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LOtel-Casa Arca

3.5 star property
Central Zona Centro location offers warm hospitality, spa services, and delicious on-site dining for travelers seeking both relaxation and exploration

Choose dates to view prices

LOtel-Casa Arca in Zona Centro offers convenience and comfort with an outdoor pool, poolside bar, and rooftop terrace. Enjoy authentic Mexican cuisine at Jacinto 1930, two coffee shops, free WiFi, and an arcade room for post-adventure fun.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
The current price is S$296
includes taxes & fees
2 Jun - 3 Jun

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does LOtel-Casa Arca have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at LOtel-Casa Arca?

As of 22 May, 2026, prices found for a 1-night stay for 2 adults at LOtel-Casa Arca on 2 Jun, 2026 start from S$296, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is LOtel-Casa Arca pet-friendly?

No, only service animals are welcome at the property.

How much is parking at LOtel-Casa Arca?

Self-parking and valet parking are free at this property.

What time is check-in at LOtel-Casa Arca?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at LOtel-Casa Arca?

Checkout is at noon.

Where is LOtel-Casa Arca located?

Located in Zona Centro, this hotel is within a 5-minute walk of Allende Garden and Church of San Miguel Arcángel. Iglesia de San Rafael and Capilla de la Tercera Orden are just steps away.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

9.8

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 311 out of 374 reviews
Rating 8 - Good. 39 out of 374 reviews
Rating 6 - Okay. 12 out of 374 reviews
Rating 4 - Poor. 8 out of 374 reviews
Rating 2 - Terrible. 4 out of 374 reviews

Reviews

Verified

10/10 Excellent

Min

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and beautiful place
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place! Excellent location, wonderful rooftop restaurant, very helpful staff. Highly recommend for a boutique hotel experience in a gorgeous city.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
from the valet to room - staff was exceptional in every way. Rooms were spotless - bright and the restuarant top notch !!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Nice room—fireplace, good shower, off a sunny courtyard.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gem of a hotel, wonderful location, in centro but away from noise. Beautiful design, excellent breakfast. The pool area was very relaxing. The food at both restaurants was delicious and creative. The staff was friendly and professional. Would highly recommend staying at Lotel Casa Arca!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience and the staff was very friendly
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic very centrally located hotel. The rooms were very comfortable with a great shower and bed. Really loved the place!
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Wanza

Such a beautiful hotel. Centrally located. Over the top service. We had a suite. It was the nicest most modern room I have ever enjoyed. The entire hotel had exquisite interior decor. The breakfast was inexpensive . Each plate was a 'creation'. Serving ce was impeccable.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Branislav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Clean, comfortable room. Very good breakfast. Friendly and professional staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Domingo

Liked: Cleanliness, amenities, property conditions & facilities
Excelente location. Excelente service The beds are AMAZING!!! The food at the hotel espectacular !!! The best breakfast , best roof top !!!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, good food and very clean and the location excellent
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great central location and service

we spent 5 nights here. great central location. easy walk to everything in San Miguel friendly helpful staff. very comfortable room and bed. would definitely stay here again.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities
Everything wonderful from front desk to breakfast to housekeeping. The location is the best. ARtistic unique boutique hotel with incredible rooftop and outstanding service.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE MOST CHARMING HOTEL, STAFF WAS SO NICE, THE MOST COMFORTABLE ROOM AND BED. CLOSE TO THE BEST SPOTS IN SAN MIGUEL DE ALLENDE. DEFINITELY STAYING HERE WHEN WE COME BACK, DEFINITELY RECOMMENDING THIS HOTEL.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have traveled throughout Asia, Europe, and Central America and this has to be one of my favorite hotels ever. Pictures on the Internet do not do it justice, it is absolutely beautiful! The location is also superb and the staff were friendly and helpful. I absolutely love this place and would return into a heartbeat!!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
authentic, great location, beautiful! Highly recommend!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, in my opinion. Staff was very friendly and responded quickly when called. The restaurant has a nice esthetic and ambient. Excellent food. Enjoyed our stay very much. Will return to this hotel on our next visit
The church at night
The "callejones" very safe to walk at night!
Restaurant at hotel
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Claudia

Excellent place and service. Great location. The hotel is beautiful and clean.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Heather Marie

Liked: Cleanliness, amenities, property conditions & facilities
We were very happy with or stay at LOtel-Casa Arca. The hotel is wonderfully located, the rooms are beautiful, very clean and polite staff. We highly recommend!
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Stephen

Liked: Amenities
The best location plus really quality hotel All the staff were amazing Keep it simple book this one
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel!

The staff and restaurant was amazing!
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff whats great and friendly
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Clean rooms and nearby shopping.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Barbara

Liked: Amenities
Charming hotel, arrived in wee hours of the morning 3am and hotel staff met me and showed me to my delightful room. The staff, dining experience and amenities are outstanding. Highly recommend this charming small hotel
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, it was close to the center and very friendly .
Stayed 2 nights in May 2024