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Reviews of Knights Inn Yemassee

1.5 out of 5
Knights Inn Yemassee
420 Campground Rd, Yemassee, SC

Reviews

5.2
Rating 10 - Excellent. 23 out of 230 reviews" "
Rating 8 - Good. 38 out of 230 reviews" "
Rating 6 - Okay. 58 out of 230 reviews" "
Rating 4 - Poor. 39 out of 230 reviews" "
Rating 2 - Terrible. 72 out of 230 reviews" "

5.0/10

Cleanliness

6.6/10

Staff & service

4.4/10

Amenities

4.6/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

keidra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
was nasty bugs fruit flies housekepping was horrible
Stayed 1 night in May 2024
Response from Manager on 9 May,2024
Thank you.

6/10 Okay

Mark

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The place is a bit of a dump. They are obviously investing the bare minimum in keeping it up. The TV remote only half worked. The minifridge was totally iced up. I could only get a couple of lights to work. To be fair, the staff were nice. The room was clean enough and it was a decent place to stay. I got a $60 rate, including all the taxes and fees from Expedia at 2:00AM, so I got what I paid for and I'd stay there again if I just needed a place to sleep.
Stayed 1 night in Apr 2024
Response from Manager on 22 Apr,2024
Thank you.

6/10 Okay

Henry

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Had to change rooms because water from shower ran all over b athroom floor. TV didn't work.
Stayed 7 nights in Apr 2024
Response from Manager on 15 Apr,2024
Thank you.

2/10 Terrible

Benjamin

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just all around horrible.
Stayed 4 nights in Apr 2024
Response from Manager on 15 Apr,2024
Thank you

8/10 Good

Eaton

Liked: Staff & service, property conditions & facilities
Na.i just needed a place to rest. I was comfortable
Stayed 1 night in Mar 2024
Response from Manager on 31 Mar,2024
Thank you.

8/10 Good

kathleen, St. Augustine

Liked: Cleanliness, staff & service
What accommodating and pleasant desk clerk. So very helpful, need more of these type of folks. Grateful to have his knowledge and assistance.
Stayed 1 night in Mar 2024
Response from Manager on 28 Mar,2024
Thank you!

10/10 Excellent

Joaquim

Business traveller
Liked: Cleanliness, staff & service
This is a great value for the money. It is a very old motel but convenient, smelled clean and it was very quiet. You can’t beat it for a one nights stay.
Stayed 1 night in Mar 2024
Response from Manager on 16 Mar,2024
Thank you.

2/10 Terrible

Ciara

Stayed 1 night in Mar 2024
Response from Manager on 25 Mar,2024
Thank you.

6/10 Okay

Brittni

Business traveller
Disliked: Amenities
Room was very well bleached that the floor felt slippery the entire night. Fridge was not cleaned, someone’s frozen milk was left behind.
Stayed 1 night in Feb 2024
Response from Manager on 14 Feb,2024
Thank you.

2/10 Terrible

Gloria

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived, a Sheriff was circling the parking lot and misled us of our safety. Gentleman at the desk was fine, though upon entering our second-floor room with our small dog, we felt like we were going to fall through the plywood flooring outside the room. Our dog immediately brought us a small baggie of a white substance she grabbed from the bathroom (where the faucet constantly dripped), and the bed sheets had droplets of blood. The room reeked of an unfamiliar odor, maybe an overbearing amount of mold or dust. Old food under the bed.
Stayed 1 night in Feb 2024
Response from Guest Relations on 13 Feb,2024
Dear Gloria,Thank you so much for the feedback. We're sorry to hear that you didn't have a good time with us overall. Please accept our apologies for any upkeep or cleanliness concerns during your visit. We will be sure to discuss all of your comments with our housekeeping team and make improvements where necessary. In addition, please know that we do not condone any illicit activities on our property, and we encourage our guests to reach out to our front desk team should they have any concerns relating to this matter. We hope you will consider coming back to join us again soon; we know that we can impress you.

10/10 Excellent

Carlos

Stayed 1 night in Feb 2024
Response from Manager on 21 Mar,2024
Thank you.

4/10 Poor

Susan

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nasty and dirty
Stayed 1 night in Jan 2024
Response from Manager on 2 Feb,2024
Thank you.

10/10 Excellent

Augustino

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bang for the buck!
Amazing value for the price, clean, fresh and comfortable! Conveniently licated right next to the interstate and restaurants!
Stayed 1 night in Jan 2024
Response from Manager on 31 Jan,2024
Thank you.

