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"Beautiful golf course, nice clean pools and facilities, friendly staff. The downside is that much of the resort was not available to access so we missed out on that. "

"Very clean and friendly staff. Couldn’t do enough for us. Highly recommend ambassador. "

"The place is well-maintained, like new, from the lobby, the on-site restaurants, the guest rooms. The ambience is warm and elegant. The staff are likewise welcoming, respectful unfailingly helpful. Anything you might want in a five star resort. Shangri-la is the only place I will stay"

"What stood out the most was Mark the singer/entertainment gentleman. He was so kind and hospitable! His voice is absolutely incredible and he made our stay extra special. Always a nice word when we ran into him and he always asked what we wanted to hear when he was singing. Can’t say enough about him! "

"Staff and cleanliness of the room and the resort Breakfast was a bit poor some improvement woul give it a rate of 10/5"

"Our room was clean and tidy..Staff are great. Thanks"

"My stay wasn't the best. The service was good, although the amenities were subpar. But there was free breakfast included with the stay and it was good. "