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Reviews of Ten Mile Hotel

3.5 out of 5
Ten Mile Hotel
No. 887, Kyoung St, Sawbwagyigone Qtr., Insein Township, Yangon

Reviews

8.2

Very good

Rating 10 - Excellent. 17 out of 46 reviews" "
Rating 8 - Good. 19 out of 46 reviews" "
Rating 6 - Okay. 8 out of 46 reviews" "
Rating 4 - Poor. 1 out of 46 reviews" "
Rating 2 - Terrible. 1 out of 46 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, convenient to airport
Convenient hotel for airport transfers. Free shuttle to airport. Good breakfast. Staff pleasant and helpful. Limited restaurant options nearby.
Stayed 1 night in Feb 2020

10/10 Excellent

maryanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quiet oasis near to Yangon Airport
We stayed a second night ! This hotel is very close to the Yangon international airport and offers pickup for only $3US . It is quite a way from the town centre but has a clean pool, and is in a good neighbourhood. Great value for money and really helpful staff. We left something which they found and had sent on to us. Excellent service!
Stayed 1 night in Jan 2020

10/10 Excellent

maryanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis near Yangon airport
This is a great welcome to Myanmar. We flew in after midnight and the hotel has a reliable pick up service which was very welcome at that time of night. Nice place and very good value. Great clean refreshing pool! It’s a way into the town centre But the taxi ride is very reasonable and we stayed at TenMile and commuted into the centre to do our sightseeing. Friendly helpful honest staff. Highly recommended for
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is wonderful and spacious. Airport pickup service is included.
Stayed 2 nights in Jan 2019
Response from Myo on 20 May,2019
Dear Value Guest, Warmest greeting from Ten Mile Hotel. Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip. Best Regards, Saw Nyan Myo General Manager

8/10 Good

Matthew

Liked: Cleanliness, staff & service, room comfort
A good budget place to stay!
This is a pretty good place to stay if you are looking for a budget hotel with a pool. Our room this time was clean and spacious. There is a pretty nice breakfast included but it could definitely be kept cleaner around the breakfast area, table cloths etc...the pool is small but work s to cook off in the heat!
Stayed 2 nights in Mar 2019
Response from Saw on 20 May,2019
Dear Matthew, Warmest greeting from Ten Mile Hotel and humbly sorry for late respond.Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Whilst the hotel was reasonably, clean the quality of sleep was dreadful, Air con exterior unit " Banging " all night would certainly NEVER stay there again
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was attentive and helpful and friendly. The restaurant was good and the food was prepared well. Good service all around. The pool was clean and refreshing.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well cared for.... Friendly and helpful staff... Clean room and good food... Nice pool
Stayed 28 nights in Dec 2018

10/10 Excellent

THEINGI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a confirmed reservation in ten mile but when I arrived there my room was already given to someone else and I was sent to their sister hotel nine mile whose room was absolutely not worth the price. Disappointing.
Stayed 1 night in Dec 2018

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They exceeded my expectations!
Ten Mile was so accommodating - after checking out for the day, they held my suitcase so I could spend the day away and then allowed me to come back and take a free shower, use the internet, and have dinner at the hotel restaurant before leaving for my late night flight. And the shuttle to the airport was free! Very nice! They were very accommodating. I will definitely return!
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Stayed 1 night in Nov 2018

8/10 Good

Tee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is fine except that there are no amenities nearby.
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Nov 2018

10/10 Excellent

Ya, Germantown, MD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very good experience in Ten Mile Hotel. They provided all the helps they can that made the stay pleasant. Thanks!
Stayed 1 night in Oct 2018
Response from Jee on 26 Oct,2018
Dear Sir/Madam, Warmest greeting from Ten Mile Hotel...Thanks your for your Respond..We hope to see you again. Thanks you again & Best Regards,

10/10 Excellent

Chew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool
Very good
Stayed 2 nights in Sep 2018
Response from Saw Nyan Myo on 25 Sept,2018
Dear Cool, Warmest greeting from Ten Mile Hotel.Thank you for choosing our hotel and taking the time to review our hotel. your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay.We look forward to seeing you on your next trip to Ten Mile Hotel

