Vanity (using the floor mat) where I had shaved and brushed my teeth. I returned the key to the front desk with a 10,000 Ks bill (about a third of a night's stay) the Manager rejected it and began using arm signals indicating clearly that he was THROWING ME OUT! I rebutted, "I am a paying foreign customer and you are treating me this way? I asked for a TOILET, not a room. I travel to Myanmar twice a year, so do you want my future business or not?" He continued with his despicable, disrespectful arm gestures. For the sake of Galaxy Hotel's Future, this Manager needs to be FIRED or at least sharply reprimanded and sent to a Dale Carnage School to learn "How to Win Friends and Influence People". Disgusted, Ben R. B., USA
Stayed 2 nights in Nov 2017
Response from ZAW LINN on 5 Jan,2018
Thanks, We will try our best

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2017
Response from STAFF on 5 Jan,2018
THANKS

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad
Not a bad hotel but very far from the city area
Stayed 3 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay one night after arriving at night
It is a great place for one night right after the night arrival at yangon airport. The hotel is very close to the airport. And it is not expensive.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Pleasant hotel near yangon airport
Hotel is near a monastery, so can consider safe surrounding and only 10-20 mins from Yangon airport. When we 1st enter the hotel lobby and lift, gave a fresh and high-tech feel. Room is clean and comfort. Problem with bathtub height, need to climb to get in and out. Simple breakfast but different from other hotels as it provides porridge.

6/10 Okay

Tim, Australia living in Singapore

Liked: Cleanliness, property conditions & facilities, room comfort
New and fine for what I needed.
Large room, new hotel, good security. Food was ok. Breakfast a bit sparse. Mattresses were super hard and pillows could double as sandbags in case of flood, but all in all a pleasant stay.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Decent hotel if a little out of the way
can't really fault the hotel tbh. Extensive English isn't widely spoken by staff so my issues were caused more by the language barrier rather than by problems at the hotel itself. The one drawback many people will have is that the hotel is not located close to any of Yangoons attractions and there isn't that much located locally in terms of shops/restaurants.

6/10 Okay

Verified traveller

Hotel is as advertised
I've mentioned this before but I'll do so again as Hotels.com is incapable of replying to emails: many hotels do not recognise Hotels.com as a legitimate entity. Bookings made with this site are recorded under Expedia (Hotels.com's parent company) with most merchants; and booking reference numbers for Hotels.com and Expedia do not match. This frequently leads to much confusion between travellers and merchants. I would ask Hotels.com to rectify this but they either do not care or are too incompetent to fix the problem and haven't ever answered the customer service hotline.

8/10 Good

Verified traveller

Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Cuisine très très moyen la salle de bain plus que moyen note 6,5/10
Stayed 1 night in Dec 2019

2/10 Terrible

MASAHARU

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
もう行かない
先に一人でチェックインして嫁が後から来た時、娼婦と勘違いされた。 部屋のエアコンも効かず、シャワーも滴るくらい。こんなもんかと思ってたけど、さすがに暑いので部屋を変えてもらったらエアコンもシャワーも普通に使えた。最初から最後までモヤモヤの旅行になった。朝食のバイキングも前の客で無くなった皿がそのまま。他の客も待たせっぱなし。
Stayed 8 nights in Sep 2019
Response from Mr. Aung Myo Thein on 10 Oct,2019
ご滞在中のご不便をおかけして申し訳ございません。 しかし、エアコンがこのように発生することは非常にまれです。なぜなら、私たちはエンジニアリングスタッフによるチェックを頻繁に行うからです。 食品、それは非常に近い時間の場合があります。 ただし、次回は不便を感じさせません。 最善を尽くします。 ご意見をお寄せいただきありがとうございます。 ギャラクシーチーム

6/10 Okay

ヤマト, 日本

Liked: Cleanliness
日本のビジネスホテルといった感じですが部屋は広い
Stayed 1 night in Mar 2019
Response from Galaxy Team on 18 Mar,2019
Dear our value guest, thank you for your review. Would you like to come again , we all are always welcome you.