2/10 Terrible

Jean

Disliked: Amenities
Dumpy run down dirty
Stayed 1 night in Jan 2024
Response from Guest Relations on 13 Jan,2024
Dear Jean,Thank you for taking the time to share your thoughts with us. We are disappointed that we were unable to show you the high standards that we strive to provide for our guests. Your feedback is important to us, and we will be sure to share your comments with our team for improvement. Please visit us again in the future for a much better experience.

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on 31 Jan,2024
Thank you.

4/10 Poor

Julia

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stay somewhere else
Stayed 1 night in Dec 2023
Response from Manager on 31 Jan,2024
Thank you

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on 31 Jan,2024
Thank you.

2/10 Terrible

claudia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed, dirty bad smell.
Stayed 1 night in Nov 2023
Response from Manager on 28 Nov,2023
Thank you.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roaches bed bugs and flies.
Stayed 1 night in Nov 2023
Response from Manager on 16 Nov,2023
Thank you.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on 14 Nov,2023
Thank you!

2/10 Terrible

Jared

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Was not clean. Bugs on the ground in the rooms
Stayed 1 night in Nov 2023
Response from Manager on 12 Nov,2023
Thank you.

8/10 Good

Rodric

Travelled with pets
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There were many areas where the room was deficient - no towel bars, nowhere to hang clothing, no internet connection, but it was a very good value as a place to stay while I was visiting the area. I wasn’t expecting a resort, but I really liked the manager. He was very friendly, courteous, and helpful!
Stayed 4 nights in Oct 2023
Response from MANAGER on 31 Oct,2023
THANKYOU

6/10 Okay

Nash

Business traveller
Disliked: Room comfort
Stayed 5 nights in Oct 2023
Response from MANAGER on 23 Oct,2023
THANKYOU

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Oct 2023
Response from MANAGER on 23 Oct,2023
THANKYOU

6/10 Okay

Felicia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Oct 2023
Response from MANAGER on 18 Oct,2023
THANKYOU

2/10 Terrible

Justin

Travelled with family, Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is disgusting! It’s full of bugs! The pictures make it look nice when it is a run down crack hotel! Floors are falling apart so are the walls people steal from your car! I lasted 10 mins and went somewhere else! Do not stay here!
Stayed 5 nights in Oct 2023
Response from MANAGER on 9 Oct,2023
THANKYOU

4/10 Poor

Luis, Danbury

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Facilities poorly maintained. Shower faucet was leaking. Shower it shelf had screws coming out of the walls. Toilet was loose. Found a big roach on the Bathroom. People were friendly but will definitely not stay there again.
Stayed 2 nights in Oct 2023
Response from MANAGER on 6 Oct,2023
THANK YOU

8/10 Good

glasspole

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and relaxing
Stayed 2 nights in Sep 2023
Response from Manager on 19 Sept,2023
Thank you so much.

2/10 Terrible

Quarticia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on 11 Sept,2023
Thank you.

2/10 Terrible

Daira

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel smelled so bad the bedsheets the carpet.
Stayed 2 nights in Sep 2023
Response from MANAGER on 8 Sept,2023
THANKYOU

8/10 Good

Quarticia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Crawling
Stayed 1 night in Sep 2023
Response from Manager on 8 Sept,2023
Thank you.

2/10 Terrible

Jacob

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This place was disgusting. Room wasn’t cleaned, water leak in floor. Found used condom wrapper in floor next to bed. Mouse feces was found on towel. AC didn’t work and room was hot and smelled of mold. Wouldn’t let my dog sleep here.
Stayed 1 night in Jun 2023
Response from Guest Relations on 6 Jul,2023
Dear Jacob,Thank you for taking the time to share your thoughts. We are very shocked to read your review. We maintain high standards, and this is not indicative of them. It is disheartening to know that we could not meet your expectations, and we will be sure to share your feedback with our team for improvement. We appreciate you choosing to stay with us.

2/10 Terrible

Allan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
This property is not clean or maintained. It is extremely run down and dirty. Front desk staff sleeping in a chair in lobby corner. Will never stay here again.
Stayed 1 night in Jun 2023
Response from Guest Relations on 12 Jun,2023
Dear Allan,Thank you for reaching out, though we regret that you didn't have the comfortable visit we are known for. Please know that we genuinely appreciate you for letting us know what was not to your satisfaction during your stay, as this will allow our dedicated team to make the appropriate changes and improvements. We wish you well and hope you'll consider giving us another try someday.

