El Tropicano, above Costera Acapulco, offers a quiet escape with scenic gardens. Guests can relax on the spacious terrace, swim in two outdoor pools, or dine at the welcoming restaurant. The helpful staff consistently receives praise at this smoke-free property.
Reviews
6.86.8 out of 10
Popular amenities
Pool
Restaurant
Air-conditioning
Breakfast available
Room service
Housekeeping
The current price is S$68
S$68
includes taxes & fees
25 May - 26 May
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Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 20
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for cooked-to-order breakfast: from approximately MXN 199.00 for adults and from MXN 105.00 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Frequently asked questions
Does El Tropicano have a pool?
Yes, this property has 2 outdoor pools.
How much does it cost to stay at El Tropicano?
As of 21 May, 2026, prices found for a 1-night stay for 2 adults at El Tropicano on 25 May, 2026 start from S$68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is El Tropicano pet-friendly?
No, pets are not allowed at this property.
What time is check-in at El Tropicano?
Check-in start time: 4:00 PM; check-in end time: midnight.
What time is check-out at El Tropicano?
Checkout is at noon.
Where is El Tropicano located?
Located in Costera Acapulco, this hotel is within a 10-minute walk of Naval History Museum, Casa de la Cultura and Icacos Beach. El Veladero National Park and Acapulco Convention Center are also within 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0
Cleanliness
7.8
Location
7.0
Staff & service
6.2
Property conditions & facilities
Rating 10 - Excellent. 59 out of 262 reviews
10 - Excellent
59
Rating 8 - Good. 78 out of 262 reviews
8 - Good
78
Rating 6 - Okay. 63 out of 262 reviews
6 - Okay
63
Rating 4 - Poor. 30 out of 262 reviews
4 - Poor
30
Rating 2 - Terrible. 32 out of 262 reviews
2 - Terrible
32
Reviews
Verified
8/10 Good
Desiree
28 May, 2023
Liked: Staff & service
Staff was great. The property is a bit run down and the pool was not very clean but a lot of people were swimming in it. The price was really great for 5 nights and we were happy with our choice in the end.
Es un poco antiguo todo, pero limpio.
Las camas y las almohadas son cómodas.
Las albercas están calentitas.
El personal es muy amable.
El aire acondicionado funciona muy bien.
Hay muchas cosas cerca, súper, restaurantes, etc…
Personal muy amable, buena ubicación, la limpieza no fue excelente pero tampoco estaba mal, el aire acondicionado funcionaba bien.
Adrián
Stayed 4 nights in May 2026
Verified
6/10 Okay
Fernanda Lizzet
9 May, 2026
Disliked: Amenities
Se veían que no limpian las habitaciones, cuando llegamos a bajo de las camas había envoltorios de huéspedes anteriores y un cepillo, las regaderas no tenían agua caliente, las reportamos y nos dijeron que tardaba un rato en salir y nunca salió, la perilla del baño ya no servía bien y un familiar se quedó atorado en el baño y no podíamos sacarlo y tuvieron que romper la perilla, la televisión no prendía, ya que el cable no llegaba al conector y esa el único conector cerca, el personal si trataba de ser atento, pero si nada de lo anterior los afecta, porque casi no están en el hotel, está bien
En general es bueno camas almohadas baño y atención
No para exigentes
Cunple con lo necesario
Alfredo
Stayed 2 nights in Jan 2026
Verified
6/10 Okay
Javier
8 Sept, 2025
Liked: Staff & service
Habitaciones sucias, sin TV, sin control de aire acondicionado.
Javier
Stayed 1 night in Sep 2025
Verified
8/10 Good
Saul
13 Jun, 2025
Liked: Amenities
De acuerdo al precio, estuvo Bien mi estancia, me gustó que hay agua abundante en la regadera, la Alberca de atrás excelente, Buen trato del personal, solo las camas no son lo ideal para descansar se sumen, pero lo demás muy Bien
Muy gentiles el personal, el check in fue súper rápido y muy sencillo.
Me encantó el precio, es un hotel muy lindo y su personal muy cálido.
Altagracia
Stayed 2 nights in Jan 2025
Verified
8/10 Good
Israel
29 Dec, 2024
Liked: Staff & service
Podria ser mejor actualizando sus instalaciones
Israel
Stayed 3 nights in Dec 2024
Verified
10/10 Excellent
Berenise Virginia
4 Dec, 2024
Liked: Amenities
Excelente servicio
Berenise Virginia
Stayed 1 night in Dec 2024
Verified
6/10 Okay
Jaime
9 Nov, 2024
Liked: Staff & service
las habitaciones estan en un estado no aceptable y viejas las instalaciones, la cama vieja, las puertas descuidadas, les falta dar mantenimiento ya que son habitaciones que estan en uso y no estan en buenas condiciones
Jaime
Stayed 2 nights in Nov 2024
Verified
6/10 Okay
SIMON G
3 Nov, 2024
Disliked: Staff & service
El aire acondicionado no servía, no funcionaba para enfriar todo el cuarto. En la mañana no había agua