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Reviews of Home2 Suites by Hilton York

3 out of 5
Home2 Suites by Hilton York
212 Pauline Drive, York, PA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 294 out of 398 reviews" "
Rating 8 - Good. 69 out of 398 reviews" "
Rating 6 - Okay. 20 out of 398 reviews" "
Rating 4 - Poor. 10 out of 398 reviews" "
Rating 2 - Terrible. 5 out of 398 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

6/10 Okay

Stephanie

Travelled with partner
Liked: Staff & service, amenities
Staff was excellent. Property care and area was not.
Stayed 2 nights in May 2024

10/10 Excellent

Aynagozel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in May 2024

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Burton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff member provided great customer service. Very pleasant, offered to sign us up for Hilton rewards, recommended a great place to eat. Laura is a credit to Hilton.
Stayed 1 night in Apr 2024

10/10 Excellent

Ayesha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved it,
Stayed 2 nights in Apr 2024

10/10 Excellent

Sheila

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. The pool area was clean and fun for the family. Staff were friendly and helpful. 10/10
Stayed 1 night in Apr 2024

10/10 Excellent

Mary

Stayed 2 nights in Apr 2024

10/10 Excellent

Carlos aleman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

Susan

Stayed 1 night in Mar 2024

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff and ample parking. Close to shopping and restaurants
Stayed 1 night in Mar 2024
Response from Marci Paniagua - General Manager on 5 Apr,2024
Thank you!

8/10 Good

May

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very nice. Full size refrigerator and large microwave. I chose this property for the 1 bedroom suite. The ac/heater unit in room was a bit loud. I heard it each time it came on as i slept. I didn't like the complimentary breakfast. Pre-made breakfast sandwiches didn't look appetizing. Oatmeal was just oats sitting in water, maybe they forgot to cook it this morning? There were 2 waffle makers which is nice. We prefer hotel breakfast with items cooked on premise then put into warmers. But there is a Panera only 3 minutes away so we got breakfast there. I would definitely stay here again if other properties didn't have bedroom suite available. Oh! If you like bringing your dog on trips, this property is dog friendly! Seeing dogs made me smile!
Stayed 1 night in Feb 2024
Response from Marci Paniagua - General Manager on 5 Apr,2024
Thank you for sharing this feedback! We will share this with our staff and make the appropriate changes to ensure your next time back will be even better!

10/10 Excellent

EDWARD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Marci Paniagua - General Manager on 5 Apr,2024
Thank you for this great rating!

10/10 Excellent

NANCY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
We had a great stay at Home2Suites! Clean, nice staff and good breakfast!
Stayed 2 nights in Jan 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendliest hotel by far. Every staff member I encountered greeted me.
Stayed 2 nights in Dec 2023

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
It was a great hotel. Really enjoyed staying there.
Stayed 6 nights in Dec 2023

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
My wife and daughter stayed here during my daughters recent surgery at a local medical facility. The entire staff of the hotel (from the front desk to housekeeping and everyone in-between) were some of the best ever! Professional, proactive, and kind. 5 stars is not enough! Would highly recommend this place to others and would stay here again if we are ever back in the area.
Stayed 3 nights in Dec 2023

4/10 Poor

Clarissa

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Brittany

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 2 nights in Sep 2023

10/10 Excellent

Linda

Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
We had a good stay for the one night we were at the Home2 Suites York, PA.
Stayed 1 night in Sep 2023

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Wonderful staff! Everyone so helpful and friendly. Room is very large but could use some renovation but otherwise clean. Floors in bathroom and shower could be scrubbed better. I enjoyed my stay and would stay again because of the friendly service!
Stayed 6 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this hotel, it was very very clean, the suites are beautiful it is home away from home. Close to the highway so it was easy getting to. The staff was very nice and professional. The bed was comfortable and I was not afraid to sleep under the covers! that's how clean it is. Very close to restaurants and shopping. I would definitely stay again and I have recommended to friends and family.
Stayed 1 night in Sep 2023

