Does Hotel El Mirador have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Hotel El Mirador pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of MXN 1000 per stay.

How much is parking at Hotel El Mirador?

Self-parking is free at this property.

What time is check-in at Hotel El Mirador?

Check-in start time: 3 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

Does Hotel El Mirador provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 700 per vehicle applies.

Where is Hotel El Mirador located?

Located in Hidalgo, this hotel is within a 10-minute walk of Commercial Walkway and Zicatela Beach. Puerto Angelito Beach and Carrizalillo Beach are also within 1 mile (2 km).

Hotel El Mirador Reviews, Deals & Photos 2025

8/10 Good

Laura

2 Aug, 2024

Liked: Cleanliness, amenities, property conditions & facilities

The view was beautiful! Loved the rooms with the view and the hammocks, the pool and the dining area outside ☺️

Stayed 3 nights in Jul 2024

6/10 Okay

Abigail

1 Apr, 2025

Had to carry my luggage to second level on stairs no one to help, no staff available, very basic room, the pools looked dirty and I don’t think I got my money’s worth

Stayed 1 night in Mar 2025

6/10 Okay

Arturo

12 May, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was not very clean. The staff seemed new or not interested in working. Young lady at reception was sleeping and room had bugs. Water pressure was surprisingly good. Room was made up to look clean but was not tye cleanest. Toilet was dirty. Hotel staff made a huge deal of checking out not wanting to return id because they need me to go up to retrieve the towels. If this was a known thing for check out then we would have taken the towels down

Stayed 1 night in May 2025

10/10 Excellent

Khalebb

22 Jun, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Rooms are clean, staff courteous and friendly, air conditioning was ok.

Stayed 1 night in Jun 2023

8/10 Good

Cesar

4 Jul, 2024

Liked: Staff & service, amenities

It was a nice property. Lots of locals stay in the area so it can be busy pool area. But they have 2 pools. The pool on the 2nd floor with a great view of the coast and sunset.

Stayed 1 night in Jun 2024

10/10 Excellent

Nicholas

21 Aug, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My husband and I spent hours everyday on the top patio (it’s the highest patio, room numbers are low 500’s). It was a highlight of my trip to sit up there and look at the whole city and miles of shoreline at the same time - absolutely recommend! The rooms are simple, but very clean and ac was good. In fact, you will always see someone cleaning! 10/10 recommend, would stay again.

Stayed 5 nights in Aug 2024

8/10 Good

miguel

28 Apr, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Needs improved the parking

Stayed 1 night in Apr 2024

2/10 Terrible

Linda

4 Jun, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

place is garbage dirty and unsafe do not stay there its scary and creepy

Stayed 15 nights in Apr 2024

10/10 Excellent

Minitza

23 Sept, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

They dont change the blanket and cockroaches in the bedrooms

Stayed 4 nights in Sep 2024

10/10 Excellent

maribel

8 Jun, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The rooms were clean the property was clean outside. The parking is underground and has an elevator to go up to the lobby and rooms. Bed and pillows are hard, you can hear into the other adjacent rooms but the worst thing was after about an hour of getting settled someone came into the room using another card. Now how does that happen????? Invasion of security and privacy.

Stayed 1 night in Jun 2024

2/10 Terrible

Gemma

31 Mar, 2024

Disliked: Cleanliness, amenities

Came back late on our first night and on the way to front entrance is very dangerous to get in thru because of some remodels on the road which us having 3 kids on this trip was scary since there is no real pathway, got in to the room to see a whole bunch of roaches all sizes all over our stuff.

8/10 Good

Noshai

1 Jan, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

My husband and I stayed here for two nights and we enjoyed our stay. The staff was very friendly and accommodating. They gladly watched our bags the day we were checking out so we could explore the area some more. The room was very spacious and clean, AC worked perfectly and the bathroom was also a decent size. One issue though was that our neighbors were pretty loud and they were utilizing the day bed directly outside of our room along with the one outside of their own room. Given that we spent most of our days away from the hotel and were really only there at night, we decided not to bring this to the hotel’s attention. Also, the pool was not very clean so we decided to skip going for a swim- the beaches nearby are way better than any pool anyway.

8/10 Good

maribel

6 Jun, 2024

The hotel is outdated and the pools are filthy. Not enough workers keeping up with outdoor cleaning. The amenities I assume the provided were soap and shampoo which they don’t, there was no shampoo or body wash available even after asking. *****The biggest fail for me was, you require a key to lock and unlock the door and to keep the door closed you have to lock the door which is a deadbolt. The property only provides one key per room so if someone leaves the room with the key whoever is inside can’t get out and is locked in the room with now way to get out.

