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Hotel Schwarzsee

3.0 star property
Slopeside hotel with snowshoeing

Choose dates to view prices

Photo gallery for Hotel Schwarzsee

Terrace/patio
Restaurant
Individually furnished, free WiFi, bed sheets
Restaurant
Interior entrance
Hotel Schwarzsee offers ski-in/ski-out access, a breakfast buffet, a cozy coffee shop, and a sunny terrace. Enjoy satisfying meals at the restaurant, with in-room WiFi and luggage storage for added convenience. Perfectly located for a mountain getaway.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Housekeeping
  • Pet-friendly
  • Free WiFi
  • Restaurant

Room options

Check availability for these dates

Tonight

Sep 26 - Sep 27
Check availability for tonight Sep 26 - Sep 27

Tomorrow

Sep 27 - Sep 28
Check availability for tomorrow Sep 27 - Sep 28
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room (Quadruple Shared Bathroom)

Shower, free toiletries, towels

Room (Quadruple Shared Bathroom)

Highlights

Separate dining area
Individually furnished
Heating
Smart TV
Daily housekeeping
  • 15 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Room, 1 Double Bed (Double Shared bathroom)

Individually furnished, free WiFi, bed sheets

Room, 1 Double Bed (Double Shared bathroom)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Individually furnished
Heating
Smart TV
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Shared Dormitory, Shared Bathroom

Individually furnished, free WiFi, bed sheets

Shared Dormitory, Shared Bathroom

Highlights

Separate dining area
Individually furnished
Heating
Smart TV
Daily housekeeping
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room (Triple Shared Bathroom)

Individually furnished, free WiFi, bed sheets

Room (Triple Shared Bathroom)

Highlights

Separate dining area
Individually furnished
Heating
Smart TV
Daily housekeeping
  • 15 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Room, 1 Double Bed, Private Bathroom

Individually furnished, free WiFi, bed sheets

Room, 1 Double Bed, Private Bathroom

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Individually furnished
Heating
Smart TV
Private bathroom
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
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About the area

Zermatt is home to Hotel Schwarzsee. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Enjoy the area's slopes with skiing, and don't miss out on the sledging and ice skating.
Visit our Zermatt travel guideOpens in a new window
Map
Schwarzsee, Zermatt, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Furi - Riffelberg - 1 min walk - 0.0 km
  • Schwarzsee Lake - 8 min walk - 0.3 km

Restaurants

  • Restaurant du Pont
  • ‪Elsie Bar - ‬70 min drive
  • Ice Buffet
  • Ice Buffet & Bar
  • Schmuggler Höhle

About this property

Hotel Schwarzsee

Hotel near Zermatt-Matterhorn Ski Paradise
Consider a stay at Hotel Schwarzsee and take advantage of a free breakfast buffet, a terrace and a coffee shop/cafe. With amenities such as ski-in/ski-out access and ski storage, this hotel is a great place to hit the slopes. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant.
Other perks include:
  • Smoke-free property and luggage storage
Room features
All guestrooms are individually furnished, and offer comforts such as separate dining areas, in addition to amenities such as free WiFi.
Extra amenities include:
  • Showers and free toiletries
  • Separate dining areas, heating and daily housekeeping

Similar properties

Front of property

Hotel Bahnhof

  • Free WiFi
  • Housekeeping
9.0 out of 10, Wonderful, 401 reviews
Hotel Bahnhof

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:00 AM - 8:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Hotel Schwarzsee is in a car-free zone and can be reached only by cable car or foot.

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CHF 20.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 20.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Schwarzsee Zermatt
Schwarzsee Zermatt
Hotel Schwarzsee Hotel
Hotel Schwarzsee Zermatt
Hotel Schwarzsee Hotel Zermatt

Frequently asked questions

Is Hotel Schwarzsee pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 20.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Schwarzsee?

This hotel doesn't offer parking.

What time is check-in at Hotel Schwarzsee?

Check-in start time: 3 PM; check-in end time: 4 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Schwarzsee?

Checkout is at noon.

Where is Hotel Schwarzsee located?

Set amidst the mountains, this ski-in/ski-out hotel in Zermatt, is within a 5-minute walk of Zermatt-Matterhorn Ski Paradise, Furi - Riffelberg and Furi Ski Area. Zermatt - Furi and Schwarzsee Lake are also within 1 mile (2 km).

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Reviews

Hotel Schwarzsee Reviews

8.8

Excellent

8.8

Cleanliness

10

Location

8.8

Staff & service

8.4

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 20 out of 34 reviews
Rating 8 - Good. 9 out of 34 reviews
Rating 6 - Okay. 3 out of 34 reviews
Rating 4 - Poor. 0 out of 34 reviews
Rating 2 - Terrible. 2 out of 34 reviews

Reviews

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sitting right under the Matterhorn, best location on Zermatt. Good food, relatively affordable. Highly recommend for the view.
Stayed 1 night in Apr 2025

6/10 Okay

shinichi

Liked: Amenities
Disliked: Property conditions & facilities
Need more comfort and better foods
Stayed 2 nights in Jan 2025

8/10 Good

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hospitality!
Stayed 1 night in Aug 2023

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best view of the Matterhorn. The hotel is basic but clean.

