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The Ancient Gatehouse Hotel

3.0 star property
Central guesthouse connected to a shopping centre in Wells with a restaurant

Choose dates to view prices

Photo gallery for The Ancient Gatehouse Hotel

View from property
1 bedroom, premium bedding, individually decorated
Exterior
Front of property
Breakfast, lunch, dinner served; Italian cuisine
This welcoming guesthouse connects to a shopping center, offering relaxation and convenience. Visitors enjoy peaceful moments in the garden or terrace while staying connected with in-room WiFi. The helpful staff enhances the experience at this well-positioned property.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Housekeeping
  • Free WiFi
The current price is S$134
includes taxes & fees
4 Nov - 5 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Portable fan
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Portable fan
Premium bedding
  • Sleeps 2
  • 1 Double Bed

Single Room, 1 Single Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Portable fan
Premium bedding
  • Sleeps 1
  • 1 Twin Bed

City Double or Twin Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Portable fan
Premium bedding
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Portable fan
Premium bedding
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room

1 bedroom, premium bedding, individually decorated

Deluxe Double or Twin Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Portable fan
Premium bedding
  • Sleeps 2
  • 2 Twin Beds
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About the area

Map
20 Sadler Street, Wells, England, BA5 2SE

What's nearby

  • Wells Cathedral - 3 min walk - 0.3 km
  • Vicar's Close - 3 min walk - 0.3 km
  • Wells Bishop's Palace - 5 min walk - 0.4 km
  • Milton Lodge Gardens - 15 min walk - 1.3 km
  • Wookey Hole Caves - 8 min drive - 3.5 km

Getting around

  • Frome Station - 27 min drive
  • Bristol International Airport (BRS) - 39 min drive

Restaurants

  • ‪The Quarter Jack (Wetherspoon) - ‬7 min walk
  • ‪The Good Earth - ‬5 min walk
  • ‪Fosso Lounge - ‬3 min walk
  • ‪The Crown at Wells - ‬2 min walk
  • ‪Coffee #1 - ‬4 min walk

About this property

The Ancient Gatehouse Hotel

Guest house connected to a shopping centre
A terrace, a garden and a restaurant are just a few of the amenities provided at The Ancient Gatehouse Hotel. In addition to a bar, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
You'll also enjoy the following perks during your stay:
  • Cooked-to-order breakfast (surcharge), express check-out and multilingual staff
  • Smoke-free property and a front desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All rooms are individually furnished, and include comforts such as premium bedding, in addition to thoughtful touches such as free WiFi and free bottled water.
Other conveniences in all rooms include:
  • Heating and portable fans
  • Free toiletries and hairdryers
  • 18-inch flat-screen TVs with digital channels
  • Electric kettles, daily housekeeping and desks

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Front of property

White Hart Inn

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  • Free WiFi
  • Business services
  • Bar
8.2 out of 10, Very good, 386 reviews
White Hart Inn

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 100 metres
  • Street parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 9:30 AM on weekends; GBP 15 for adults and GBP 15 for children
  • A restaurant

Restaurants on site

  • Rugantino

Family friendly

  • Separate bedroom

Conveniences

  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Built in 1473
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 18-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 24
Express check-out available

Special check-in instructions

The front desk is open Thursday - Monday (8:00 AM - 10:00 PM) and Tuesday - Wednesday (9:00 AM - 6:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately GBP 15.00 for adults and from GBP 15.00 for children
  • Late check-out fee: GBP 24 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties

Property is also known as

Ancient Gatehouse Hotel Wells
Ancient Gatehouse Hotel
Ancient Gatehouse Wells
Ancient Gatehouse
The Ancient Gatehouse
The Ancient Gatehouse Wells
The Ancient Gatehouse Hotel Wells
The Ancient Gatehouse Hotel Guesthouse
The Ancient Gatehouse Hotel Guesthouse Wells

Frequently asked questions

Is The Ancient Gatehouse Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Ancient Gatehouse Hotel?

As of 31 Oct, 2025, prices found for a 1-night stay for 2 adults at The Ancient Gatehouse Hotel on 4 Nov, 2025 start from S$134.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Ancient Gatehouse Hotel?

There is free parking nearby.

What time is check-in at The Ancient Gatehouse Hotel?

