Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW

3.5 star property
Suburban hotel with fitness centre and sauna

Choose dates to view prices

Photo gallery for Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW

Exterior
Creator video
Property amenity
Lobby
Outdoor wedding area
The Parkmore Hotel & Leisure Club sits in the heart of the city, offering a peaceful garden and terrace escape. Travelers can enjoy Asian dishes from breakfast through dinner at the Birdcage restaurant, then balance indulgence with Pilates or yoga classes at the on-site gym.

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
The current price is S$188
includes taxes & fees
9 Nov - 10 Nov

Room options

Available filters for rooms
Showing 14 of 14 rooms

Standard Room, 1 Single Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Free cots/infant beds
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
Eco-friendly cleaning supplies
  • Sleeps 1
  • 1 Twin Bed

Standard Room, 2 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Free cots/infant beds
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
Eco-friendly cleaning supplies
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(15 reviews)

Highlights

Free cots/infant beds
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 Double Bed

Suite, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

Junior Suite, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

Family Room, Multiple Beds, Non Smoking

Highlights

Free cots/infant beds
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
Eco-friendly cleaning supplies
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Family Room, Multiple Beds, Non Smoking

Highlights

Free cots/infant beds
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
Eco-friendly cleaning supplies
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

1 Double 1 Single, Non-Smoking, Family Room

  • Sleeps 3

Family Room With 1 Double Bed And 2 Single Beds-Non-Smoking

  • Sleeps 4

Junior Suite with Double Bed

  • Sleeps 2

Standard Room with Double Bed-Non-Smoking

  • Sleeps 2

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2

Suite with Double Bed

  • Sleeps 2
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About the area

Map
636 Yarm Road, Eaglescliffe, Stockton-on-Tees, England, TS16 0DH

What's nearby

  • University Hospital of North Tees - 9 min drive - 8.5 km
  • Wynyard Woodland Park - 10 min drive - 9.2 km
  • Teesside University - 11 min drive - 10.8 km
  • Riverside Stadium - 13 min drive - 13.1 km
  • The Darlington Arena - 13 min drive - 16.2 km

Getting around

  • Stockton-on-Tees Eaglescliffe Station - 8 min walk
  • Durham (MME-Teesside Intl.) - 14 min drive

Restaurants

  • ‪The Eagle - ‬15 min walk
  • ‪Locomotion Hotel - ‬7 min walk
  • ‪The Ketton Ox - ‬2 min drive
  • ‪Tomahawk - ‬3 min drive
  • ‪Pot And Glass - ‬3 min drive

About this property

Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW

Hotel in the city centre
You can look forward to a terrace, a garden and a hair salon at Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW. For some rest and relaxation, visit the sauna or the steam room. The on-site Asian cuisine restaurant, The Birdcage, offers breakfast, lunch, dinner and children's meals. Fitness classes and yoga classes are offered at the gym; Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW also has dry cleaning/laundry services, a bar and a hot tub. Stay connected with free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Free self-parking
  • Full breakfast (surcharge), bike hire and an electric car charging station
  • A banquet hall, a 24-hour front desk and a porter/bellboy
  • Guest reviews give top marks for the helpful staff
Room features
All 55 rooms include comforts such as laptop-friendly workspaces, as well as amenities such as free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • Flat-screen TVs with cable channels
  • Free infant beds, electric kettles and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available for a fee: GBP 9 to 11 for adults and GBP 9 to 11 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Birdcage

Things to do

  • Bicycle rentals
  • Fitness classes
  • Gym
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed for Christmas Day and New Year's Day:
  • Fitness facilities
  • Laundry facilities
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 9.00 to 11.00 for adults and GBP 9.00 to 11.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system

We should mention

This property does not have any lifts

Property is also known as

Best Western Parkmore Hotel Leisure Club Stockton-on-tees
Best Western Parkmore Hotel Leisure Club
Best Western Parkmore Leisure Club Stockton-on-tees
Best Western Parkmore Hotel Leisure Club Stockton-on-Tees
Best Western Parkmore Hotel Leisure Club
Best Western Parkmore Leisure Club Stockton-on-Tees
Best Western Parkmore Leisure Club
Hotel Best Western Parkmore Hotel & Leisure Club
Best Western Parkmore Hotel & Leisure Club Stockton-on-Tees
Best Western PARKMORE HOTEL
Best Parkmore Leisure Club
Best Western Parkmore Hotel Leisure Club
Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW Hotel

Frequently asked questions

Does Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW have a pool?

Yes, this property has an indoor pool. The swimming pool is closed on Christmas Day and New Year's Day.

