Reception
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Reviews of Hotel Novel

3.5 out of 5
Hotel Novel
No.852/C, Shu Khinn Thar Rd, Near Shu Khinn Thar Amusement Park, Yangon

Reviews

6.8
Rating 10 - Excellent. 2 out of 10 reviews" "
Rating 8 - Good. 3 out of 10 reviews" "
Rating 6 - Okay. 2 out of 10 reviews" "
Rating 4 - Poor. 3 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

6.2/10

Cleanliness

7.8/10

Staff & service

4.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Changed room without additional charge
After check in at first day, I got the room which not same in a post. I'm feel not good and requested to change room, the reception accepted my requested and gave me a new room till my OK and accepted without any additional charge. I'm appreciated in this matter. I got the room river view...It's great but noisy in the mid-night time of car horn.
Stayed 3 nights in Sep 2019

8/10 Good

Ed, BC Canada

Liked: Staff & service, property conditions & facilities, room comfort
Excellent Service
The staff are very gracious and try very hard to please their customers in any way. Complimentary breakfast is quite good (mostly Asian breakfast options). Unfortunately, the karaoke on the 6th floor is very loud and goes from about 8 pm to 2 am daily. The view of the river is very nice, but it is not close to the downtown if that's what you are interested in.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Hotel
We stayed here for 6 nights and was very pleased. The Hotel was under construction but it still was very nice.

6/10 Okay

Maung, US

Liked: Cleanliness
Good price for online only
When i get the hotel, they gave a small room no windows then later they changed another room with window for me. It Was nice.. I called hotel to stay up agin,after trip they raised the price. I hang up the phone and no more staying. The price is good for online only

6/10 Okay

Julia

Disliked: Cleanliness, property conditions & facilities, room comfort
I would not stay again
There was quite a bit of mildew in the room which made it uncomfortable for my asthma. The electricity would cut out in the night so that the air conditioning would not run for more than half an hour or so. The wifi signal was barely strong enough to load static websites. Sound carried very easily. The staff were very helpful at getting taxis.

8/10 Good

king, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too far from town
Well most of the time we are out,only back to rest.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice new hotel in Yangon
Value for money Hotel. Front office lady is very kind, helping various things i.e. taxi, ensuring our stay afterwards returning to Yangon. Breakfast is Ok. The hotel has security too. Location is not in downtown; but not significant issue. In Yangon, need taxi to go everywhere, and cost wise not so different.

4/10 Poor

Verified traveller

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service
Usel städning, avlagringar i badrum och fönster. Se ut som svartmögel. Rökning tillåten, så samtliga 4 rum vi hyrde luktade cigarr. Trafikbuller 24 timmar.
Stayed 3 nights in May 2019
Response from Hotel Novel on 29 Jun,2019
Dear value customer Thank you for your advise and your comment.Your comment will be improve of our Hotel services.We are very sorry for inconvenience time and we will try to make better than you expected.Hope to see you again.

4/10 Poor

PeterCarlsson

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Jag avråder alla barnfamiljer att bo på detta hotell. Det var smutsigt överallt, uppenbarligen kunde inte personalen städa. I badrummet var det avlagringar och svartmögel. Hotellet var inte rökfritt, luktade cigarr i samtliga fyra rum vi bokat. Utanför var en sexfilig mycket trafikerad gata och inga trottoarer, så det fanns inte en chans att gå utanför hotellet.
Stayed 3 nights in May 2019
Response from Hotel Novel Management Team on 28 Jun,2019
Dear value customer Thank you for your advise and we will try to fit all of this facts and we are very sorry for inconvenience time in our Hotel.We are waiting for you with our new services and hope to see you again sir

4/10 Poor

Verified traveller

Disliked: Room comfort