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Issaquena Heights Boutique Hotel

3.5 star property
A boutique hotel where travelers find a peaceful garden retreat, pool relaxation, and rejuvenating spa treatments in the midst of city life

Choose dates to view prices

Issaquena Heights Boutique Hotel, in the heart of the business district, offers a genuine retreat with a garden and quiet terrace. Enjoy the outdoor pool with sun loungers, spa treatments, on-site bar, and free WiFi throughout your stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is S$123
includes taxes & fees
7 Jun - 8 Jun
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Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7 PM

Early check-in subject to availability

Late check-in subject to availability

Late check-in fee for check-in between 7:00 PM and 9:00 PM

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately ZAR 180 per person
  • Late check-in fee for check-in between 7:00 PM and 9:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
All guests who check in must have the same name as that of the credit card used to make the booking.

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the swimming pool

Frequently asked questions

Does Issaquena Heights Boutique Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Issaquena Heights Boutique Hotel?

As of 21 May, 2026, prices found for a 1-night stay for 2 adults at Issaquena Heights Boutique Hotel on 7 Jun, 2026 start from S$123, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Issaquena Heights Boutique Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Issaquena Heights Boutique Hotel?

Self-parking is free at this property.

What time is check-in at Issaquena Heights Boutique Hotel?

Check-in start time: 2 PM; check-in end time: 7 PM. Late check-in is available from 7:00 PM to 9:00 PM for a fee.

What time is check-out at Issaquena Heights Boutique Hotel?

Checkout is at 10 AM.

Where is Issaquena Heights Boutique Hotel located?

Situated in the business district, this hotel is within 1 mi (2 km) of Knysna Waterfront, Knysna Quays and Knysna Lagoon. Garden Route National Park and Simola Golf Course are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.4

Cleanliness

9.0

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 24 out of 39 reviews
Rating 8 - Good. 10 out of 39 reviews
Rating 6 - Okay. 1 out of 39 reviews
Rating 4 - Poor. 3 out of 39 reviews
Rating 2 - Terrible. 1 out of 39 reviews

Reviews

Verified

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities
Great view
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb Issaquena

Amazing place. Great service, great rooms, great facilities and great views.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service

Short two night stay..

Nice boutique hotel..Arrived late and Whitney , was very good checking us in..Blossom was lovely, in the restaurant..Nice views over the lagoon..
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect staff Amazing people
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was amazing, and the breakfast was delicious. Very helpful with things to do in the area too. Thank you!!
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here, you won't be disappointed!!

A great hotel! Rooms were spacious and clean. The pool area was gorgeous with the most spectacular view! A bit far from town but they do offer a shuttle. Because the hotel was so beautiful, we decided to eat in the restaurant there instead of the town and was so glad that we did! The service was amazing and the food delicious! A big thank you to Elrico who went above and beyond to make our stay most memorable!
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel, friendly staff. Rooms are comfortable. It’s in at the top of the hill overlooking Knysna and not walkable. Not much in Knysa except the waterfront. It’s an overprice place for food and not much to see. The hotel was nice but I would stay in Plettenberg Bay instead.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a boutique hotel, lovely furnishings . big comfortable room. Excellent breakfast nice friendly staff. stunning location worth staying more than one night . We stayed 5 . Slight problem with the Wi-Fi, but was fixed very fast. Assistant manager Enrico & reservation manager Jennifer were very help full and attentive , as were the dining room staff
Stayed 5 nights in Oct 2023
Verified

8/10 Good

Robert

Liked: Cleanliness, room comfort

Quiet hotel with excellent views!