8/10 Good

Antonio

Stayed 1 night in Jul 2018
Response from Saw on 13 Aug,2018
Dear Value Guest, Warmest greeting from Ten Mile Hotel.Thank you for choosing our hotel and your comment.Humbly sorry for any inconvenience during your stay and we will try to improve our customer service and we already provide the training to our staff.Now we are ready to provide the best customer service.Looking forward to see you and welcome you. Best Regards, Saw Nyan Myo General Manager Ten Mile Hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good airport hotel
Nice. No frills but clean and comfortable. Only 10 minutes from the airport - very convenient for a late night arrival/early morning departure.
Stayed 1 night in Feb 2018
Response from Sawwisdom on 22 Feb,2018
Dear Value Guest, Warmest greeting from Ten Mile Hotel.Thank you for choosing our hotel and spending your time with us and feed back.I will try to improve our service.Now I already provide the new training to our staff.Next time when you come back our service will improve.Looking forward to see your next reservation.Have a nice day. Best Regards, Saw Nyan Myo General Manager Ten Mile Hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple but nice
Great little hotel with very friendly staff only down side is that it is quite a bit off the main road so you can’t walk easily to any shops or restaurants.
Stayed 6 nights in Jan 2018
Response from Saw on 1 Feb,2018
Dear Value Guest, Thank you for your feed back.I will try to improve the information and humbly sorry for any inconvenience during your stay.We provide the 24 hours restaurant in our hotel and very close with Ocean Super Market.Next time when you arrive to hotel our staff are ready to provide all of the information.Looking forward to see your next reservation. Best Regards, Saw Nyan Myo General Manager

6/10 Okay

Verified traveller

The was not ready upon my arrival. Staff where friendly. I stayed there cause of the nearness of the airport, but it was not that close. Also, the neighbourhood looked a bit not safe.
Stayed 1 night in Oct 2017
Response from Saw on 21 Oct,2017
Dear Guest, Warmest greeting from Ten Mile Hotel.Thank you for spending your time in our hotel.I will train for our team to improve welcoming service.Thank you for your feed back.Humbly sorry for any inconvenience.Hope to see you again. Best Regards, Saw Wisdom

8/10 Good

Leena

Liked: Cleanliness, property conditions & facilities, room comfort
Good place except be aware of airport pickup
I would have given a better rating had it not been the mix up with the pick up by the Hotel at the airport. I ended up waiting for almost an hour and then was stuck in a horrendous traffic jam. The Hotel through Saw Wisdom did his best to help out which I appreciate very much. The hotel needs to have a better mechanism for pick up at the airport, if that is a service that they offer.
Stayed 1 night in Oct 2017
Response from Saw on 13 Aug,2018
Dear Leena, Warmest greeting from Ten Mile Hotel and thank you for spending your time with our hotel.Humbly sorry for any inconvenience during your stay and sorry again for my late respond.Now I already provide the training to our staff and next time when you arrive to our hotel, you will be happy with our customer service.I am looking forward to see you again. Best Regards, Saw Wisdom General Manager Ten Mile Hotel

8/10 Good

Tatsukiya, TOKYO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
急用で夜中（12時過ぎ）の出発府だったがチェックアウトの際、気持ちよくスムーズに対応してくれました。
Stayed 1 night in Mar 2020

10/10 Excellent

Cham, Tokyo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設も古く豪華ではないですが、必要なものは整っています。すべてのスタッフが良く教育され、丁寧でおもてなしの心で接してくれました。このお値段では買えない価値があります。 ホテルのレストランでディナーも利用しましたが、味も美味しく値段もリーズナブルで満足しました。また利用したいです。
Stayed 1 night in Feb 2020

8/10 Good

PEI CHUAN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
スタッフの対応がとても丁寧でした。 場所は大通りから1本入ったところで静かでした。ダウンタウンに行く コンセントは十分な数があり、変換プラグを使わなくても良いコンセントが4つあり助かりました(部屋のタイプによっては違うかもしれません)。
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Business traveller
다소 새벽에 시끄러운부분이 있습니다만, 가격대비 괜찮습니다. 화장실도 청결했습니다. 도마뱀이나 모기 및 날파리가 보입니다.
Stayed 5 nights in Sep 2019

8/10 Good

masa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
毎日雨。エアコン効いてます。
Stayed 2 nights in Sep 2019

