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Hotel Derby

3.0 star property
Hotel with a restaurant, steps from Zermatt-Matterhorn Ski Paradise

Choose dates to view prices

Hotel Derby puts travelers in the heart of Zermatt's mountain culture. The property features on-site shopping and a restaurant serving local dishes outdoors. Guests can borrow books from the library to enjoy on the sunny terrace when taking a break from the slopes.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Housekeeping
  • Laundry
  • Pet-friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room Single Use, 1 Bedroom (Arve)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Double Room Single Use, 1 Bedroom (Arve)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2021
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room (Arve)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Double Room (Arve)

9.8 out of 10
Exceptional
(26 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2021
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room (Arve)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Family Room (Arve)

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2021
  • 35 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Bed

View all photos for Family Double Room (Arve Plus 2 - Kajütenbett)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Family Double Room (Arve Plus 2 - Kajütenbett)

9.8 out of 10
Exceptional
(17 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2021
  • 25 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Twin Room (Residence Bellevue)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Twin Room (Residence Bellevue)

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2021
  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Apartment (Bellevue)

Living area

Apartment (Bellevue)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Dining table
TV
Hypo-allergenic bedding
Renovated in 2021
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Standard Apartment, 3 Bedrooms

Living area

Standard Apartment, 3 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Fireplace
Heating
Free cots/infant beds
Dining table
  • 115 sq m
  • 3 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds
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About the area

Map
Bahnhofstrasse 22, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Matterhorn Museum - 3 min walk - 0.3 km
  • Zermatt - Furi - 3 min walk - 0.3 km
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.6 km
  • Zermatt-Furi Gondola - 13 min walk - 1.1 km

Getting around

  • Zermatt Gornergratbahn Station - 2 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Walliserkanne - ‬1 min walk
  • ‪Restaurant Derby - ‬1 min walk
  • ‪Le Petit Royal - ‬1 min walk
  • ‪Golden India - ‬2 min walk

About this property

Hotel Derby

Hotel remodelled in 2021 and located near Zermatt-Matterhorn Ski Paradise
Take advantage of a terrace, shopping on-site and a library at Hotel Derby. The on-site local cuisine restaurant features al fresco dining. Free in-room WiFi and dry cleaning/laundry services are available to all guests.
You'll also find perks such as:
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and tour/ticket information
  • Multilingual staff, luggage storage and helicopter/aeroplane tours
  • A lift, smoke-free property and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Hotel Derby feature perks, such as heated floors and laptop-friendly workspaces, in addition to amenities, such as free WiFi and separate sitting areas.
Extra amenities include:
  • Bathrooms with hairdryers
  • Wardrobes/cupboards, balconies and heated floors

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 18 for adults and CHF 10 for children
  • A restaurant

Things to do

  • Helicopter/aeroplane tours
  • Library
  • Shopping
  • Ski storage

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 3 floors
  • Built in 1945
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Renovated entire property - June 2021
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Room service

More

  • Desk
  • Energy-saving switches in guestrooms
  • Heated floor
  • Heating
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 10:00 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CHF 10.00 per pet, per day
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 18.00 for adults and from CHF 10.00 for children
  • Pet fee: CHF 10.00 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Derby Zermatt
Hotel Derby Zermatt
Hotel Derby Hotel
Hotel Derby Zermatt
Hotel Derby Hotel Zermatt

Frequently asked questions

Is Hotel Derby pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 10.00 per pet, per day.

How much is parking at Hotel Derby?

Hotel Derby doesn't offer parking.

What time is check-in at Hotel Derby?

Check-in start time: 3:30 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Derby?

Checkout is at 10:00 AM.

Does Hotel Derby provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Derby located?

Located in Zermatt City Centre, this hotel is steps away from Zermatt-Matterhorn Ski Paradise and Zermatt Visitor Center. Tour Monte Rosa and Zermatt - Furi are also within 5 minutes. Zermatt Gornergratbahn Station and Zermatt (QZB-Zermatt Train Station) are within a 5-minute walk.