Lovely place with excellent view over Knysna - staff very efficient and courteous. Little bit disappointed with breakfast - convoluted; coffee or juice both not both and one coffee - pay extra to refill. No replenishing of water in the room - slight feeling of money pinching.
Stayed 2 nights in Oct 2023
Verified

4/10 Poor

Kim

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The view over Knysna was excellent. The room was up to standard and clean. Staff pleasant. That’s where it ends. The dining was poor. A number of items on the menu not available. Breakfast average at best. Overpriced.
Stayed 3 nights in May 2024
Verified

8/10 Good

Ramdas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fantastic B&B with views to die for

The host, Nan, and her team were extremely welcoming, helpful and informative and went out of their way to make our stay an enjoyable experience. It has only been open for less than a year and we think that Madison Manor is a fantastic B&B with outstanding views and service. We felt secure, there was plenty of parking and we used taxis to enjoy restaurants in the area rather than walk the hill!
Verified

10/10 Excellent

Luiz

Liked: Cleanliness, staff & service, amenities
Maravilhoso
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Christoph

Lage ist Top. Personal sehr freundlich und hilfsbereit! Leder hatten wir in unserem Zimmer ziemlich viele Ameisen und die Türen / Fenster waren überhaupt nicht dicht. Zudem höhrte man jeden Ton von aussen.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Elin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyggelig og pent hotell med fantastisk utsikt. Veldig god mat og service
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Camila

Café da manhã muito bom, bar da Piscina com vinhos ótimos. Quarto e Statf bons!!
Stayed 2 nights in Nov 2018
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Lage und unglaublich netter Service

Wir hatten eine Übernachtung gebucht. Unglaublich netter und familiärer Service. Haben wie so bisher noch nirgendwo erlebt. Die Herrin des Hauses hat uns zum Schluss sogar noch eine Alternativroute für den Rückweg ausgearbeitet. Unglaublich freundlich. Wir kommen wieder. Zudem hat das Hotel eine super Lage mit direktem Blick auf die Lagune von Knysna und nur eine kleine Anzahl an Zimmern, was den Aufenthalt nochmals angenehmer macht. Die Einrichtung ist sehr geschmackvoll. Teilweise erinnert es an ein Museum. Wirklich klasse!
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo hotel em Knysna

Certamente um dos melhores hotéis em que já me hospedei. Tudo foi espetacular.
Verified

10/10 Excellent

HH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heaven on earth

Thanks for a pleasant stay. The view was wonder full. The rooms were beautifull, especially the antiques. Just love everything, Koi fishes, breakfast, supper, the quietness and Nala the friendly Labby.
Stayed 4 nights in Feb 2018
Verified

10/10 Excellent

Hasse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Knysna overview

We had a fantastic week in Knysna as the central point for our daily activities nearby. Location is on a hill but with a fabulous view. Walking down no problem and taxi always available when returning in evenings.
Stayed 7 nights in Jan 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr schöne Aussicht über Knysna

Die Lage des Hotels ist super...schön ruhig mit einer wundervollen Aussicht aber nicht all zu fern von Restaurants und shopping Möglichkeiten.
Stayed 3 nights in Dec 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traumhafter Ausblick über Knysna, sehr freundliches Personal, schöner Pool, ordentliches Zimmer, Bett war etwas klein
Stayed 1 night in Nov 2017
Verified

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

This is a nice hotel which is full of antiques. The rooms are done out nicely. The hotel is currently under some maintenance work due to the recent fires but is lucky to still be standing as the house next door was completely destroyed. My only complaint would be the noise of the air conditioning. Having turned off ours and the fridge as the made too much noise, I was still awoken by some other ac despite being the only guests (as it was put of season) and I was wearing earplugs. Breakfast is very good and staff are friendly and helpful.
Stayed 1 night in Aug 2017
Verified

10/10 Excellent

Thatyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendo

Maravilhoso! Super recomedo. Conforto, limpeza, decoração e paisagem. Porem o café da manhã é bem básico e não havia água para beber no hotel.
Stayed 1 night in Aug 2017
Verified

10/10 Excellent

Zimkhitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality stay

I had an amazing stay at this hotel. The service is superb and the staff is very helpful and friendly. The room was nicely decorated and spacious. I would highly recommend this hotel for the location, staff, beautiful views from the pool area and spacious room.
Stayed 3 nights in Jul 2017