10/10 Excellent

yingtzu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Yamato, Japan

Liked: Cleanliness, staff & service, property conditions & facilities
It's near the airport.It takes twelve three minutes by taxi from the hotel to the airport. Room was clean.
Stayed 1 night in Mar 2019
Response from Galaxy Team on 18 Mar,2019
Dear our good customer, we all are glad to hear that you like our hotel. Warmly welcome to you. Please do come again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2019

8/10 Good

Tsai Ju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
離機場很近附近有湖，早上可散步
Stayed 1 night in Feb 2019
Response from Galaxy Team on 18 Mar,2019
Thanks for your regard.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD
Good hotel
Stayed 1 night in Oct 2018
Response from AMT on 7 Nov,2018
Thanks for your feedback and we will try our best service to our value guests. Regards, Galaxy Team

10/10 Excellent

Youri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2018
Response from GH on 20 Jul,2018
Thanks, Is there anything how may I help you, please?

6/10 Okay

pp

近機場也靠近環市鐵路
值得一往再住 交通便捷 搭火車進城方便又省時 到機埸很近 早餐有待改進 太油 菜色变化太少 員工服務平易近人
Stayed 1 night in Feb 2018
Response from Zaw Linn on 19 Feb,2018
Thanks

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

4/10 Poor

JUN WON

Disliked: Staff & service
양곤공항 가성비 호텔
그저그래요... 저가이어서 장기투숙을 했는데, 직원들 교육도 별루고 청결상태는 나쁘지 않은데, 위치가 너무 북쪽이라 교통이 많이 막혀요. 공항 때문에 단기로 있을 예정이라면, 그런대로 하루 보낼만 합니다. 단, wifi는 포기하심이 좋을듯요.
Stayed 10 nights in Jul 2017

6/10 Okay

David, 日本

空港に近いが道路からわかりにくい
空港からくる道路の近くに立地しているが、アクセスが南下する道路からであり道路からも見えないため、タクシーへの説明がむずかしい。

6/10 Okay

ｙａｓｓａｎｎ, 滋賀県

ヤンゴン空港から近い
夜遅く着き現地ガイドとホテルにチェックインいたしました。所要時間は１０分足らずでしたが、非常にわかりにくい場所でした。ホテルには５SGL/1TWNの部屋を予約しておりましたが、ツインが用意されておりません。フロントではもともとツインの部屋がない、シングルも満室で用意出来ないと一点張りでした。そのうちシングルのベットを入れるのは可能とのこと、それなら始めから用意してくればと思った次第でした。朝食も７時からです６時３０分からは用意出来ない、弁当も出来ないと言っていましたが、パンとコーヒーだけでもと交渉しましたら卵料理なども用意して頂くことになりました。何とか我々の要望を聞き入れて頂いた次第でした。
ベット
バスタブとトイレ
洗面台
デスクと応接セット

8/10 Good

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opção perto do aeroporto!
Café da manhã muito bom, atendentes super atenciosos, quarto confortável, limpíssimo, excelente custo-benefício. Tentei até reservar mais alguns dias depois mas não foi possível, infelizmente. Era a melhor opção perto do aeroporto de Yangon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
空港に近く便利
空港から近く、早朝のフライトに便利 タクシーの手配等、ホテルスタッフも親切。 ただ周辺、徒歩圏内に小奇麗なレストランがない。 ホテル食堂は、味・料金共リーズナブル

8/10 Good

Bine und Philip, stuttgart

Liked: Cleanliness, room comfort
Nicht weit vom Flughafen, aber ruhig gelegen
Das Hotel liegt in einer Seitenstraße. Anfahrt zum Flughafen circa 20 Minuten. Frühstücksbuffet war recht abgefressen, und es wurde nicht mehr aufgefüllt. Personal spricht sehr schlecht englisch. Aber insgesamt ist das Hotel eine recht gute Wahl.