8/10 Good

Hannah

Liked: Cleanliness

Basic place but great views and ski in ski out

We stayed for four days, which was a bit long. The views are spectacular but the place is pretty basic so we got tired after a while (no access to the village after 16). Food was quite bad (breakfast was basic but ok, dinners were low quality). Would recommend for a few days if you are looking for a basic stay with ski in ski out!
Stayed 5 nights in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hotel partly up the mountain accessible only by cable car. They should warn people strongly no service up after 4 PM. But the stay was exceptional. Immediate access to trails. Incredible views of Matterhorn and immediate access to hiking trails and cable service a lot higher. Good meals, dinner and breakfasts. Dinner is included in stay, but waiters should warn that beverages are separate and charged for, even five euros for a cheap little teabag. Everything is included at breakfast, which are good. My room window looked out on the Matterhorn, and watching it in starlight and at dawn was incredible. I did not realize where this hotel was when I booked it, and got so much more than I expected. Kind and helpful staff. Strongly recommend this place. (Not every room has a Matterhorn view like mine did, not is the weather as good as it was on my stay. Cloudy or bad weather obvious affects views and activities, and hotel has no control over this.)
Stayed 2 nights in Aug 2025

10/10 Excellent

Hyunmi

Liked: Staff & service, amenities, property conditions & facilities
affable. pleasure staying. staffs were friendly and care for you while you are staying. met a lots of good friends.
Stayed 6 nights in Mar 2023

2/10 Terrible

Joe

No transportation up to hotel. Was told no one allowed to go to this hotel. I canceled.
Stayed 1 night in Jan 2025

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing ambiance of high mountains

Amazing mountain ambiance - that was my second time staying in this hotel. Matterhorn view from my balcony, good breakfast and excellent dinner, friendly and helpful staff. Unfortunately it gets booked up very quickly during the summer so it’s really hard to get.
Matterhorn in the evening. View from the balcony.
Matterhorn at sunrise. View from the balcony.
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

convenient for photography and clean room

the room with private bathroom is small, basic simple but very clean and warm. from the balcony you face Matterhorn and very convenient for photography. and this is the reason i booked. just want everyone know that there is no water kettle in the room, only one power socket on the wall which is next to the door, and one in the bathroom.
Stayed 1 night in Jul 2023

10/10 Excellent

Yovana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where to begin!? Schwarzsee Hotel is amazing for skiers who travel across the continents with the mentality to enjoy the outdoors. This hotel is very convenient as it is a ski-in-and-out hotel. With the most amazing views of the Matterhorn and part of the Swiss Alps just out your window. The gondola is one minute walk and to embark further up in the mountains and all the way to Cervinia ski resort which lands in Italy!! The staff at the hotel are polite and helpful, the food is beyond delicious. Enjoyed every meal for 4 consecutive days. Your stay includes breakfast and dinner. The dormitories are a bit stretchy and the mattresses hard spring coils. But if you are here to ski the alps, this is just a minor thing that you can overlook. I would definitely comeback!!
Stayed 3 nights in Feb 2024

10/10 Excellent

さん

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
最高です。 スイスに来る時はまた必ず泊まりに来ます。
Stayed 1 night in Aug 2025

8/10 Good

ORIHA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
二泊する予定が飛行機に遅れ一泊のみとなってしまいました。 しかし、トレッキングや景色や料理など存分に楽しめました。 白夜でしたので夜中に起きてマッターホルンを登る光の列を見たときや明け方の真っ赤なマッターホルンは感動しました。 お部屋はお湯も出てトイレも水洗。洗面にコンセントもあり、山の上とは思えないしっかりしたホテルでした。
Stayed 2 nights in Aug 2025

8/10 Good

Michiyo

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Dmitr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastiska dagar

Otroligt härliga dagar. Perfekt boende uppe i backen med pister runt om. Bra middag och lugnt och skönt för att orka morgondagen. Bra sängar, bra frukost och trevlig personal
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Euang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
วิวดีมากๆ บริการดี ถ้ามีโอกาสจะกลับไปอีกค่ะ
Stayed 1 night in Apr 2024

10/10 Excellent

Jiandian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

10/10 Excellent

Gilles

Stayed 6 nights in Jan 2024

8/10 Good

Yuichi

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rude, unfriendly manager

Very rude and unfriendly staff, particularly the elderly woman who seemed like the manager working during the day. Both soap and shampoo dispenser in the the shower/bathroom were empty, and had to ask multiple times to get it refilled, which still was not done promptly. Was rudely asked to settle my bill before check out time in the middle of eating my breakfast. Also was responded to angrily when I requested to check my luggage after check out, saying that it was too full and I would have to find space, which was not difficult at all to do for my medium sized backpack. Also the location is poor if you want to do anything in town, as they inform you in an email a few days prior to your stay that you will have to catch the 3pm gondola from Zermatt at the latest if you want to get back to the "hotel", which is really more of an adult hostel. I ended up sleeping on my friends' couch at their hotel in town for one of my nights because I wanted to hang out with them in town and it ended up being a far more comfortable and pleasant experience.
Stayed 2 nights in Apr 2022

8/10 Good

Giada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima posizione stanza confortevole
Stayed 1 night in Feb 2022

10/10 Excellent

Claire-Lise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cet hôtel hors de l’agitation de Zermatt est accueillant et calme. L’accueil convivial. Le Cervin juste devant…
Stayed 1 night in Aug 2021

6/10 Okay

Roger

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Gut gegessen. Tolles Frühstück. Saubere Zimmer. Dusche in einem geschlossenen Raum. Wenn man Aperol Spritz bestellt bekommt man ein Getränk das gleich teuer ist aber anders schmeckt. Wohlverstanden, ohne vorherige Rückfrage.
Stayed 1 night in Jul 2021