Does Best Western Kilima Hotel have a pool?

Yes, this property has an indoor pool.

Is Best Western Kilima Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Kilima Hotel?

Self-parking is available for GBP 10.00 per day. Limited spots are available.

What time is check-in at Best Western Kilima Hotel?

Check-in start time: 4:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

Where is Best Western Kilima Hotel located?

Located in Holgate, this hotel is within 1 mile (2 km) of West Bank Park, York Racecourse and Shambles. Bar Convent Museum and Micklegate Bar are also within 15 minutes. York (QQY-York Train Station) is 13 minutes by foot and York Station is 14 minutes.

Best Western Kilima Hotel Reviews, Deals & Photos 2025

About the area

Located in Holgate, a neighbourhood in York, Best Western Kilima Hotel is near a train station. Shambles and York Minster are notable landmarks, and if an activity is on the agenda, check out York Racecourse. Looking to enjoy an event or a game while in town? See what's happening at York Barbican or LNER Community Stadium. Spend some time exploring the area's activities, including golfing.

Visit our York travel guide

10/10 Excellent

Duncan

29 Aug, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff already nice

Stayed 4 nights in Aug 2025

10/10 Excellent

Jon

18 May, 2025

Liked: Cleanliness, staff & service, room comfort

Nice Place To Stay In York

It was a nice place and the people who worked there were extremely friendly! Great full English breakfast!

Stayed 1 night in May 2025

10/10 Excellent

Mike

29 Jun, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent, relaxing stay.

Although you do have to spend £10 for car parking, you do get breakfast, a swimming pool and steam room, thrown in. Creaky floors, but room very comfortable and staff were friendly and helpful. Would stay here again, which is always the best recommendation.

Stayed 1 night in Jun 2025

8/10 Good

Michael

3 May, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Pleasant stay, short walk into the city…but regular buses to the centre available. Comfortable traditional hotel, friendly staff. Good sized rooms.

Stayed 3 nights in Apr 2025

10/10 Excellent

Fiona

4 Jun, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel just a little updating of curtains to match wallpaper woukd make a difference Fabulous pool

Stayed 3 nights in Jun 2025

10/10 Excellent

Michael

12 Apr, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All i can say is i can't fault a thing very nice people helpful and go out ouf there way to help you i will definitely stay here again every time i visit york

Stayed 4 nights in Apr 2025

10/10 Excellent

Mary

19 Jul, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, fabulous breakfast and friendly staff.

Stayed 3 nights in Jul 2022

8/10 Good

Raymond

17 Jul, 2025

Liked: Cleanliness, staff & service

The hotel was within walking distance to the city centre. Good facilities including a swimming pool. On arrival the receptionist was very welcoming and helpful. The room was spacious and was adequately furnished. The bathroom was a little tired but it was clean enough. For the price point I couldn't really fault the hotel. I'd return to the hotel on my next visit to York and hope that I could book a room in the new extension.

Stayed 1 night in Jul 2025

8/10 Good

John

8 Feb, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely, pleasant staff , lovely breakfast

Stayed 2 nights in Jan 2023

10/10 Excellent

Kathryn

14 Feb, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel with pool

Lovely hotel friendly helpful staff.

Stayed 1 night in Feb 2024

6/10 Okay

David

27 Jun, 2025

Liked: Cleanliness, staff & service

Disliked: Room comfort

Nic

Service was good, the lady waiting at breakfast was very attentive and the food was lovely. The welcome was also good. `the wifi worked very well. The room was ok, needing refreshed. However, the bathroom was disappointing, and the shower location is no good, especially for someone tall.

Stayed 3 nights in Jun 2025

10/10 Excellent

Julie

17 Sept, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel very friendly staff and very clean had great facilities will stay again

Stayed 2 nights in Sep 2022

10/10 Excellent

PETER

18 May, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Close to racecourse, reasonably priced.

Stayed 1 night in May 2024

10/10 Excellent

Douglas

8 Jul, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely staff, very helpful in their recommendations

Stayed 5 nights in Jul 2023

8/10 Good

Tony

1 Nov, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff were fabulous, friendly and extremly helpful. Part of the hotel needs an upgrade or refresh but otherwise very convenient.

Stayed 5 nights in Oct 2024

8/10 Good

Verified traveller

4 Sept, 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely place to stay.

Really enjoyed my brief stay. Hotel has charm and character. Staff were brilliant: friendly, helpful, and made me feel very welcome. Room was well-equipped and clean. Hotel was quiet at night. Situated in comvenient location for railway station and city centre.

Stayed 1 night in Sep 2024

10/10 Excellent

L

20 Feb, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value and close to train station. Bonus of a swimming pool.

Stayed 2 nights in Feb 2023

8/10 Good

Sarah

4 Dec, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warm welcome

Staff very helpful and friendly- breakfast was great too. The hotel is welcoming and warm, decor is a little tired, but the rooms have character 😊

Stayed 2 nights in Dec 2023

8/10 Good

Heather

12 Jan, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I enjoyed the stay, particularly use of a drcent sized pool and a steam room. Cooked breakfast was excellent. Staff were warm and welcoming. The hotel itself is a little dated and could do with a sympathetic makeover of the decor. It is located about 25 - 30 minutes walk to the city centre, but there is a bus service from just opposite.

Stayed 2 nights in Jan 2025

10/10 Excellent

Ilian

5 Nov, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Perfect service, lady on the check in was lovely, polite with good manners . Explain me everything, show me the room.

Stayed 1 night in Nov 2023

10/10 Excellent

Kim

1 Aug, 2023

Liked: Cleanliness, amenities, property conditions & facilities

Everything very good but shame says restaurant should be called BB we like to havd evening meal there breakfast was very good

Stayed 1 night in Jul 2023

4/10 Poor

Paul

22 Aug, 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Staff very friendly,hotel in dire need of refurbishment, car park like a building site.They do have a nice swimming pool but one wall needed re plastering.

Stayed 1 night in Aug 2024

6/10 Okay

Dean

26 Apr, 2025

Liked: Staff & service

It was fine. Don’t expect anything too fancy, but the price is reflective of the quality of the property. They need to be fairer with their check-in deadline of 10pm. I arrived 15 minutes before this and the front desk staff member said she was about to lock up!

Stayed 1 night in Apr 2025

8/10 Good

Michael

18 Oct, 2023

Liked: Cleanliness, staff & service, amenities

Comfortable large room , room cleaned and tidied every day to high standard. Bit of a walk into the town centre….but bus stop just outside the hotel with regular service every 10 minutes or so

Stayed 3 nights in Oct 2023

8/10 Good

Juliana

1 Aug, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value accommodation with a swimming pool

About 18 minutes walk from central York. Very helpful receptionist. Loved the swimming pool, having it all for myself.

Stayed 2 nights in Jul 2022

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Best Western Kilima Hotel Reviews

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Very good

8.8/10

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