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Reviews

Hotel Derby Reviews

9.4

Exceptional

9.8

Cleanliness

9.0

Amenities

9.4

Staff & service

9.2

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 270 out of 353 reviews
Rating 8 - Good. 60 out of 353 reviews
Rating 6 - Okay. 13 out of 353 reviews
Rating 4 - Poor. 3 out of 353 reviews
Rating 2 - Terrible. 7 out of 353 reviews

Reviews

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, close to everything. Breakfast was continental only but good enough variety. Room and balcony were excellent with a beautiful view.
View from the balcony
Stayed 1 night in Nov 2025

10/10 Excellent

Kin Yuen

Liked: Cleanliness, staff & service, property conditions & facilities
Very central location, enjoyed 3 nights stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Zhizheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed only one night
Stayed 1 night in Oct 2025

10/10 Excellent

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Very nicely located on Main Street of Zermatt.
Stayed 2 nights in Jul 2025

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a view of the Matterhorn which was spectacular. Enjoyed the restaurant on the premises, food was delicious. Was within walking distance from train station which was a plus. Accommodations were great. Wish we had more time in Switzerland to explore more.
Stayed 1 night in Sep 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is wonderful. It is in a great location and the room was beautiful!
Stayed 1 night in Jul 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel next to the bus station. Check in lady will watch your bags while you visit the mountains.
Stayed 1 night in Jul 2025

10/10 Excellent

Sunit

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Great place,amazing location
Stayed 1 night in Jun 2025

10/10 Excellent

Malgorzata

Liked: Cleanliness, staff & service, property conditions & facilities
Super nice place!
Stayed 1 night in May 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place nicely renovated
Stayed 1 night in Jun 2025

10/10 Excellent

Ellis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location and very near to railway station without the noise.
Stayed 2 nights in May 2025

10/10 Excellent

Prakash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint hotel in an extremely central location. Only a few minutes walk from the railway station and situated on the main street in Zermatt. The rooms were spacious and appeared to be recently modernised. The rest of the hotel however, looks a little bit dated.
Stayed 1 night in Jul 2025

8/10 Good

linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was pleasant and comfortable. Staff were friendly and helpful. We enjoyed our stay
Stayed 1 night in May 2025

10/10 Excellent

Elma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff very friendly and helpful. Hotel located on main street close to everything like shops, trains, supermarket, restaurants. I would defiantly recommend it.
Stayed 3 nights in Jul 2025

10/10 Excellent

Upul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice atmosphere
Stayed 1 night in Jun 2025

10/10 Excellent

Liz

Liked: Cleanliness, amenities, property conditions & facilities
Lovely central hotel with the loveliest, helpful hotel receptionist.
Stayed 1 night in May 2025

10/10 Excellent

Siyong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly, cozy
Stayed 2 nights in Mar 2025

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice remodeled hotel in a perfect location. The room was clean and quiet with the windows closed. Darling patio. The receptionist was very nice and helpful. This is an easy walk to the train station. I would highly recommend this place. The only downside was the restaurant. The waitress was very rude which surprised me. She doesn't care about her job at all. It was my worst experience in Switzerland. The breakfast was awful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Room / restaurant/ breakfast in the morning —— location - location - location…. Very enjoyable overall experience
Stayed 1 night in May 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a pleasant stay. Staff was extremely helpful and responsive. Room was spacious and clean.
Stayed 1 night in May 2025

10/10 Excellent

Anandha

Great
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in middle of Zermatt with walking fistance to train station.
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Very nice property close to the train station. We were warmly welcomed and enjoyed our room. Highly recommend.
Stayed 1 night in May 2025

10/10 Excellent

Anju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing.m This hotel is located just few minutes walk away from the station and it was very convenient. Very clean and friendly staff.
Stayed 1 night in May 2025

6/10 Okay

James

Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice and helpful. Location was great with balcony overlooking “Main Street”. Construction noise was terrible, starting at 7 am and lasting throughout the day.
Stayed 2 nights in Jun 2025