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Hotel y Suites el Refugio de don Carlos

2.5 star property
Hotel in Zacatecas with a 24-hour front desk

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Photo gallery for Hotel y Suites el Refugio de don Carlos

Terrace/patio
Private kitchen
Lobby
Free WiFi, bed sheets
Interior entrance

Reviews

10 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Junior Room

Free WiFi, bed sheets

Junior Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Suite

Free WiFi, bed sheets

Basic Suite

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
Callejon de Quijano 309 Centro, Zacatecas, ZAC, 98000

What's nearby

  • Historic Center - 1 min walk - 0.0 km
  • Hidalgo Avenue - 2 min walk - 0.2 km
  • Sierra de Alicia Park - 5 min walk - 0.5 km
  • Zacatecas Cathedral - 7 min walk - 0.6 km
  • El Eden Mine - 10 min walk - 0.9 km

Getting around

  • Zacatecas, Zacatecas (ZCL-General Leobardo C. Ruiz Intl.) - 23 min drive

Restaurants

  • ‪Mercado "El Laberito - ‬3 min walk
  • ‪Rosticeria el Pastor - ‬2 min walk
  • ‪La Cabaña, Independecia - ‬3 min walk
  • ‪FarmVille - ‬4 min walk
  • ‪La Cabaña - ‬2 min walk

About this property

Hotel y Suites el Refugio de don Carlos

Hotel located in Zacatecas Centro
Hotel y Suites el Refugio de don Carlos provides everything that you need. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • A 24-hour front desk, tour/ticket information and a front desk safe
  • A banquet hall
Room features
All guest rooms at Hotel y Suites el Refugio de don Carlos boast comforts, such as air conditioning, in addition to

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

This property does not have any lifts

Property is also known as

EL Refugio DE DON Carlos
Y Suites El Refugio Don Carlos
Hotel y Suites el Refugio de don Carlos Hotel
Hotel y Suites el Refugio de don Carlos Zacatecas
Hotel y Suites el Refugio de don Carlos Hotel Zacatecas

Frequently asked questions

Is Hotel y Suites el Refugio de don Carlos pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel y Suites el Refugio de don Carlos?

This property doesn't offer parking.

What time is check-in at Hotel y Suites el Refugio de don Carlos?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM.

What time is check-out at Hotel y Suites el Refugio de don Carlos?

Checkout is at 12:30 PM.

Where is Hotel y Suites el Refugio de don Carlos located?

Located in Zacatecas Centro, this hotel is steps away from Historic Center and El Laberinto Municipal Market. Hidalgo Avenue and Sierra de Alicia Park are also within 5 minutes.

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Hotel y Suites el Refugio de don Carlos Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 11 out of 12 reviews
Rating 8 - Good. 1 out of 12 reviews
Rating 6 - Okay. 0 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10

Very centrally located in downtown zacatecas. Cozy small building with full of traditions and history. Staff were amazingly friendly and helpful
Stayed 2 nights in Oct 2022

10/10

I loved it! It was great! Super clean and people very nice.
Stayed 4 nights in Jul 2022

10/10

Stayed 2 nights in Apr 2025

10/10

Stayed 1 night in Oct 2022

8/10

Need elevator
Stayed 2 nights in May 2022

10/10

Stayed 3 nights in May 2022

10/10

Excelente
Stayed 3 nights in Dec 2021

10/10

Muy bien nos trataron desde la recepción, no tuve problemas con el check-in, todo muy agusto a mi hija le gustó mucho la tranquilidad del hotel sin ruidos molestos, solicitamos algunas cosas que necesitamos e inmediatamente nos resolvieron, las instalaciones y mobiliario en perfectas condiciones, sin duda volvería, gracias!
Stayed 1 night in Sep 2021

10/10

Stayed 3 nights in Jul 2021

10/10

Que buena sorpresa tiene estufa, platos y algunas cásuelas para uso en el cuarto
Stayed 3 nights in Jul 2021

10/10

El Hotel realmente es confortable muy limpio, con excelente ubicación a unos minutos caminando de la catedral. Quizas lo único es que cuenta con pocos espacios de estacionamiento sin embargo amablemente el personal me apartó un lugar de estacionamiento. Recomiendo la estadía en el hotel.
Stayed 1 night in Jun 2021

10/10

muy buena atención, el lugar estaba siempre presentable y limpio excelente ubicación
Stayed 3 nights in Mar 2021