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Casa Lum

3.5 star property

Choose dates to view prices

Located close to San Cristóbal de las Casas Cathedral and Plaza 31 de Marzo, Casa Lum provides an airport shuttle, a rooftop terrace and designer shops on-site. Treat yourself to a massage at the on-site spa. The on-site Mexican cuisine restaurant, Casa Lum, offers breakfast, brunch, lunch, dinner and al fresco dining. Free in-room WiFi is available to all guests, along with a garden and laundry facilities.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
The current price is S$158
includes taxes & fees
3 Jun - 4 Jun
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Policies

Check-in

Check-in time starts at 3:00 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately MXN 190 per person
  • Airport shuttle fee: MXN 1800 per vehicle (return)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is Casa Lum pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Casa Lum?

As of 21 May, 2026, prices found for a 1-night stay for 2 adults at Casa Lum on 3 Jun, 2026 start from S$158, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Casa Lum?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Casa Lum?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Casa Lum?

Checkout is at noon.

Does Casa Lum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 1800 per vehicle applies.

Where is Casa Lum located?

This family-friendly San Cristóbal de las Casas hotel is located in the historical district, within a 5-minute walk of San Cristóbal de las Casas Cathedral and Plaza 31 de Marzo. Arches of Carmen and Ex-Convent of Santo Domingo are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.8

Exceptional

9.8

Cleanliness

9.8

Location

10

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 157 out of 176 reviews
Rating 8 - Good. 16 out of 176 reviews
Rating 6 - Okay. 2 out of 176 reviews
Rating 4 - Poor. 0 out of 176 reviews
Rating 2 - Terrible. 1 out of 176 reviews

Reviews

Verified

10/10 Excellent

Mercurio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really great property and clean, the staff was absolutely outstanding! The restaurant amazing! This is a great place to stay.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

YOSEBA

Liked: Cleanliness, staff & service, property conditions & facilities
EXCELLENT SERVICE AND REALLY FRIENDLY STAFF
Verified

8/10 Good

Ketankumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is the best. Nice garden. The staff is excellent.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Book it! Location is perfect, rooms are spacious and property is beautiful. Staff was so great, not a single complaint.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed staying at Casa Lum. It is in an excellent location right on one of the main “andadores” in San Cristobal. The hotel was clean, quiet and the staff were really friendly. They have a small terrace where you can see the sunrise or sunset of the city. The food in the restaurant was good, also if you want more variety there are many restaurants right outside the hotel. Shops, coffee shops, ATM and more places just 5-10 minutes walk away. You can walk to the some of the main places to visit like the Centro Historico, Churches, Mercadito de Los Dulces, Mercadito de Artesanias and more! We are planning to come back again.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, locationcleanliness, friendly staff and comfortable bed.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A useful tip for future travelers: if you are planning to buy local artisan crafts, check the selection inside the hotel before shopping elsewhere in town. After exploring many different stores around San Cristóbal, I found that Casa Lum actually offered better prices and noticeably higher quality pieces. Their collection of regional pottery and artisan work is exceptional. I would also highly recommend this hotel for travelers carrying valuables or professional equipment. The rooms include secure safes, which gave me great peace of mind while traveling with my photography gear. And if you enjoy creating beautiful content for Instagram or social media, this hotel is a dream. Every corner of the property is incredibly photogenic. As a professional photographer who works in luxury hospitality, I can confidently say the design, lighting, textures, and atmosphere make Casa Lum one of the most visually appealing boutique hotels I have visited.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Frank S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Was fantastic
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
..
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Jo Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, good location, very will kept and clean. Highly recommend. Restaurant very good. Hotel is first class.
Stayed 5 nights in Jul 2023
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel in a transformed mexican colonial house. Very friendly, professional staffade me feel very welcomed. Breakfast menu options were delicious. Coffee was always perfect. Rooms are very charming and spacious. Can't wait to go back!
Stayed 5 nights in Oct 2022
Verified

10/10 Excellent

Wendi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Lum is simply amazing. We had Ariel help us out during our stay, from any hotel needs to walking us and guiding us to our vehicle. Having coffee outside your door every morning was the best! Definitely going back!
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Safety box was inoperable
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente experiencia en Hotel Casa Lum, en San Cristóbal de las Casas. El servicio y la atención son verdaderamente excepcionales y personalizados; desde el primer momento te hacen sentir como en casa, con una hospitalidad auténtica y cálida difícil de encontrar. La higiene de toda la propiedad es impecable. El ambiente es acogedor, íntimo y lleno de detalles. La vegetación interior le da una vibra muy especial y relajante, mientras que el restaurante destaca por una decoración fenomenal y con muchísimo estilo. Las habitaciones tienen un diseño perfectamente ad hoc con el concepto del hotel: elegantes, cómodas y muy bien pensadas. Las regaderas cuentan con excelente presión de agua, las toallas son suaves y acolchonadas, y las batas de baño simplemente espectaculares. Los colchones rígidos permiten un descanso pleno y muy reparador. La atención en front desk merece una mención aparte: profesional, amable y sumamente eficiente. Te atienden con un nivel de hospitalidad comparable al de los mejores hoteles boutique. Además, la selección de artesanías que ofrece el hotel supera en calidad a muchas de las boutiques que se encuentran caminando por San Cristóbal de las Casas. Y para cerrar, la ubicación es perfecta. Sin duda, un lugar altamente recomendable para hospedarse en Chiapas. Atentamente Francisco Estrada desde Los Cabos BCS.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Jose Miguel

Liked: Cleanliness, amenities, property conditions & facilities
Mi bonito el hotel
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fresco y rico
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service
Impecable la habitación
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, amenities
Excelente , nos encantó el hotel y el servicio
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonito hotel, excelente ubicación. Todo el personal es extraordinario.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Ingrid Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 1 night in May 2025
Verified

10/10 Excellent

Ana Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Casa Lum es excelente opción
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Ana Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
el hotel está increíble, la habitaciones bellas y limpias el hotel está a pie de restaurantes, cafés, iglesias. el restaurarte del hotel está delicioso, definitivamente me volvería a hospedar en casa Lum
Stayed 2 nights in Apr 2025