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Hotel Hi! Santa Catarina

2.5 star property
A peaceful retreat near the U.S. Consulate General where travelers find thoughtful amenities that streamline their stay experience in Santa Catarina

Choose dates to view prices

Hotel Hi! Santa Catarina offers a quiet escape near the U.S. Consulate General. Travelers value practical conveniences like in-room WiFi for connectivity, express check-out to save time, and extended parking to eliminate travel hassles.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
The current price is S$81
includes taxes & fees
22 May - 23 May
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 195
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Late check-out fee: MXN 195 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Hotel Hi! Santa Catarina pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Hi! Santa Catarina?

As of 21 May, 2026, prices found for a 1-night stay for 2 adults at Hotel Hi! Santa Catarina on 22 May, 2026 start from S$81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Hi! Santa Catarina?

Self-parking and extended parking are free at this property.

What time is check-in at Hotel Hi! Santa Catarina?

Check-in start time: 3:00 PM; check-in end time: 4:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Hi! Santa Catarina?

Checkout is at noon. Late checkout is available for MXN 195 (subject to availability).

Where is Hotel Hi! Santa Catarina located?

Situated in the suburbs, this hotel is within 3 miles (5 km) of U.S. Consulate General, University of Monterrey Library and Canon de la Huasteca. Cumbres de Monterrey National Park and Museo Arqueológico Antiguos Mexicanos are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

9.0

Cleanliness

7.0

Location

8.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 96 out of 242 reviews
Rating 8 - Good. 89 out of 242 reviews
Rating 6 - Okay. 37 out of 242 reviews
Rating 4 - Poor. 7 out of 242 reviews
Rating 2 - Terrible. 13 out of 242 reviews

Reviews

Verified

4/10 Poor

David

Liked: Cleanliness, amenities
Disliked: Staff & service
Manager on shift didn't want to switch room for us due of broken air conditioner. All of the sudden an expert on cooling and refrigeration.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Cristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo los baños son muy chicos, de ahí en fuera todo bien
Stayed 1 night in May 2026
Verified

8/10 Good

Hector Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitacion limpia y practica para descansar, nos quedaba cerca del consulado, el checkin facil y rapido, el sanitario algo pequeño, el A/C hacia un poco de ruido y la pantalla era muy pequeña pero la relacion calidad-precio me parecio adecuada, me volveria a Hospedar sin dudarlo al regresar al Consulado el cual esta a 10 minutos en Uber
Stayed 1 night in May 2026
Verified

6/10 Okay

Román

Liked: Cleanliness, staff & service
Habitaciones muy básicas, aire acondicionado muy ruidoso
Stayed 1 night in Apr 2026
Verified

6/10 Okay

María del Rosario

Liked: Cleanliness, staff & service
Muy buen servicio
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy como y limpio, el aire acondicionado 10/10, es pequeña pero para una persona incluso 2 es excelente, agua fria y caliente, ademas que me toco una habitacion con vista a la montaña, asi que eso le da un extra, recomendado
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

LIZBETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cómodo
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Alejandro Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Es confortable y se recibe buen trato
Stayed 1 night in Jan 2025
Verified

8/10 Good

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel pequeño
Stayed 1 night in Nov 2024
Verified

4/10 Poor

Héctor Oswaldo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Teodulo Javier

Liked: Cleanliness, staff & service
100
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Anayeli

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Oct 2024
Verified

8/10 Good

Esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy bien para el objetivo de solo descansar, esto debido a que la ubicación no es funcional, no hay nada cerca, y la habitación es muy pequeña. Lo que pagas es lo justo por lo que te dan, y no es un mal comentario, simplemente aclarar que el hotel es únicamente como un paraje para llegar, ducharse y dormir.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities
mucho trafico por las reparacones en la avenida
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Ramón

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíble atención recomendable al 100
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Jaime Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
객실과 직원 모두 훌륭한 서비스
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities
Están muy chiquitos los baños
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La chica que nos atendió en la mañana a mi novio y a mi fue super amable.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Jairo Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente atención
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Jorge

Liked: Staff & service, amenities, property conditions & facilities
Personal muy atento y amable
Stayed 1 night in Jan 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

Pense que las instalaciones era mejor.

La habitacion muy pequeña y se hizo incomoda.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo el servicio muy bien
Stayed 1 night in Jun 2022
Verified

8/10 Good

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general estuvo agradable la estancia en el hotel, un poco pequeña la habitación, pero por el costo es justo, agradable vista a las montañas
Stayed 1 night in May 2022
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiene una excelente limpieza y el personal es muy amable
Stayed 1 night in Jan 2022
Verified

2/10 Terrible

Ruben

Disliked: Staff & service

Reservaciones.

No respetan reservacuones.
Stayed 1 night in Jan 2022