Check-in start time: 2 PM; check-in end time: 10 PM.

What time is check-out at The Ancient Gatehouse Hotel?

Checkout is at 11 AM. Late checkout is available for GBP 24 (subject to availability).

Where is The Ancient Gatehouse Hotel located?

Located in the heart of Wells, this guesthouse is steps away from Wells & Mendip Museum and Wells Cathedral. Vicar's Close and Ebbor Gorge are also within 5 minutes.

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Reviews

The Ancient Gatehouse Hotel Reviews

9.0

Wonderful

9.0

Cleanliness

9.4

Location

9.2

Staff & service

8.8

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 110 out of 185 reviews
Rating 8 - Good. 52 out of 185 reviews
Rating 6 - Okay. 14 out of 185 reviews
Rating 4 - Poor. 7 out of 185 reviews
Rating 2 - Terrible. 2 out of 185 reviews

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ancient building, lovely hosts, great restaurant

Ancient building, lovely hosts, excellent Italian restaurant. Room was clean and tidy in this 400 year old building. Breakfast room looks onto Cathedral green.
Stayed 1 night in May 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Possibly the most beautiful hotel I’ve ever stayed in and the most friendly staff possible!
Stayed 2 nights in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully located in this historic city
Stayed 1 night in Sep 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderfully friendly staff. Great location just steps away from the cathedral.
Stayed 1 night in Jul 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All went fine
Stayed 1 night in May 2025

10/10 Excellent

Dayna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views of the Cathedral. Excellent location. Delicious Italian restaurant on-site with many options all around. Andy (manager) and the entire staff so friendly and helpful. Highly recommended for the price - 2 star at 4 star service. Parking not that convenient, but that is expected.
Stayed 2 nights in Feb 2025

8/10 Good

Sarah

Liked: Cleanliness, amenities
Lovely stay with an excellent welcome from very attentive hotel and restaurant staff. Room and bathroom was a bit smaller than I expected, and could do with a bit more modernising, TV was very small and floors quite uneven and creaky. But that kind of added to the atmosphere of an ancient gatehouse. Next time I would request a room with a view of the cathedral as I think these must be more spacious.
Stayed 1 night in Apr 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
This is a wonderful spot to enjoy Wells. The cathedral is across the green space in front of the hotel. The food in the restaurant excellent. The stairs to the room may be steep but worth it.
Stayed 1 night in Oct 2023

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities

Lovely hotel

Lovely hotel. A bit noisy with restaurant, radiators and room was very hot. Lovely lady at breakfast who’s cooking was fab but was on her own run round like a headless chicken
Stayed 1 night in Jan 2023

6/10 Okay

Gavin

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Room was very shabby and tired with poor quality fittings, worst shower ever had. Staff were very friendly and food was wonderful.
Stayed 1 night in May 2023

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quaint hotel in town!

Great location - right in the center of town! Also has a restaurant, but it was full and I could not have dinner there - must be good! Had view of the cathedral from my room, which was a 3min walk - glorious! Very quiet as facing the back. Room was single, not big but plenty for one; bathroom was large. Access to the room was up 2 flights of stairs, first one OK, second one "treacherously steep and narrow!" - good if you are in good shape! Breakfast was very good.
Stayed 1 night in Aug 2023

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning.

I stayed for three nights in March, traveling on my own. Beautiful old building. Staff are very attentive with your needs. I had a single room, WOW it was beautiful. VERY comfy bed with fresh white cotton bedding. There was also a thick throw in the wardrobe if you were cold. With a dressing table and stool and a armchair. The bathroom was very big with a nice warm shower. Towels supplied were very soft and clean. I couldn't of been more comfortable and settled. From my bedroom and the bathroom windows I had a stunning view of the Cathedral. In the restaurant below I had some scummy Italian food. Very fresh and cooked to perfection. I loved it. The rooms are up some VERY steep stairs. So please be prepared. Definitely no good if you are not great at climbing. Parking in Wells is horrendous so best to use taxi. There is only one little thing I would change. Ok n the bedroom they provide a kettle and coffee making provisions. They are on the dressing table with fresh water. But sadly this is up against the radiator. Which makes the fresh water very warm. Maybe put it on a shelf near the TV instead. But over all it's still a 10/10 for me.
Stayed 3 nights in Mar 2023

