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Arlo, BW Signature Collection

2.0 star property
Downtown Ottawa's urban retreat offers the perfect blend of connectivity and activity, with public WiFi areas and a fitness center for daily workouts

Choose dates to view prices

Sonder Arlo sits in the heart of Downtown Ottawa, where travelers find both comfort and practicality. The property features a well-equipped gym, convenient laundry facilities, and helpful concierge services. Parliament Hill and Shaw Centre are just a short walk away.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk
The current price is S$222
includes taxes & fees
14 Jun - 15 Jun
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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 45.2, per accommodation, per day (maximum of CAD 316.4 per stay), plus a CAD 170 deposit
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 36 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Pet deposit: CAD 170
  • Pet fee: CAD 45.2 per accommodation, per day (maximum CAD316.4 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Arlo, BW Signature Collection pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 36 kg per pet. There's a deposit of CAD 170 and a fee of CAD 45.2 per accommodation, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Arlo, BW Signature Collection?

As of 21 May, 2026, prices found for a 1-night stay for 2 adults at Arlo, BW Signature Collection on 14 Jun, 2026 start from S$222, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Arlo, BW Signature Collection?

Arlo, BW Signature Collection doesn't offer parking.

What time is check-in at Arlo, BW Signature Collection?

Check-in start time: 4:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Arlo, BW Signature Collection?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is Arlo, BW Signature Collection located?

Located in Downtown Ottawa, this hotel is within a 5-minute walk of Elgin Street and Rideau Canal. Parliament Hill and University of Ottawa are also within 15 minutes. Parliament Station is only a 4-minute walk and Rideau Station is 9 minutes.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 879 out of 1370 reviews
Rating 8 - Good. 316 out of 1370 reviews
Rating 6 - Okay. 101 out of 1370 reviews
Rating 4 - Poor. 26 out of 1370 reviews
Rating 2 - Terrible. 48 out of 1370 reviews

Reviews

Verified

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and quiet. Would stay here again
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Marianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, very friendly stuff, fully equipped kitchen
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and clean room
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jorge Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location. My room in the 12 floor was spacious, bright and beautifully decorated. The breakfast was quite good and the breakfast area was large with plenty of comfortable spaces. Great value!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Flavio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check In was easy and fast, The room was clean, comfortable, with everything I needed. The bed was especially comfortable, and the overall atmosphere felt calm and welcoming. I would definitely choose this Hotel again on my next visit.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Mehakdeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Hotel was amazing. The location, view everything was perfect. They had kitchen with all the appliances required for staycation. Even had cutlery including wine glasses, beer glasses etc. Overall amazing experience.
Stayed 3 nights in Apr 2026
Verified

6/10 Okay

Timothy

Room was clean, with good amenities
Stayed 1 night in Mar 2026
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall clean room and good location, shower in my room needed maintenance and the breakfast could use more protein options.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the friendly and welcoming staff, and fun new pancake maker. Great location. Gym clean and stocked with good basics.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant, highly professional staff; excellent location: well-equipped, spotless room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Desire

Liked: Cleanliness, amenities, property conditions & facilities
From the spotless cozy room to the courteous staff, everything was perfect
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and room was clean.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t use gym but room and overall hotel are spotless and well equipped Staff are exceptionally friendly and helpful. And terrific central location
Stayed 1 night in Mar 2026
Verified

8/10 Good

Gordia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
The whole property is very clean. All the staff are lovely, and we especially love Wellie, who is so helpful.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have liked a little more choice at the breakfast. Oatmeal, eggs, cheese would have been appreciated. My room was quiet, and my bed was comfortable. The location was very convenient for the number of places I wish to visit. There were a number of restaurants and grocery stores quite close by.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Yang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff service good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay, the staff was friendly and helpful. The Unit was clean and cute. It was so nice to have a fridge and sone dishes. Overall, a great stay! Highly recommend, as a great affordable option.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Katerie

Liked: Cleanliness, staff & service, amenities
Clean room and very welcoming staff
Stayed 1 night in Jan 2026
Verified

8/10 Good

Lindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, room was in decent condition - flooring was in need of replacement. Utilized the games room in the basement.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent option, close to parliament, comfortable bed. Clean. Has kitchen with stove, dishwasher, microwave. Could have a toaster, would be ideal.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jenny

staff, the service, the attitude, and the cleanness of the room
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Carol

Liked: Cleanliness, staff & service
Really clean, conveniently located. It took 8 minutes to get hot water for the shower and the room is very exposed to street noise. Lovely staff. Overall great value for money but I’d bring earplugs next time!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
The room was modern and perfect for our quick stay. The food was also decent, but we were hoping for at least a protein like eggs or cheese in the breakfast selection. Overall, our stay was fantastic, and we got a deal at an affordable price. We will surely recommend this place to our friends who wants a quick and accessible tour in Downtown, Ottawa.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, amenities
We needed a place overnight since our heater broke at -38 in the late afternoon. We were very happy how fast we and affordable we could get a room. It was really clean and didn't need to worry about anything is the 1 bedroom suite we got. The staff was really friendly and the place was very nice all together.
Stayed 1 night in Jan 2026