How much does it cost to stay at Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW?

As of 31 Oct, 2025, prices found for a 1-night stay for 2 adults at Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW on 9 Nov, 2025 start from S$188.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW?

Self-parking is free at this property.

What time is check-in at Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW?

Check-in start time: 2 PM; check-in end time: 2 AM.

What time is check-out at Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW?

Checkout is at 11 AM.

Where is Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW located?

Located in the heart of Stockton-on-Tees, this hotel is within 1 mile (2 km) of Butterfly World and Preston Park. Ropner Park is 2.8 mi (4.5 km) away. Stockton-on-Tees Eaglescliffe Station is 8 minutes by foot and Allens West Station is 12 minutes.

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Reviews

Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW Reviews

7.6

Good

8.0

Cleanliness

7.8

Location

8.2

Staff & service

7.2

Eco-friendliness

7.0

Property conditions & facilities
Rating 10 - Excellent. 131 out of 428 reviews
Rating 8 - Good. 149 out of 428 reviews
Rating 6 - Okay. 84 out of 428 reviews
Rating 4 - Poor. 47 out of 428 reviews
Rating 2 - Terrible. 17 out of 428 reviews

Reviews

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great weekend break

Had a lovely, stay Clean, comfortable & friendly place
Stayed 2 nights in May 2025

10/10 Excellent

David

Liked: Amenities, property conditions & facilities
Nice hotel, pleasant stay all round.
Stayed 1 night in Jun 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely rooms and staff
Stayed 3 nights in Jun 2023

6/10 Okay

Andi

Disliked: Property conditions & facilities
We stay here only because it is the closest hotel to family. The hotel is OK but a bit run down. We had the same room this visit as our last and the carpet was new but the bathroom fittings were as worn as before. I can't recommend the Parkmore and if I had another viable option, I'd take it.
Stayed 1 night in Mar 2025

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Stay here 4 or 5 times now never had an complaints
Stayed 4 nights in May 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were freindly and Really Helpful. The food was excelllent as was the atmosphere around the hotel.
Stayed 1 night in Oct 2022

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities
Spa is amazing! Rooms are clean! Staff are very attentive. Spa is beautiful although could do with a little touch up in the steam room cracked tiles where you sit) but an amazing day/night.
Stayed 1 night in Sep 2024

10/10 Excellent

ALISON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay in a great size family room. Swimming pool for the kids was great. Staff all friendly and very helpful (we had a visit from the tooth fairy whilst there 😊 ) Pancakes for breakfast made the kids day! Good location with car to lots of things. Would recommend.
Stayed 2 nights in Apr 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all friendly and very helpful. Thank you !
Stayed 1 night in Nov 2023

8/10 Good

Raymond

Liked: Cleanliness, staff & service, room comfort

Business stay at parkmore hotel Stockton

Stay was pleasant. Breakfast had plenty of choice and cooked well. Evening meal was nice and a varied choice. All staff are polite and helpful.the room was a bit dated, scuff marks on wall and lighting was poor with bed pushed to corner of room. It was adiquate for my stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good leisure facilities

My stay was ok nothing too bad the room was very warm but there is a fan. My room was also next to kitchen extraction I was up early for work but if I wasn’t it is noisy. Staff were great housekeeping excellent free parking good leisure facilities.
Stayed 1 night in May 2024

4/10 Poor

Tracy

Liked: Cleanliness
Disliked: Staff & service

Noisy Rooms

The building is lovely and rooms as clean and reasonably comfortable. But I had to switch rooms after being woken by the noise from the next room. The couple in the next room weren’t being particularly noisy, but the walls were so thin that I could hear every word of their conversation. Having to repack and switch rooms after already having been asleep is far from ideal. It also took half an hour to be taken to my new room. Pillows are also like sleeping on concrete.
Stayed 1 night in Feb 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort

helpful and pleasant staff

Helpful and pleasant staff and had a warm welcome Rooms clean and tidy and functional. Great shower in my room, although wall mirror was missing and light over the mirror that should have been there didn't work. Glass roof over the entrance and other conservatory rooves could do with a clean, but only a minor point. All in all a good stay and will certainly be going back
Stayed 1 night in Jun 2023

6/10 Okay

Margaret

Limited breakfast choice and toaster badly needs replaced or given good clean. Property in need of updating.
Stayed 2 nights in Apr 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Give it a miss.