8/10 Good

BONGGUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
전부 마음에들고 서비스직원 응대 청소는 잘해주셨는데 일층이라 개미 , 모기 날 벌레가 있어서 다소 불편했구요. A104사워장 배수가 잘안되서 불편했습니다
Stayed 5 nights in Apr 2019
Response from Saw on 20 May,2019
Dear Value Guest, Warmest greeting from Ten Mile Hotel. Thank you for choosing our hotel and humbly sorry for any inconvenience.Now i already provide the insert killer treatment and already instruction to M & E department and housekeeping department to take care for our customer service. Next time when you arrive to hotel i hope you will be satisfied our customer service and if any inconvenience immediately please contact to reception and we will solve the problem.Looking forward to see your next trip. Best Regards, Saw Nyan Myo General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
新しいホテルでシャワー、トイレが別でシャワーの水の
Stayed 1 night in Mar 2019
Response from Saw on 20 May,2019
Dear Value Guest, Warmest greeting from Ten Mile Hotel.Thank you for choosing our hotel and humbly sorry for any inconvenience.I will try to provide the best customer service and i will train to our staff to reduce the problem.next time i will provide the best customer service.Looking forward to see your respond.Have a nice time. Best Regards, Saw Nyan Myo General Manager Ten Mile Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
掃除が行き届いていて快適。センスのよい調度品や同じ敷地内にカフェレストランもあり大変便利。夜行バスで早朝到着したがアーリーチェックインも可能で帰りも夜行バス出発までホテル内を使わせてもらえた(シャワー使用できる)。インレーボートツアーやカックー遺跡までのタクシーチャーター、レンタサイクルなど依頼しましたがすぐに手配してくれました。立地もメインストリートにあり便利です。
Stayed 1 night in Mar 2019
Response from Saw on 20 May,2019
Dear Value Guest, Warmest greeting from Ten Mile Hotel. Thank you for choosing our hotel and humbly sorry for any inconvenience.I will train to provide the best customer service. Looking forward to see your respond.Have a nice day. Best Regards, Saw Nyan Myo General Manager Ten Mile Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
部屋に蚊が
部屋は広く清潔でしたが、部屋の中に蚊がいて、殺虫剤スプレーを何度巻いてもいなくなりませんでした。大きい蚊だったので、デングの蚊では？と、緊張した夜を過ごしました。あと、浴室にタオルがなく、シャワーも使いにくかったです。トランジットのためだったので我慢しましたが・・。
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

ディープなアジア好きなら納得のお値段
ヤンゴン空港から10分程度。高級感はないが手ごろな宿。ミャンマーやカンボジアなどに未知の人にはイメージしにくいだろうが、インドの似たような宿を経験していれば問題なく利用できる。不快感はない。ヤモリを見て悲鳴を上げる人には勧められない。朝食も豪華ではないが不満もない。
Stayed 1 night in Jan 2019

8/10 Good

ガーデニング, 京都

Disliked: Property conditions & facilities, room comfort
空調の音がうるさくて、寝苦しかった。空港に近いので早朝便の利用には便利だが、それ以外では余りメリットは無い。（ストレートで御免なさい）
Stayed 1 night in Jan 2019

8/10 Good

ryo, 日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
夜10時ごろのチェックインでしたが特に問題なく、対応も親切でした。直前にネット予約したためフロントで反映まで少々時間かかりましたが、ドミトリーで予約していたのに2シングルの部屋に通してくれました。
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Saw on 25 Sept,2018
Dear Value Guest, Warmest greeting from Ten Mile Hotel.Thank you for choosing our hotel and humbly sorry for late respond.Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay.We look forward to seeing you on your next trip to Ten Mile Hotel. Best Regards, Saw Nyan Myo

8/10 Good

BUM SEOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
비지니스 및 공항인근 숙박에 좋은 호텔
늦은시간 공항에 도착해서 택시타고 호텔 체크인 친절하게 접수 및 안내 만족스럽다. 가성비 갑.. 마지막날 공항에 무료 샌딩서비스까지.. 23시 50분 비행기가 걱정했는데..
Stayed 1 night in May 2018
Response from Saw on 15 Jun,2018
친애하는 고객, Ten Mile Hotel에서 가장 따뜻한 인사. 감사합니다. 늦어서 죄송합니다. 고객 서비스 개선을 위해 노력할 것입니다. 톱 지혜 예약 부 텐 마일 호 텔

10/10 Excellent

SEIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel
I enjoyed staying this hotel.
Stayed 2 nights in Jan 2018
Response from Saw on 1 Feb,2018
Dear Seiko, Warmest greeting from Ten Mile Hotel.Thank you for choosing our hotel and spending your time with us.Thank you so much for your feed back.We will try to improve the customer service.Always we will remember you and looking forward to see your next reservation. Best Regards, Saw Nyan Myo General Manager

8/10 Good

Valeriy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Оптимально
Оптимально цена- качество. В 2-х км от аэропорта. Утром бесплатный трансфер. Простовато, но все учтено, все есть: чайник, туалетные принадлежности, зубные щетки, для бритья, вода в бутылках, кондиционер. Из-за раннего выезда не проверили завтрак, но подготовка велась основательно( нам дали с собой). Вобщем , за 35 долл. на троих- супер!
Stayed 1 night in Jan 2018
Response from Saw on 1 Feb,2018
Dear Value Guest, Warmest greeting from Ten Mile Hotel.Thank you for spending your time at our hotel.Humbly sorry for any inconvenience during your stay.If you prefer for early departure we can provide take away box or breakfast box.If you prefer for day use only we can arrange life food for you that will be free.I will provide the training to all the department.Next time when you come back our staff is ready to provide the information and will assist for any requirement.Looking forward to see you again. Best Regards, Saw Nyan Myo General Managar Ten Mile Hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
空港に近いホテル
空港からは10分でした。 シュエダゴンパゴダやダウンタウンへは少し遠い。 部屋はきれいで、毎日きちんと清掃されていた。
Stayed 9 nights in Dec 2017
Response from Saw on 1 Feb,2018
Dear Value Guest, Warmest greeting from Ten Mile Hotel.Thank you for choosing our hotel and spending your time with us.Really thank you for your feed back.I will provide the best customer service to all of our guest.We will remember you and waiting for your next reservation.Have good journey and have a nice day. Best Regards, Saw Nyan Myo General Manager Ten Mile Hotel

