Hotel Continental

Property class: 3

Choose dates to view prices

Reviews

8.8 out of 10
Excellent
A short walk from Zermatt-Matterhorn Ski Paradise, Hotel Continental provides amenities such as a bar. Active travellers can enjoy ice skating at this hotel. Guests can connect to free in-room WiFi.
The current price is S$276
includes taxes & fees
31 Oct - 1 Nov

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Bar
  • Housekeeping

Room options

View all photos for Double Room

A hotel room with a wooden bed, two armchairs, a small round table, and a TV mounted on the wall.

Double Room

8.8 out of 10
Excellent
(35 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

A hotel room with a wooden bed, two armchairs, a small round table, and a TV mounted on the wall.

Deluxe Double Room

8.6 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Single Room

A hotel room with a wooden bed, a TV, a desk with drawers, a lamp, and a window with curtains.

Classic Single Room

8.8 out of 10
Excellent
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
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About the area

Located in Zermatt City Centre, a neighbourhood in Zermatt, Hotel Continental is in the mountains and on the boardwalk. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and sledging. Visit our Zermatt travel guide
Map
Brantschenhaus 3, Zermatt, Valais, 3920

What's nearby

  • A snow-covered mountain with a church and illuminated buildings in a valley.
    Zermatt-Matterhorn Ski Paradise
    1 min walk - 0.0 km
  • A snow-capped mountain with a clear blue sky, a green valley with trees, and a small building in the foreground.
    Zermatt - Furi
    5 min walk - 0.4 km
  • Matterhorn Museum
    3 min walk - 0.3 km
  • Zermatt Visitor Center
    3 min walk - 0.3 km
  • Tour Monte Rosa
    3 min walk - 0.3 km

Getting around

  • Zermatt Gornergratbahn Station
    3 min walk
  • Sion (SIR)
    75 min drive

Restaurants

  • McDonald's
    1 min walk
  • Hotel Post Zermatt
    3 min walk
  • Brown Cow Pub
    3 min walk
  • Stefanie's Creperie
    2 min walk
  • Harry's Ski Bar
    3 min walk

About this property

Hotel Continental

  • Hotel near Zermatt-Matterhorn Ski Paradise
  • Hotel Continental provides a bar and more. Active travellers can enjoy ice skating at this hotel. Guests can connect to free in-room WiFi.
  • Other perks include:
    • Buffet breakfast (surcharge), a front desk safe and smoke-free property
    • Luggage storage
    • Guest reviews say great things about the helpful staff and location
  • Room features
  • All guestrooms at Hotel Continental boast comforts such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with baths or showers and free toiletries
    • Flat-screen TVs with cable channels
    • Heating, daily housekeeping and desks

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  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Housekeeping
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The price is S$200
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 20 for adults and CHF 20 for children
  • A bar/lounge

Things to do

  • Ice skating
  • Ski storage

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • In the mountains
  • On the boardwalk/promenade

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 20 for adults and from CHF 20 for children
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Frequently asked questions

Is Hotel Continental pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 20 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Continental?

As of 1 Oct, 2026, prices found for a 1-night stay for 2 adults at Hotel Continental on 31 Oct, 2026 start from S$276, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Continental?

This hotel doesn't offer parking.

What time is check-in at Hotel Continental?

Check-in start time: 3 PM; check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Continental?

Checkout is at 11 AM.

Where is Hotel Continental located?

Located in Zermatt City Centre, this hotel is steps away from Zermatt-Matterhorn Ski Paradise and Zermatt Visitor Center. Tour Monte Rosa and Zermatt - Furi are also within 5 minutes. Zermatt Gornergratbahn Station and Zermatt (QZB-Zermatt Train Station) are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Continental Reviews

8.8

Excellent

9.2

Cleanliness

9.6

Location

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 407 out of 715 reviews
Rating 8 - Good. 215 out of 715 reviews
Rating 6 - Okay. 67 out of 715 reviews
Rating 4 - Poor. 15 out of 715 reviews
Rating 2 - Terrible. 11 out of 715 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant basic hotel in a good location.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find. Great room with balcony and nice view! Delicious breakfast! Able to store bag while exploring.
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Staff & service
Hotel is conveniently located to the train station and the main shopping/dining area. It was super quiet as well which was very nice. However, carpets in the room were heavily stained.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Location is a plus! Close to the train station and so many restaurants! The room was small and the hotel is a bit updated. But I would definitely recommend it.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We actually stayed at the sister hotel Simi, which was a free upgrade that we were given when we arrived! The bed was comfortable and the room was the most spacious of all our hotels that we have stayed during this trip. The staff was excellent, even opened the bar (which was closed for the summer season) so that we could get some ice!
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Decent property for the price. Don’t expect too much. Small bathroom, no air con for summer nights, breakfast was very basic no cooked eggs. Have to boil your own. Great location
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Disliked: Staff & service, amenities
Room was clean amenities were basic. The breakfast was very good, however front desk not available when needed to report an issue with the room. Also not a fan of housekeeping barging in without knocking at 8:30 am.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is as exactly as you see it in the pictures. For what we booked it for it was perfect. Gave us rest and we were skiing most days and out eating most nights. Great experience overall.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent! staff nice. only issue is that you have to go to another hotel to Check-in and Check out
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, included breakfast, great location, friendly staff, excellent coffee
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great central location, room was very clean, perfect for a weekend stay
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, reliable and well located. All that is needed in a ski hotel
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great breakfast. Convenient location to train
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in and customer service on is not in the same building. We had to carry to our luggage up six or seven steps to reach the elevator and down the same set of stairs to check out. The room was very warm even though the heat was not turned on. We had to open the door to get cool air. Breakfast was good. House keeping was good. Staff responds was good.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Lovely room. Good breakfast, especially friendly when Samantha was there.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet clean hotel with free breakfast
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Below average even for 3*,walls and floors paper thin, you can hear all your neighbours. Pokey rooms, odd layout. Breakfast was very good and location excellent. Staff helpful and polite
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities
Great location to all the rides and close Railway Stations
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and beautiful view of Matterhorn the staff were friendly
Stayed 5 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Staff was remarkably friendly, close dining and shopping, pillows were unbelievably comfortable
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and superb staff. I was upgraded to the parent hotel next door, Hotel Simi. Comfortable and always spotless clean. Desk staff helpful and professional. Would stay again.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located. Loved having a patio. Breakfast was very good. Clean and great bathroom.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff.Very helpful and nice!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location
Stayed 2 nights in Sep 2023