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Reviews of Casona Plaza Hotel Ecolodge Colca

3 out of 5
Casona Plaza Hotel Ecolodge Colca
Avenida Collahua S/N, Yanque

Reviews

8.4

Very good

Rating 10 - Excellent. 13 out of 23 reviews" "
Rating 8 - Good. 5 out of 23 reviews" "
Rating 6 - Okay. 1 out of 23 reviews" "
Rating 4 - Poor. 3 out of 23 reviews" "
Rating 2 - Terrible. 1 out of 23 reviews" "

8.4/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

8.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Sergei, Mount Kisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for visiting Colca canyon.
Stayed 2 nights in Aug 2022

2/10 Terrible

Assim

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad hotel and an responsive hotel
We arrived to the hotel 10pm but it was closed and no one in the recieption and no one answered our calls which lead us to reserve and stay in different hotel. very bad experiance
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Great location, great setup starting to run down. Poor staff.
Stayed 2 nights in Oct 2019

10/10 Excellent

Philippe, Vancouver, BC, Canada.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice peaceful lodge in a very quiet town (compared to Chivay). Very friendly and helpful staff. Room was large and clean, and offered a heater (quite appreciable). Washroom was large and clean too, a bit cold in the morning, but offered hot water (cooler in the morning though) and a hair dryer. Excellent restaurant and service, and we also enjoyed the pool table there. Possibly lacking TV in the rooms, but that's not what you come to Cañon de Colca for usually... We'd visit again with no hesitation.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big clean and confy rooms,
Stayed 2 nights in Jul 2018

10/10 Excellent

Silvia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable
Económico, confortable, cerca al pueblo
Stayed 1 night in Sep 2022

10/10 Excellent

Judith Pacheco

Stayed 1 night in Jul 2021

4/10 Poor

MARIA MERCEDES

Liked: Room comfort
Disliked: Cleanliness, staff & service
Gran decepción
La infraestructura es buena, es bastante confortable. Lo que desmerece bastante es la mala atención. Tiene poco personal y por ende disminuye la buena atención. Pasamos una noche y encontramos una araña de regular tamaño en la almohada. Fuimos a cenar al restaurante y nos dijeron que iba a demorar 40 min. porque tenían un grupo grande que atender, al final demoró más de una hora y para colmo terminamos con ardor en los ojos debido al humo de la chimenea que habían encendido innecesariamente. Cuando pedimos que apaguen la chimenea nos dijeron que por orden de la administradora, la Srta. Connie, no se podía apagar. Al hacer el check out, manifestamos toda nuestra incomodidad y la recepcionista/administradora Connie nunca manifestó siquiera una disculpa, fue totalmente indiferente a nuestra incomodidad. Esa actitud fue lo peor del lugar. No recomiendo el lugar, pues de nada sirve tanta infraestructura sin buen personal.
Stayed 1 night in Sep 2019

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Opinión del Hotel
Una muy buena opción.. Amplio cómodo y céntrico. Muy recomendable.
Stayed 1 night in Aug 2019

4/10 Poor

Carla

Travelled with family and small children
Disliked: Amenities
Lo bueno: Buena habitación, abrigo adecuado, calefacción buena, atención de 1 mozo buena (Nacionalidad Venezolana) Lo malo: Cuando llegamos al hotel no había nadie en recepción, esperamos 20 minutos para que alguien nos abra No tuvimos agua caliente en la habitacion Los platos a la carta muy básicos y porciones pequeñisimas Entrega del pedido a la mesa deficiente, demoraron demasiado para servirnos
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar ideal para ir a pasar unos días desconectado de la ciudad, el trato del personal bueno, las habitaciones muy bien, excepto el restaurante, no está mal, pero puede mejorar!
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena atención, todo el personal muy amable
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las camas muy comodas yel baño y agua caliente a presión muy bueno.
Stayed 2 nights in May 2019

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. One tip: Let the fireplace burn in the lobby. It will attract people cause of the cold.
Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities
La première chambre offerte était sombre, les tapis vieux, sales et usés, les meubles, pires encore, donc la chambre était repoussante. Sommes retournés à la réception et avons demandé une meilleure chambre. Heureusement, une chambre dans un état un peu meilleur était disponible... Nous avions des réservations pour 2 nuits mais avons décidé de quitter après la première nuit... Vraiment nous ne recommandons pas cet hôtel, à moins que votre budget soit inférieur à 50$... Ça ne vaut pas plus.
Stayed 2 nights in Apr 2019

10/10 Excellent

U, München

Liked: Cleanliness, property conditions & facilities, room comfort
Hübsch gestaltete Anlage , Personal sehr freundlich
Stayed 1 night in Nov 2018

10/10 Excellent

Kapy, Yanque

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cama muy cómoda, agua caliente buena, habitación muy grande con dos camas dobles, sólo usamos una de ellas, calefacción individual y buen desayuno. Todo ello con un personal muy agradable y cordial, cabe destacar Gustavo por sus explicaciones y atención. Agradecimientos.
Stayed 1 night in Nov 2018

10/10 Excellent

Milagros, Perú

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonito el lugar, ideal para un descanso, el único inconveniente es que no todas las habitaciones tienen tv.
Stayed 2 nights in Oct 2018

10/10 Excellent

Aparecido Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom hotel recomendo
Bom Hotel, Caso na Plaza de Colca. Café bom, mas , pode melhorar, restaurante bom, mas pode melhorar , quarto limpo, Wifi, estacionamento
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
El hotel es grande cómodo y bonito pero me falta más personal, no tienen una carta muy variada de alimentos y se demoraron más de 40 min en traer los platos de la cena.
Stayed 1 night in Sep 2018

8/10 Good

François

Personnel très aidants
Hôtel très bien personnel sympathique et toujours prêt à aider et à renseigner point négatif Yanque pas grand chose et le restaurant de l’hotel manque de choix
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2018

8/10 Good

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Il complesso è carino, la stanza molto ampia e i letti enormi. Acqua calda OK, riscaldamento con stufetta (nella mia stanza duubzunave benissimo, mentre in quella dei miei amici ha necessitato di un intervento tecnico), colazione soddisfacente. Nel complesso una buona scelta per una sola notte. Anche perché il prezzo della camera è concorrenziale rispetto a quel che offrono le altre strutture. Lo raccomando.
Stayed 1 night in Aug 2018