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Abdul

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Everywhere is very walkable. Wide range of shops and restaurants. The Gatehouse is unique and charming. The hotel staff are very nice and accommodating. Great value for money. Beds comfortable. Room very clean. Overall a great experience and the city of Wells is a must-see
View from dining room
Dining room
Lobby
Stayed 2 nights in Sep 2025

8/10 Good

Edward

Liked: Cleanliness
Disliked: Staff & service, amenities
NO PARKIING Despite not being able to reach the hotel because of a road block, not being able to speak to anyone when we phoned (and we tried several times), being offered parking options that were not available or impractical as a stop from our check-in to check-out, meaning we had to carry our luggage through town from Waitrose long-stay car park, no reception staff for most of our stay and not being able to get breakfast in the hotel, we actually liked the place. The location is ideal for visiting the cathedral and also for excellent restaurants and coffee shops. The passage to our room felt a little like a worm hole; it goes in all directions at rather curious angles. The room offered a view across the green to the cathedral. The clock chimes every quarter; you’ll hear it if you’re awake but it didn’t keep us awake. WiFi in our room was only 6mbps down at best – but even if there a WAP on our floor, the thickness of the walls meant it would have struggled. The bathroom has a bath and a hose with a shower head but no shower. Hot water supply is good. The room had a nice feel about it. The building is definitely old and the hotel has an eccentric charm. We’d stay there again, if we were not driving.
Stayed 1 night in Aug 2025

10/10 Excellent

Elsa

Liked: Cleanliness, amenities, property conditions & facilities
Very characterful, great restaurant, really good food. Doggy friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming visit!

We loved our stay at the Ancient Gatehouse. It is just that, ancient and charming. The room was lovely and had a nice clean bathroom. We were fortunate to have a room that looked out over the green and had a view of the cathedral. There is no air conditioning. Very few places in the UK or Europe have AC, these are old buildings. There was a fan and large windows which suited us perfectly. The hotel has an excellent Italian restaurant where we ate dinner. We stayed only one night, but we will definitely return in the future.
View of Wells Cathedral from the Bishops Palace
View from our window (the front is under renovation)
Wells Cathedral
Bedroom
Stayed 1 night in Jun 2025

10/10 Excellent

Gill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful location

Lovely room in an interesting building in the heart of Wells. Friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and welcoming - we enjoyed our visit to Wells itself very much indeed. It was our second visit to this hotel and we would certainly choose it again!
Stayed 4 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, amenities
Excellent location in a charming city
Stayed 1 night in Jun 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An old character building which has a very modern feel to it. Excellent
Stayed 1 night in Jun 2025

8/10 Good

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and laid back feel about the place.Very good value for money
Stayed 1 night in May 2025

6/10 Okay

Amanda

Room was in need of updating, carpet was dirty. Staff were pleasant, but failed to tell us that they were not open on the day we left so no breakfast would be served. We just left our key at the closed desk. The restaurant looked very nice, but didn’t get a chance to try it.
Stayed 1 night in Apr 2025

10/10 Excellent

Fran

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff at the hotel were so friendly and helpful. The room was beautiful, clean, comfortable, excellent facilities.
Stayed 2 nights in Apr 2025

6/10 Okay

William

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Beautiful Hotel, Amazing Breakfast, Awful Bed

The outside of this hotel is absolutely beautiful, with the historic Gatehouse plus connecting building and the location is complete perfection. I can’t imagine there is a better placed hotel in the whole of Wells. The staff were extremely welcoming and could not do enough for us. The breakfast is one of the best breakfast’s I have ever had in a hotel - no exaggeration! All made to order, with plenty of Hot Drinks and juices. Pretty much the only thing that let down our stay was the bed. The bed was so uncomfortable that at around 2am of not being able to sleep I actually decided to sleep on the floor! I did over head the staff talking about how the rooms and furniture were getting a refurb soon - which is promising. So although 3 stars feels harsh… I think it is fair as the bed was so bad that we could not properly sleep here.
Amazing Breakfast
Hotel Exterior
Cathedral View from breakfast
Stayed 1 night in Apr 2025