I recently stayed in the hotel and was in 2 minds re writing a review.
It is very central within the city, and allows easy access to all the attractions. This is the positive. Access is through a snickleway (alley) which no longer looks like the photo on the site, the plants are all dead and the view is of wheelie bins, which doesn't quite provide the same charm.
On first appearance the room looked nice, but on further inspection work is needed to deal with maintainence as the wall was stained and paper cracked from a leak/water ingress. This gives the room a tired appearance, added to by stains on the couch.
The thing that perturbed me most is the ongoing excuse Covid appears to be giving hotels/guest houses for lack of attention to rooms. Our room was only serviced once during our stay and there was no attempt at doing this at arms length, e.g. leaving a tea tray at your door, or at reception to be collected, or on the landing. This means you have to either wash your tea cups (no dish soap) or go to reception to get new cups. Other places I have stayed left a tray at the door, which stops you having to keep approaching reception every time you want a drink and dont have a clean cup to have it from.
The other thing which will ultimately stop me staying here again is the lack of soundproofing. We were able to hear people talking in the next room, ?through their bathroom. The first night this was loud, the second night I wanted to leave as there was music until 2am
