Gardens surround this peaceful retreat in Guwahati where travelers can enjoy spa treatments like reflexology and Swedish massage or dine at two restaurants
Novotel Guwahati GS Road Hotel offers a tranquil escape in the city center with a garden setting and welcoming coffee shop. Travelers enjoy the rejuvenating spa, local cuisine at two on-site restaurants, and relaxing drinks at the hotel bar.
Located in Guwahati, Novotel Guwahati GS Road Hotel is in the city centre and near a train station. Pan Bazaar and Fancy Bazaar are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Guwahati Zoo and Nehru Park. Looking to enjoy an event or a match while in town? See what's going on at Nehru Stadium. Visit our Guwahati travel guide
Downtown, Dispur, G S Road, Guwahati, Assam, 781006
What's nearby
Aurus Mall
5 min walk - 0.5 km
Guwahati Tea Auction Centre
16 min walk - 1.4 km
GNRC Hospital Six-Mile Branch
19 min walk - 1.7 km
Assam Legislative Assembly
20 min walk - 1.7 km
Rahman Hospitals Pvt. Ltd
6 min drive - 1.8 km
Getting around
Thakurkuchi Station
21 min drive
Guwahati (GAU-Lokpriya Gopinath Bordoloi Intl.)
56 min drive
Restaurants
Rajdhani Masjid
20 min walk
Cafe Hendrix
3 min walk
Mising Kitchen
3 min drive
The Square
1 min walk
Café Coffee Day
14 min walk
About this property
Novotel Guwahati GS Road Hotel
Luxury hotel near Guwahati Tea Auction Centre
Located close to Guwahati Zoo, Novotel Guwahati GS Road Hotel provides a terrace, a coffee shop/cafe and a garden. Indulge in a body wrap, a body scrub and a Swedish massage at the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and local and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
Other perks at this hotel include:
An outdoor pool
Free self-parking and valet parking
Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and an electric car charging station
Massage treatment rooms, smoke-free property and tour/ticket information
Room features
All 118 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and desk chairs.
Extra conveniences in all rooms include:
Highchairs and free infant beds
Recycling, LED light bulbs and eco-friendly cleaning products
Eco-friendly toiletries and hairdryers
Flat-screen TVs with satellite channels
Mini fridges, daily housekeeping and desks
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
24-hour return airport shuttle on request for a surcharge
Free self parking on site
Free valet parking on site
Limited on-site valet and self parking
Food and drink
Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: INR 749 for adults and INR 399 for children
2 restaurants
A bar/lounge
A coffee shop/cafe
Couples/private dining
Restaurants on site
Bristo
Malt
The Square
Things to do
24-hour health club
Full-service spa
Outdoor pool
Family friendly
High chair
In-room cot
Laundry facilities
Mini-fridge
Outdoor pool
Rollaway/extra bed (surcharge)
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Business services
5 meeting rooms
Business centre
Computer station
Conference centre (6,000 square foot of space)
Outdoors
Garden
Terrace
Vegetable garden
Full-service spa
4 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Facials
Reflexology
Spa open daily
Swedish massages
Accessibility
Lift
More
9 floors
Annual offsets purchased for at least 10% of carbon footprint
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2017
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local culture and ecosystem education
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free cot
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Slippers
Towels provided
Entertainment
Flat-screen TV with satellite channels
Food and drink
24-hour room service
Free bottled water
Mini-fridge
More
Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Desk
Desk chair
Eco-friendly toiletries
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 2000 per night.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately INR 749 for adults and from INR 399 for children
Airport shuttle fee: INR 2500 per vehicle (one-way, maximum occupancy 3)
Airport shuttle fee per child: INR 2500 (one-way)
Rollaway bed fee: INR 2000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
We should mention
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does Novotel Guwahati GS Road Hotel have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Novotel Guwahati GS Road Hotel?
As of 19 Jun, 2026, prices found for a 1-night stay for 2 adults at Novotel Guwahati GS Road Hotel on 13 Jul, 2026 start from S$129, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Novotel Guwahati GS Road Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Novotel Guwahati GS Road Hotel?
Self-parking and valet parking are free at this property.
What time is check-in at Novotel Guwahati GS Road Hotel?
Check-in start time: 2:00 PM; check-in end time: anytime.
What time is check-out at Novotel Guwahati GS Road Hotel?
Checkout is at noon.
Does Novotel Guwahati GS Road Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of INR 2500 per vehicle applies.
Where is Novotel Guwahati GS Road Hotel located?
Located in the heart of Guwahati, this luxury hotel is 0.8 mi (1.2 km) from Guwahati Tea Auction Centre, and within 6 mi (10 km) of Nehru Stadium and Guwahati Zoo. Assam State Museum and Pan Bazaar are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Novotel Guwahati GS Road Hotel Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.0
Location
8.0
Staff & service
8.2
Property conditions & facilities
Rating 10 - Excellent. 33 out of 77 reviews
10 - Excellent
33
Rating 8 - Good. 25 out of 77 reviews
8 - Good
25
Rating 6 - Okay. 9 out of 77 reviews
6 - Okay
9
Rating 4 - Poor. 6 out of 77 reviews
4 - Poor
6
Rating 2 - Terrible. 4 out of 77 reviews
2 - Terrible
4
Reviews
Verified
6/10 Okay
manashi
12 Jun, 2026
Liked: Staff & service
We had a nice stay although experienced some hiccups initially including their main restaurant being outside their main bldg was not convenient to steer around with my senior mom. Staff at the front door, buffet restaurant, housekeeping/ cleaning were super helpful. Given a five star expectation was more.
