Zunil Hotels from S$44

"Stunning views, but fundamental service failures and absent management. While Sababa Resort looks beautiful in photos, my actual experience was far from a 'resort' stay. We were left without water from 12:45 pm until 11:30 pm. Not being able to use basic bathroom services for nearly 11 hours is unacceptable at this price point. To make matters worse, management was completely MIA. After sending a WhatsApp message and being told it would take 2–3 hours, they stopped responding entirely. On top of the water issues, many rooms lacked light and the Wi-Fi was unreliable. Speaking with other guests, it seems these 'technical issues' are a daily occurrence here. While the ground staff are lovely people, the lack of leadership and accountability from management is a dealbreaker. You can find the same views and better amenities nearby for a fraction of the cost. Save your money and stay elsewhere."

"Awesome view. The food is great and fresh. The staff is kind, servicial and excellent. Is the place to stay. "

"The location is easy to find and there’s plenty to do nearby. If you’re renting a car, be aware that you can’t drive directly to the hotel due to the very narrow streets. I found a parking lot about a 5-minute walk away, which was still quite convenient. The pool wasn’t very inviting, so we didn’t end up using it. On a positive note, the front desk staff member was very friendly, knowledgeable, and spoke English, which was extremely helpful."

"Hotel restaurant exceeded expectations and the massage at the spa was fantastic. However, we had an ant problem at one point in our bathroom and the front desk isn't 24 hour. Front desk could have been more helpful with giving recommendations and information (for example, one of their restaurant recs was closed on Sundays and they didn't tell us that). The noise from the bar next door was extremely loud until 10pm each day. Pool and hot tub were nice. It was great to have someone come meet us at the dock and get our luggage upon arrival to San Marcos."

"Beautiful view, convenient location, safe property. But not luxury, overpriced. "

"The view and stay were great overall. Staff was very accommodating"

"Hands down one of the most beautiful hotels I have every stayed at. The grounds are exceptionally well kept, the staff are super helpful and friendly, and the views are one of a kind. The steps to climb are steep but there are many staff available to help you carry your luggage. The room was small but it didn't matter because we much preferred to spend our time exploring the property. The dinner was delicious and we also loved swimming in the lake. I cannot preface enough that this hotel is a MUST stay when visiting Lake Atitlan, even if just for one night. "

"I would highly recommend Centenario Hotel Boutique to others!"

"All was wonderful except for the room had no mini fridge and the jacuzzi is maintained cold unless you ask for it to be warmed up. "