Zanesfield Holiday Rentals

"We traveled to visit our daughter & her family & didn't want to travel back home the same night so we decided to get a hotel room for the night...we should have chose a different hotel. The staff was friendly! We checked in around 5:30ish, then went back to our daughter's house to visit til around 10:00pm. We were happy with the room until I found a long, dead, red worm on the bathroom floor & then a long brown hair hanging from the bath towel...the hair was folded in the towel and hanging straight down from the towel. Needless to say I didn't use that towel. I didn't contact the front desk bc it was late. I took pictures. I went into the bathroom the next morning & there was a black spider on the floor in front of the bathroom sink. My husband found an old key card between the table & bench, we made sure it didn't work then threw it away. The breakfast was hot & fresh and the staff taking care of breakfast was very friendly & doing a great job keeping the food available & fresh...that was the best part of the stay. We won't choose to stay there in the future."

"i showed up to check in and was told since i was 20 years old i couldn’t check in and they denied my reservation. the man at the front desk said he’d cancel my reservation and i should be receiving a full refund. i contacted hotels.com and they said they could contact the hotel and see about getting me my refund. somebody lied and told me id get a full refund but instead im still out a little under $400 for a hotel reservation i was unable to even check in to. this is absolutely ridiculous "

"Pet friendly, clean room and great staff. Thanks"

"Our stay was very good. I have a problem with my charge. I paid for this room back in march through Expedia. When we checked in a $50. Hold was supposed to go on my charge. The lady at the desk was having trouble figuring out going through Expedia. Instead of a hold she recharged the room. I asked for 2 days about getting the charge off of my card. She kept saying she would take care of it. Then when we checked out she said because we didn’t owe anything it would automatically come off. Well that wasn’t true. Now it has been posted to my account and I get the headache of fixing it "

"Initially I was given a room that was "available" because I was early and asked about an early check in. And was thrilled to find they were going to give me a suite at no extra charge. I entered my room and proceeded to the refrigerator and freezer to put things away. Upon opening the door I was met with a pungent odor and the unit was warm. Figuring it could have been off awhile I left my items in my cooler bag, and proceeded to get ready and leave for a wedding rehearsal and set up. Upon arriving late evening I noticed there was no difference in the refrigerator. Too tired to deal with it i went to bed and addressed the problem with the front desk clerk in the morning. She had no record of me even being there or anyone in that room! My reservation showed canceled in the system. However upon digging further She found the actual paper showing my check in. I was given a different room. I moved my items to the new room. The appliance worked however there was a hole in the bathroom door, empty soap packaging on the bathroom counter and the frame under the bed seemed a bit small for the mattress. I had to move to the center of the bed to reduce the odds of just rolling off. Then upon checking out I was told there was an additional balance due of over $100. No notation, or explanation for the charges. I furnished the receipt for the reservation. 2 nights, 1 adult, paid in full in advance of my arrival. The desk clerk said she will address with her manager. But allowed me to depart"

"Room and facilities were great. Breakfast needed bacon"

"Amazing room for the price"

"This hotel was GREAT. Room was clean and very roomy. Breakfast was great and the staff was very helpful."

"Every other hotel chain I have used at least provides access to streaming providers such as You Tube, Netflix, Hulu, Paramount, Prime, etc... But not Cobblestone, why???"