Kanishka, the night duty manager was great in assisting us with a smooth checkout. He even assisted when the room device were slow and introduced us to Dinku in the travel desk to take us to kamakhya temple as we didn’t know much coming from London. Dinku made sure of taking care of us during our journey to kamakhya and airport while going back to London. Absolutely brilliant set of people who made us love the experience. We’ll come back again and refer our friends too!
I stayed in same hotel 2 years again at that time hotel was kept clean and staff were very well trained .
This time I am really disappointed because property is not well kept , bathroom grout are having black mold , hallway smells , room floors have stains , room carpet have dust , Ac vent is fill with dust . I also did SPA this time and it was very bad experience as well ! once again untrained staff, not keeping up with the standard , floor of spa is peeling off ...
UTPAL
Stayed 2 nights in Apr 2025
Verified
8/10 Good
Prashanth
25 Sept, 2025
Liked: Cleanliness, staff & service
Disliked: Amenities
The restaurant staff is excellent and they made the stay really comfortable.
But here are a few problems:
I am not sure about the phone numbers of Novotel, Guwahati because people rarely answer it. Especially before traveling to Guwahati, I called the hotel to check on taxi services, and the lasy who answered said a singer had passed away and therefore they don't have taxi services. When I asked, how much would it cost to get there from the airport, she said she will transfer to a senior, and the phone got cut. After which I made innumerable calls, and NO ONE answered. I think it's basic that people answer the phone and give the required information to the people who are coming from other places to Guwahati.
The second problem was that after changing two rooms, the air conditioner did not work. There was no cooling and of course no other source of ventilation. The hotel needs to fix it.
Baaring this, the restaurant staff was very considerate and helpful. I wouldn't say the same about the reception staff, their interaction is not one of care or concern.
I recently had the pleasure of staying at the Novotel Guwahati, and I can't express enough how exceptional my experience was. From the moment I stepped through the doors, I was met with a combination of outstanding factors that made my stay truly memorable.
First and foremost, the food at Novotel Guwahati is nothing short of remarkable. The culinary offerings exceeded my expectations in every way. From a delectable breakfast spread to the mouthwatering dishes at their restaurant, every meal was a delight for the taste buds. The variety of options, quality of ingredients, and the skills of the chefs were truly impressive. It's a food lover's paradise.
The hotel's location is also a significant advantage. Situated in a prime area of Guwahati, it provides easy access to key attractions and business centers. Whether you're here for business or leisure, the convenience of exploring the city and experiencing its culture is unparalleled.
What truly sets Novotel Guwahati apart, though, is its excellent customer service. The staff goes above and beyond to ensure every guest feels valued and pampered. Their professionalism, friendliness, and readiness to assist with any request is remarkable. From check-in to check-out, I felt like a valued guest, and that made my stay truly enjoyable.
In summary, Novotel Guwahati is a gem among hotels. The great food, excellent location, and outstanding customer service make it a top-notch choice for anyone visiting Guwahati.
Hotel was okay, the restaurant and lobby were very hot. Not a place you would like to be around for a long's periods of time. They need to fix their A/C immediately.
The check in took for hours. Rooms were not ready. We came in at 2 had lunch and even at 3.15, were told rooms were getting ready.
After this hiccup- it was hunky dory- all smooth.
Ravi
Stayed 1 night in Dec 2022
Verified
2/10 Terrible
Rakesh
23 Jul, 2022
Disliked: Staff & service, room comfort
Most disappointing experience
Extremely disappointing. Nothing was good from courteousness, hospitality, food, service. The wood work also in shabby condition. Had to check out and move to another Hotel after 2 days
Rakesh
Stayed 2 nights in Jul 2022
Verified
6/10 Okay
Verified traveller
29 Mar, 2022
Liked: Room comfort
Dissapointed
For the price of this hotel things should have been better. We stayed for 2 nights and were never able to get more than one English language channel on the television. The "engineer" came to our room twice and spoke to someone on his phone, asking us specifically what channels we wanted, one by one, and still we only got BBC World News.... eventually. International hotels in this price range always include a basic English language package to include plenty of news and entertainment. Overall, the quality and standard of this hotel has gone down in the last several years. The Taj Vivanta is almost the same price so we will be staying there on our next visit.
My stay at Novotel Guwahati GS Road fell far short of the 5-star standard, with persistent hygiene and maintenance issues that made the experience deeply disappointing.
From the moment I arrived, the front lobby carpet was visibly dirty, setting a concerning tone. The reception desk was covered in stains and scratches, hardly befitting a premium hotel. In my initial room, the linens were dirty and stained, and the countertops were similarly marked. After raising the issue, the staff moved me to a different room, which was better overall, but the linens remained a problem—multiple sheets had visible stains despite appearing washed, pointing to a serious lapse in housekeeping. Additionally, the bathroom door in the new room didn’t lock, compromising privacy and adding to the frustration. Resolving these issues took significant time and effort, and we eventually settled for what was provided, but the experience was far from acceptable.
The glowing online reviews seem disconnected from reality, raising doubts about their authenticity. This hotel lacks the basic cleanliness and maintenance expected of a 5-star property. I urge future guests to inspect their rooms thoroughly and caution against expecting the luxury promised by the rating. Management must address these issues urgently.