Stayed 1 night in Jun 2024

4/10 Poor

Karri

3 Aug, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lied to us about room balcony and hammock, spendy

We messaged the property 4 days before our trip and asked if we were going to have the room in the picture with a balcony and a hammock. They confirmed that we would. When we arrived they stuck us in a corner room. When I showed the message about the confirmation on the terrace and hammock she just said she didn't have it. We arrived right at check in time so they had already given it to someone else and knew in advance. They gave us breakfast for our trouble, but I would have booked elsewhere had I known. The pool (both of them) were full of very large families jumping and splashing. If you are looking for a qood time hanging my a pool as they have pictured, don't count on it. The property is charging about double through hotel.com than direct bookings so there are many many people there for a cheap trip. Parking was horrible, the spots were full and we had to wait to enter a very dirty second area. Not at all as advertised. Overall it was an awful trip, not relaxing at all, WAY at the top of the hill so not easy to get to the beach. Would never return.

Stayed 1 night in Jul 2024

6/10 Okay

Robert

20 Feb, 2024

I stayed at this property for a week in February 2024. My room number was 502 and a lot of my comments reflect that location. In spite of some negative reviews, I decided to stay at this hotel because of the pool and the refrigerator. Previous comments noted that the pool looked dirty but my experience was that it actually was clean. I have had swimming pools almost all my adult life and I think the reason it looks dirty is the color of the plaster. For some reason they decided to go with a cream colored plaster instead of white. The white reflects the sky and makes it look blue, the cream colored plaster makes it look dirty. The refrigerator is a godsend for folks that like to have cold beverages available in the room. It saves you having to buy a Styrofoam cooler and buying ice almost every day! So the pool and the refrigerator I give it five stars. Now to the actual room. The air conditioner worked flawlessly, and the maid staff were impeccable in their duties. The bed was comfortable, and the bedding was clean, even though it may have had some rips and stains somewhere along the way. I give that part of the room four stars. 502 is directly above the owners suite. They have two dogs that they put out and they are ill mannered and want to get back inside and they will Yap, Yap and Yap until the owner lets them back in. No Bueno. Also, the hotel does not have an elevator, so be prepared to walk up and down 2 to 4 flights of stairs multiple times a day.

Stayed 1 night in Feb 2024

4/10 Poor

ANA EDITH

17 Jul, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

No lo recomiendo. En el hotel hay cucarachas, nunca funcionó la conexión wi-fi, en una de las habitaciones falló constantemente el servicio eléctrico por lo que se tenía que salir a pedir que conectaran la luz. En los baños no hay agua caliente, lo cual es un problema si tienes niños pequeños o bebés, las albercas tienen demasiado cloro y la que estaba en servicio no estaba muy bien. Se nota un poco descuidado el hotel y los alrededores hay muchas casas abandonadas con basura y personas indigentes.

Stayed 7 nights in Jul 2025

8/10 Good

MIGUEL ANGEL

15 Jun, 2025

Liked: Cleanliness, amenities

BIEN

Stayed 2 nights in Jun 2025

8/10 Good

Gustavo

5 Jun, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Muy buena ubicación. La habitación es grande, y el aire acondicionado y el ventilador ayudan mucho. Es agradable pasar la tarde en la alberca. Limpio y buena ubicación

Stayed 2 nights in May 2025

6/10 Okay

JOSUE IVAN

28 May, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Muy bien el hotel buen precio pero le bajó la calificación porque no había teléfonos de nada cuando preguntaba en recepción y nunca en toda la estancia hubo Wi-Fi fui cada día a reclamar y cada día ponían la misma excusa pero nunca lo arreglaron . Necesitas internet en tu estancia no lo recomiendo si no te importa y muy recomendable .

Stayed 4 nights in May 2025

8/10 Good

Antonio

12 May, 2025

Stayed 4 nights in Apr 2025

10/10 Excellent

Alison irán

31 Mar, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nuestra experiencia fue muy buena, el ambiente muy tranquilo

Stayed 4 nights in Mar 2025

10/10 Excellent

Marina

26 Mar, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excelente servicio, atención y limpieza, lo recomiendo.

Stayed 2 nights in Mar 2025

8/10 Good

Vincent

15 Feb, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Dec 2024

6/10 Okay

Aurora KArina

10 Feb, 2025

Liked: Cleanliness, staff & service

Estancia tranquila

La estancia esta agradable. Lo unico es que e. La publicación dice que son camas queen y realmente son matrimonial. Por lo demas el hotel esta bien

Stayed 2 nights in Feb 2025

2/10 Terrible

Gabriel

15 Jan, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Mala experiencia, el wifi nunca sirvió, no me llegaba a mi habitación, se les fue la luz por horas, la alberca sucia, el baño lleno de sarro y moho

Stayed 3 nights in Jan 2025

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Hotel El Mirador

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