Cold tap in the bathroom didn't work, hairdryer didn't work, the colleague who was travelling with me couldn't turn down the heat in her room so it was a furnace. She was told by reception that they would let maintenance know but it would be 3-4 days before they would be able to look at it - we were only staying 1 night. To top it off, I had a pasta dish in the restaurant for dinner which gave me food poisoning. Hotels in this area are expensive which is why we stayed here - next time I'd spend the money and stay at a Premier Inn.
Stayed 1 night in Oct 2024

2/10 Terrible

Akhil

Disliked: Staff & service, property conditions & facilities
Called the property late evening prior to booking, and queried regarding the restaurant and the electric charging pod. When got to the hotel (after couple of hours), only to find out the both electric charger is not working and the restaurant closed earlier than said time. Bed comfort was not great either
Stayed 1 night in Jun 2023

6/10 Okay

Stephanie

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Ok stay

Arrived Sunday around 3pm, had a Sunday dinner in the birdcage restaurant was very nice.. The room 114 not the best very worn. cream carpet quite stained walls marked and plaster chipped. We are a family of 4 with a 3 year old and 7 month old and the room just lacks things, no hair dryer or iron something you would expect in most hotels. No air conditioning and the room was very hot .. Swimming pool is lovely just a bit cold but worth a visit. Overall ok stay.
Stayed 1 night in Aug 2023

4/10 Poor

Sam

Disliked: Cleanliness, staff & service
Room was very tired, walls covered in scrapes and smudges. Bathroom stunk very heavily of strong bleach. The ceiling in the halls have water marks from leaks. Food was extremely slow and waiting staff quite useless. Staff in general very friendly and helpful, just the hotel itself is very tired and dilapidated. I did not try the pool or gym so can't comment on them.
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Disappointing!!

Room was VERY cold at all times even with the radiator at maximum. Bed duvet / linen was ripped and torn at one end. No hot water in the morning when I tried to wash. Restaurant food was below average. Dust on display shelf in restaurant.
Stayed 1 night in Mar 2023

4/10 Poor

Rhys

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Left disappointed

Unfortunately a disappointing stay, hotel is showing its age and the service at reception was poor. Waited a while to be checked in and then waited so long to check out I had to leave to get to work and then return in my own time later to finalise my stay. They were having internet issues which I appreciate is not there fault however I left disappointed at my time being wasted and feeling as though I had paid far to much for a below average hotel. Unfortunately I won’t be returning
Stayed 1 night in Aug 2022

4/10 Poor

Ian

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Not Worth the Money

I will start with the positives. The staff were very helpful and friendly. Now the negatives. I booked what they called a suite not sure how it qualified as a suite. The bed was uncomfortable the mattress far too soft and the springs made it uncomfortable. The shower door was hanging off the shower I managed to kinda fix it but it kept falling off. The bath was a jacuzzi bath that didn’t work. When I asked why I was told it wasn’t advertised as a jacuzzi bath so they couldn’t be accused of wrongful marketing. There was a massive crack in the bath which could be dangerous. The hairdryer looked like it was from the 80’s and was stained probably from when you could smoke in hotel rooms. We used the kettle to make tea but it smelled and made the hot water taste disgusting this definitely needs replacing. I would say there are plenty of things that need to be done to make this worth the money they charge. The restaurant in the hotel was ok. Menu not massive and basic the food was ok not great. Their idea of a cocktail is laughable no thought put into the presentation. Overall this was a very disappointing stay and I won’t be returning in a hurry.
Stayed 4 nights in Apr 2024

10/10 Excellent

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
Great last minute night away with kids. Lovely hotel, friendly staff and brilliant leisure facilities! Mark couldn't be more helpful! If there was one down side, the restaurant menu could do with a revisit (very limited) and the beautifully cooked steak and fresh fish were very much let down by the frozen chips! BUT, the breakfast was amazing! Will definitely visit again!
Stayed 1 night in Oct 2025

8/10 Good

Simran

Liked: Cleanliness, property conditions & facilities
Staff at Reception was not smiling and that just put me off. Did not want to make much effort to welcome. Room was lovely. Very warm but i opened a window. No fridge though. Lovely dated property though. Didn't get to use pool or stay for breakfast.
Stayed 1 night in Oct 2025

6/10 Okay

Carol

Liked: Cleanliness, staff & service, amenities
Clean room good storage Good bed and bathroom Lack of well place plug sockets Felt a bit tired re decor, Reasonably priced evening meal, good variety and tasty food
Stayed 1 night in Oct 2025

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay, our family room was a little less fancy than the rwat of the hotel but thats fine, the food was lovely and so were the staff. The pool was nice, the area needs a little bit of a refresh and the spa was out of order but overall we had a loveky stay and will be back.
Stayed 2 nights in Aug 2025