Tou'Ngou Hotel is the epicenter of excitement, with a nightclub to dance the night away and a terrace for sunset views. With free airport pick-up, shopping on site, dry cleaning services, 24-hour front desk assistance and in-room WiFi - guests can focus on enjoying their stay.
A nightclub, free airport pick-up and a terrace are just a few of the amenities provided at Tou'Ngou Hotel. At the two on-site restaurants, enjoy breakfast, lunch, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as shopping on-site and dry cleaning/laundry services.
You'll also enjoy perks such as:
Free self-parking, valet parking and extended parking
Buffet breakfast (surcharge), a local area shuttle and coffee/tea in reception
A front desk safe, a gift shop and a 24-hour front desk
Room features
All 58 individually furnished rooms have perks such as 24-hour room service and laptop-friendly workspaces, in addition to amenities such as late-night room service and free WiFi.
Extra conveniences in all rooms include:
Bathrooms with baths or showers and toothbrushes and toothpaste
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
24-hour free airport pick-up shuttle on request
Area shuttle (surcharge)
Shopping centre shuttle (surcharge)
Free extended parking on site
Free secured valet parking on site
Limited on-site valet and self parking
Food and drink
Daily buffet breakfast available 6 AM to 9:30 AM for a fee: USD 11 for adults and USD 5 for children
2 restaurants
A bar/lounge
Coffee and tea in common areas
Snack bar/deli
Things to do
Nightclub
Shopping
TV in common areas
Family friendly
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Gift shop/newsstand
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Business services
Conference centre
Meeting room
Outdoors
Barbecue grill
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Well-lit path to entrance
More
3 buildings
3 floors
Built in 2010
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bathtub or shower
Private bathroom
Toothbrush and toothpaste
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
24-hour room service
More
Air conditioning (climate-controlled)
Desk
Individual furnishings
Iron/ironing board on request
Laptop workspace
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: USD 5.27 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately USD 11 for adults and USD 5 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Couples wishing to share a room must provide proof of marriage
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Frequently asked questions
Is Tou'Ngou Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Tou'Ngou Hotel?
Self-parking and valet parking are free at this property.
What time is check-in at Tou'Ngou Hotel?
Check-in start time: noon; check-in end time: anytime.
What time is check-out at Tou'Ngou Hotel?
Checkout is at noon.
Does Tou'Ngou Hotel provide a shuttle to the airport?
Yes, there's a free shuttle from the airport to the hotel that runs on request.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Tou'Ngou Hotel Reviews
6.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This place is NOT worth a dime of what you pay, rooms are not clean, bathrooms cracks, roaches and the services are the worst I have encountered in my entire travel history. After traveling all day and arrived the hotel at 1am in the morning, I requested for water to give to my 11months old baby at 1 am and the receptionist replied this is not a 5 star hotel, I had to go out of the hotel in the dark to buy water.
The following day, when we returned from our town visit, our rooms were not cleaned, we requested for towels to shower, the receptionist said they can not give us any towels, that they had none left. After I called Hotels.com customer service and they communicated with the hotel, towels were brought to our rooms.
Although the hotel has a nice location, I do not advice anyone to book this hotel, the cleaning is bad, the services are horrible. There is no supervisor in the building for complains.
It’s a good well priced hotel for YDE.
I’ve been staying here on and off for 7 years. Located centrally and easy to get around town . Hotel has private taxis if you need them too. Breakfast ok but even though I always book a double room for me and my daughter, the hotel always insist only one breakfast is included. Very strange by western standards . Overall very good.
I have booked this Hotel through ebookers. When I arrived, they found no reservation for me. They did not want to give me a room, unless I would pay again! I was tired after a long flight an wanted to go to sleep. After a long discussion with the manager, who told me that Tou'Ngou Hotel has no contract with ebookers and that they never got my payment through ebookers, I told him I will discuss this in the morning. Just let me go to sleep.
About an hour later - I was in bed - they called me and told me that they "found" the money! But it was not enough for this room. I have to change. I went to have a look at that other room - it was shocking!!! Half an hour later, they knocked on the door and asked me to fill in the hotel-form for the reception - which I had already done right at the start. What a mess!
I certainly would never go there again and would also not recommend that Hotel to anybody.
Etablissement situe non loin du centre ville, mais dans un quartier ou il y'a trop de bruits pratiquement tous les apres midi et se poursuivent en soiree jusqu'a 22 heures empechant la tranquilite des clients .
Extremely disappointing experience. The room was dirty and there were cockroaches in my room. Inspite of paying equivalent of of a Deluxe room I was given a small shabby room. The fault was equally from Hotels.com side also.
Vaibhav
Stayed 1 night in Oct 2017
Verified review
8/10 Good
Ian
2 Jul, 2017
Liked: Cleanliness, staff & service, room comfort
Value for money and secure.
I have stayed here over the last 6 years. It's location Suits me and my young daughter is always made welcome by staff.
I stayed at a more expensive and higher-rated Yaounde hotel than the Tou'Ngou, but the latter is a very good value that offers wonderful views from its rooftop dining space. The breakfast was also better at the Tou-Ngou; the rooms are clean and the A/C works fine. Also, the staff at the Tou'Ngou was a step up from its competitor.
Though I booked via expedia - twice the reception tried to make me pay again - this was really frustrating. The TV is foggy. the food is pricey, staff are lax, and internet is intermittent. The reception recommended to me a cab driver who charged me $40 stating that the hotel shuttle is not available - felt cheated.
Verified traveller
Verified review
6/10 Okay
NESET
25 Nov, 2016
Liked: Staff & service
location great, good money value
they do not have absolutely not, a working internet, so beware, also very noisy road but location is great.
they have clean water and clean room.. so enjoy