10/10 Excellent

autumnrose

Stayed 1 night in May 2023
Response from MANAGER on 14 Jun,2023
THANK YOU

10/10 Excellent

Maurice A

Stayed 1 night in May 2023
Response from MANAGER on 14 Jun,2023
THANK YOU

4/10 Poor

Patricia

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
When you first get in there to check and it's o k but it smells like mole. Then when you get into the rooms it's Smell and it's not presentable to sleep in there. But we Stay because we Pay don't lie if we knew that the rooms look at and smell like that. We should've went somewhere else.
Stayed 1 night in May 2023
Response from Manager on 20 May,2023
Thank you for your response

4/10 Poor

Angelique

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There was no cable in my room and the ac barely worked. It was extremely humid in the room as well
Stayed 1 night in Apr 2023
Response from MANAGER on 4 May,2023
SORRY THANKYOU

2/10 Terrible

Gloria

Travelled with pets, Travelled with group
Disliked: Staff & service, property conditions & facilities
It was the worst motel I've ever experienced. I was too exhausted to find another place. You most certainly should not have it on your site. I've been traveling back and forth to Florida and back to Maine as a snowbird for ten years and have never experienced this kind of filth.
Stayed 1 night in Apr 2023
Response from PATEL on 28 Apr,2023
THANK YOU

2/10 Terrible

Carie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Strong smell of stall smoke in a nonsmoking room. All furniture was unkept and dirty. Chair had a strong smell of old urine. I have stayed in a lot of hotels. This is the worst I have ever stayed at. We left after 30 minutes and did not stay the night. My husband got itchy in the short time we were there. Now I’m a better hotel. He immediately took a shower.
Stayed 1 night in Apr 2023
Response from MANAGER on 23 Apr,2023
THANKYOU

10/10 Excellent

Alberto

Is ok for the price
Stayed 1 night in Apr 2023
Response from ROBERT on 15 Apr,2023
THANKYOU

6/10 Okay

Susannah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2023
Response from MANAGER on 1 Apr,2023
THANK YOU

2/10 Terrible

Elizabeth

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirtiest motel I’ve ever seen. There was about 30 flies in the room we were put in when we got there and mold in the shower. Pay the extra $30 to stay somewhere livable where you can at least shower.
Stayed 1 night in Mar 2023
Response from Guest Relations on 17 Mar,2023
Dear Elizabeth,Property cleanliness is crucial to our team, and it is upsetting to learn of the state of the accommodations you received. There is no excuse, and we will make sure that housekeeping uses your feedback to take action and improve their diligence. We can't change the past, but we want nothing more than another chance to improve your perceptions of us in the future.

2/10 Terrible

Thomas

Stayed 1 night in Mar 2023
Response from MANAGER on 18 Mar,2023
THANKYOU

6/10 Okay

Annette

Travelled with family
Liked: Staff & service
Disliked: Amenities
Gentleman at front desk was soooo friendly, as far as the motel goes, you get what you pay for, lol
Stayed 1 night in Mar 2023
Response from MANAGER on 18 Mar,2023
THANK YOU

8/10 Good

Edward, Charleston

Travelled with group
Liked: Staff & service
Met the need for the night!
Stayed 1 night in Mar 2023
Response from Manager on 8 Mar,2023
Thank you.

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Um, elsewhere next time
Very rundown property. They do have an outdoor pool but I think it is a garden now. I think it is being used as long term rental units for the sort of people who use such things. Sheriff Deputy sitting outside of only entrance to property, I'd imagine to monitor for drug trafficking and prostitution. Rooms were clean enough I suppose to sleep on top of the bed while still clothed after removing the pillows. TV and remote did work.
Stayed 1 night in Mar 2023
Response from Manager on 8 Mar,2023
Thank you.

2/10 Terrible

Manny

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Guy at the counter was really nice , i wish he found a better job in a nice hotel...
Response from MANAGER on 1 Jan,2023
THANK YOU

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible mildew smell- dirty- terrible condition
Stayed 1 night in Oct 2022
Response from General Manager on 23 Oct,2022
While this is not a typical occurrence for our guests, your comments are important as we work to improve our guests' experience. Please accept our apologies for the odor you experienced, and we will have our housekeeping team look into this promptly. Additionally, we are always on hand to help correct anything less than perfect. Thank you, and we wish you safe travels on the road ahead.

10/10 Excellent

William

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner is always friendly and helpful. I stay here at least once a month.
Stayed 2 nights in Sep 2022
Response from Manager on 2 Oct,2022
Thank you.

6/10 Okay

Vanessa

Travelled with family
Didn’t like the refridge
Stayed 2 nights in Sep 2022
Response from Manager on 10 Sept,2022
Thank you.