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Reviews of The Keep

3.5 out of 5
The Keep
8 South Street, Yeovil, England

Reviews

9.4

Exceptional

Rating 10 - Excellent. 127 out of 182 reviews" "
Rating 8 - Good. 43 out of 182 reviews" "
Rating 6 - Okay. 8 out of 182 reviews" "
Rating 4 - Poor. 3 out of 182 reviews" "
Rating 2 - Terrible. 1 out of 182 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

margaret

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loraine was very helpful and friendly and the bed was very comfortable
Stayed 1 night in Apr 2024

6/10 Okay

Rosemarie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location poor and not the best area for a single female. Should have researched location better. Clean room. But very tired decor.
Stayed 2 nights in Apr 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was simple and speedy. Our room was impeccable, comfortable and peaceful. A quite delightful hotel.
Stayed 2 nights in Apr 2024

10/10 Excellent

Penelope

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, beautifully appointed set of rooms we staed with others so saw 3 rooms all lovely. Staff great central position easyto find..a real pleasure to stay...hope to go back
Stayed 2 nights in Apr 2024

10/10 Excellent

Trevor

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Fabulous room. Very spacious and comfortable. Surprisingly quiet for a room on Main Street for a Friday night.
Stayed 1 night in Apr 2024

8/10 Good

Kifayat

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast
Stayed 1 night in Mar 2024

10/10 Excellent

Kevin

Stayed 1 night in Feb 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect stay
I can't fault this hotel room, so relaxing great set up, nice and clean and very warm when it was -4 outside. plenty of parking, next to town centre, easy to find.
Stayed 1 night in Jan 2024

10/10 Excellent

Jacky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the room . Will definitely book Again
Stayed 1 night in Dec 2023

8/10 Good

Andrew

10/10 Excellent

alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Panicos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious, clean and comfortable but was overlooking a through road in the town centre and there was traffic noise very early in the morning. Everything else was fine.
Stayed 2 nights in Nov 2023

8/10 Good

Brenda

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Property was clean .spotless
Stayed 1 night in Nov 2023

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and well equipped place to sleep and work. Highly recommended.
Stayed 3 nights in Nov 2023

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Excellent as usual.
Stayed 1 night in Nov 2023

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Great hotel. Room was excellent, comfortable and clean. Very spacious and modern. There were no staff so it was self check in and out but this was easy to do. Great location in the center of town.
Stayed 1 night in Nov 2023

10/10 Excellent

Denise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and location is superb. Ideal for the places we wanted to visit We used the hotel restaurant round the corner for our meals in the evening and felt very safe. I would recommend this hotel all day long Denise and Anna from Surrey
Stayed 2 nights in Nov 2023

10/10 Excellent

Oliver

Stayed 1 night in Oct 2023

10/10 Excellent

Ron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay and very friendly.
Stayed 1 night in Oct 2023

8/10 Good

Malachi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay in Yeovil
We spent 1 night at The Keep. Staff really helpful and pleasant. The location is in the centre close to shops and restaurants. This hotel is nice with a well equipped room (fridge, microwave, tea, coffee, plates & cutlery) but personally i wouldnt call it boutique. The carpark is very small and this results in parking across the road in a public carpark which is chargeable. The breakfast is good, a buffet of pastries, cereals & fruits. The english breakfast isnt served individually only eggs and everything else is precooked and left in a heated dome. Not sure why the breakfast isnt prepared on ordering as this is fresher and saves on waste. The rooms face onto the road and the windows are not double glazed so the noise from.traffic and passers by is a bit too noisy late at night. Overall a pleasant stay in Yeovil.
Stayed 1 night in Oct 2023

10/10 Excellent

Nigel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent en-suite room with plenty of space. Large sofa, fridge, micro-wave. Crockery and cutlery for eating in if required. Very close to centre of town yet quiet location. Recommended.
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I’d stay here again without question. It’s very quiet, well-kept and the rooms are a good size to allow you to not live out of a suitcase
Stayed 1 night in Sep 2023

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the room and the space we were given. The self check-in and check-out were quick and easy, breakfast range was great! Would defiantly stay again!
Stayed 1 night in Sep 2023

10/10 Excellent

Andrew

Stayed 1 night in Sep 2023

10/10 Excellent

Steve

Stayed 1 night in Sep 2023

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Ryan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was cold because the windows wouldn’t shut right. The radiator didn’t work. The bed was rock hard, but The staff went above and beyond for my dietary need at breakfast time
Stayed 1 night in Aug 2023

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Keep is modern, clean, convenient and well equipped bed and breakfast hotel that I would have no hesitation in recommending to anyone wishing to stay in Yeovil. The breakfast (which was included in our room rate) was excellent, with a wide choice including juices, cereals, continental, or individually cooked full English. It is slightly disconcerting arriving at the hotel where the reception is mostly unstaffed, but the arrangements the hotel have in place for self check in worked perfectly. My wife and I thoroughly enjoyed our stay at The Keep (4 nights) and we will definitely return in the future.
Stayed 4 nights in Aug 2023

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from start to finish. Communications clear and concise. Room large and spotlessly clean. Great nights sleep die to comfy bed! Breakfast served with a smile and very tasty full English. Highly recommend
Stayed 1 night in Sep 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 1 night in Aug 2023

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Darran

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Jaroslav

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, nice,good service
Stayed 1 night in Aug 2023

10/10 Excellent

Grayson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

6/10 Okay

Wing Yu

Travelled with family
Limited car park
Stayed 1 night in Aug 2023

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
All excellent, lovely breakfast, friendly staff,big clean bedroom. No complaints, really good stay.
Stayed 1 night in Jul 2023

10/10 Excellent

David

Stayed 2 nights in Jul 2023

8/10 Good

Katy

Business traveller
Liked: Staff & service, property conditions & facilities
Fantastic facilities and good sized room. Has a kitchen sink, microwave if you need it and utensils. Lots of choices for breakfast and really good quality food. Biscuits by the tea was a nice touch. They have an electric fan in the cupboard to cool the room down on those hot nights. Came here for work and the desk was very convenient. It flipped open as a dressing table and closed as a normal working desk.
Stayed 1 night in Jun 2023

10/10 Excellent

Keis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good.
Stayed 1 night in Jun 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasantly surprised by this place - what a wonderful apartment to come into. Very spacious and comfortable with well appointed bathroom and kitchen. Very modern and chic designs and decor throughout. Felt right at home. Shame it was only for one night!
Stayed 2 nights in Jan 2023

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

A.J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great find!
Lovely room and bathroom, great breakfast with really friendly staff.
Stayed 2 nights in Apr 2023

10/10 Excellent

William, Romsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, spacious and clean room. No reception but key code entry system worked fine. Excellent breakfast served by friendly staff. Yeovil is a bit run down, but it is a good base for exploring the area.
Stayed 4 nights in Apr 2023

8/10 Good

Hayley

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in the Amex room.. Fantastic little room with mini kitchenette. Ideal for anyone staying a few nights. Very clean and well presented. Only 1 problem. The bed was painfully uncomfortable. Mattress was so hard and pillows flat and bumpy. Worse night sleep for a while. Its such a shame because the place is absolutely lovely.
Stayed 1 night in Apr 2023

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room condition is very good shape. Walkable to every shops and restaurants.
Stayed 1 night in Apr 2023

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend strongly
Exceptionally clean. Very comfortable. I stayed ib annex buildings at back. Very quiet. Great value. Would certainly book here again
Stayed 1 night in Apr 2023