8/10 Good

Kolawole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property Was clean and well-maintained, exterior painting was ongoing during our stay.
Stayed 2 nights in Aug 2023

10/10 Excellent

Analia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for dinning without having to drive.
Stayed 3 nights in Jul 2023

10/10 Excellent

Eric

Stayed 1 night in Jul 2023

10/10 Excellent

Lisa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The carpet is dirty . Smelled like pee when we first entered . Damage to the fixtures in the bathroom .
Stayed 1 night in Jul 2023

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location very well kept
Stayed 1 night in Jun 2023

10/10 Excellent

elissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above Expectations
The room was spacious. We only stayed for a weekend, but thought it would be okay for a longer time.
Stayed 2 nights in Jul 2023

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very large, clean room with lots of storage for suitcases, backpacks. Nice shelving! Full size refrigerator, dishwasher, microwave and dishes. Very comfortable 🙂
Stayed 1 night in Jun 2023

8/10 Good

Abdulah A

Liked: Cleanliness, staff & service, property conditions & facilities
Very Good
Stayed 1 night in May 2023
Response from Keith on 13 Jun,2023
Thank you for your sweet comment

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was ver friendly & professional. I arrived way late after check in, there was no problems. Room was very clean.
Stayed 1 night in Mar 2023

10/10 Excellent

Abigail

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
We loved our stay here! The room was clean and spacious, it had all the essentials plus more. We were given water upon arrival. Melynda, at the front desk was extremely helpful and sweet. The complimentary breakfast was very good and even had a GF bagel! We would absolutely stay here again, especially for a multiple night stay.
Stayed 1 night in Mar 2023

10/10 Excellent

Kristina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

MOHAMED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Athena

Stayed 1 night in Jan 2023

10/10 Excellent

Kelly

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
My daughter is going to school at York College and I would really like to stay here regularly when visiting. However I have a 5 year old as well and a pool is critical for us in hotels. The pool was literally freezing and could be why I don’t stay again. :(

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most comfortable beds and bedding I’ve had at any hotel in a very long time! Super clean and very spacious with a fully equipped kitchen.
Stayed 1 night in Sep 2022

10/10 Excellent

Liane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% recommend.
Definitely clean! Loved the Netflix option. Bed and pillows were comfy! Staff front desk was great. Whole place was just a great experience.
Stayed 1 night in Aug 2022

10/10 Excellent

MARK, huntington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed with our family of 5. The hotel was amazing and spacious. Our favorite was the breakfast. The staff was sweet. Would definitely recommend. 30 minutes from Hershey. 1 1/2 hours to Philadelphia. 5 minutes to Perrydell farm which was fun.
Stayed 3 nights in Aug 2022

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great place to stay for a family, thanks to the pool, friendly staff and guests, and the breakfast we had a very positive and successful stay.
Stayed 1 night in Aug 2022

10/10 Excellent

Patrick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed two nights at this hotel while we visited Hershey Park. It was inexpensive and close enough to the park. It was clean, affordable, and accommodated a family of six! The included breakfast was delicious as well!
Stayed 2 nights in Aug 2022

10/10 Excellent

Lakeisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressed
Very comfortable, spacious, clean room for a family of four.
Stayed 1 night in Jul 2022

4/10 Poor

Scott

Travelled with family
Disliked: Cleanliness, staff & service
No housekeeping, which was disappointing.
Stayed 2 nights in Jul 2022

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel....great vacation.
Stayed 3 nights in Jul 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

6/10 Okay

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean, but we were put in a "full-access" room which we did NOT request and were told that we couldn't move because there was nothing else available. Which meant there was just a standing shower, no tub. We would have preferred a tub. The walls were painted yellow which made it feel "cold" and the furniture was light-colored and "boxy" with no curtains. It felt like a college dorm room. It was not a comfortable, relaxing feeling at all.
Stayed 2 nights in Jun 2022

10/10 Excellent

Chardon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022