8/10 Good

Fredrik

Liked: Cleanliness, property conditions & facilities, room comfort
Bra ställe med schysst restaurang även om det fanns bättre ställen att äta i närheten. Det enda om var problem var att de vissa morgonar inte riktigt hängde med på frukosten. Saknades grejer, men i övrigt var frukosten bra.
Stayed 12 nights in Dec 2017
Response from Saw on 7 Jan,2018
Dear Value Guest, Warmest greeting from Ten Mile Hotel.Thank you for your comment.We will try to provide the excellent customer service.Looking forward to see you again. Best Regards,

6/10 Okay

natpatsorn, Thailand

Liked: Staff & service, property conditions & facilities
Near Airport.
ห้องสะอาด ใช้ได้ ดูใหม่ พนักงานช่วยเหลือดี ถ้าจะให้ไปรับที่สนามบิน อาจมีค่าใช้จ่าย คนละ 5$ อาหารเช้า มีตั้งแต่ 6.00-9.00 น. แต่ลงไปทานเวลา 8.00 น. ไม่มีอะไรให้ทาน พนักงานเลยไปผัดข้าวผัดมาให้
Stayed 1 night in Dec 2017
Response from Saw on 1 Feb,2018
Dear Value Guest, Warmest greeting from Ten Mile Hotel.Thank you for choosing our hotel and spending your time with us.Humbly sorry for late respond and any inconvenience during your stay.I will take care for every breakfast.Thank you for your real feed back.Next time breakfast will be good experience.Looking forward to see your next reservation. Best Regards, Saw Nyan Myo General Manager

2/10 Terrible

rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
실망이에요
두번째 이용입니다. 처음 이용했을때도 약간 문제는 있었지만, 그래도 가격대비 좋아서 다시 예약했는데요. 1. 호텔 셔틀버스 이용을 사전에 신청하고 메일도 보내서 확인을 받았는데, 익스피디아에 올라온 번호가 잘못되었는데 통화가 안되서 공항에서 1시간 넘게 기다렸네요. 2. 도착해서 체크인하려는데 3개 방을 예약했는데 2개 방을 주길래 컨펌메일을 보여줬더니, 방이 없다고 2개 쓰면 안되겠냐고 하네요. 당황스러웠습니다. 저를 세워두고 직원들끼리 알아들을 수 없는 대화를 한참 하더니 방 하나를 찾아주네요. (느낌상 이 방을 줘도 되냐, 안된다 이런 내용인것 같았습니다) 3. 방에 올라가니 넓은 방이었어요 (2싱글베드에 여분 1개 베드) 문제는 냉장고 없고, 물 없고, 어메니티 상태도 불량하고, 세면대 2개 중 한개는 막혀있었고요. 그리고 샤워 부스 안 배수구는 머리카락으로 막혀있었고, 그게 아니더라도 물이 안내려 갔습니다. 4. 일행의 숙소는 더 심했는데, 방에 싱글침대 2개만 덩그러니 있고 욕실도 없어서 피트니스룸 옆의 화장실과 샤워실을 이용했다고 합니다. 냉장고는 물론 물도 없었고요. 동일한 스탠다드 룸으로 예약한 건데, 전혀 그 값을 하지 못하는 방이었습니다. 다른 용도로 사용하는 방을 준 것 같았어요. 오버부킹이 아닌가 하네요... 5. 아침 조식이 제일 최악이었어요. 20분 넘게 기다렸는데 음식은 하나도 없었고 빵도 없었어요. 커피만 두잔 마셨네요. 언제 나오냐고 물어도 모른다는 대답뿐. 결국 나가서 다시 밥 먹었네요.. 한번 이용해본 적이 있어서 엄청난 기대를 한것도 아닌데 너무하다는 생각이 들었어요. 조식값 포함되어 있는 건데 이래도 되나요. 어차피 잠깐 잠만 자고 이동할 거라 참았지만, 너무 실망스러웠습니다. 숙소에 지불한 돈 전부 환불받고 싶을 정도네요.
Stayed 1 night in Nov 2017
Response from saw on 9 Dec,2017
Dear Guest, Thank you for your feed and next time when you arrive to our hotel we will provide you minibar free and one night traditional dinner.looking forward to see you again. Best Regards,