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The Malcolm Hotel

4.0 star property

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Located close to Canmore Museum and Geoscience Centre and Canmore Golf and Curling Club, The Malcolm Hotel provides a terrace, an arcade/games room and a fireplace in reception. Adventurous travellers may like the hiking/biking trails at this hotel. For some rest and relaxation, visit the 2 hot tubs. In addition to a bar and a gym, guests can connect to free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

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About this property

The Malcolm Hotel

  • Upscale hotel near Canmore Nordic Centre Provincial Park
  • Located close to Canmore Museum and Geoscience Centre and Canmore Golf and Curling Club, The Malcolm Hotel provides a terrace, an arcade/games room and a fireplace in reception. Active travellers can enjoy hiking/biking trails at this hotel. For some rest and relaxation, visit the 2 hot tubs. Free in-room WiFi is available to all guests, along with a bar and a gym.
  • Other perks include:
    • An outdoor pool, along with sunloungers
    • Free self-parking, plus valet parking (surcharge)
    • Cooked-to-order breakfast (surcharge), free bike hire and express check-out
    • Tour/ticket information, luggage storage and a front desk safe
    • Guest reviews give top marks for the pool, helpful staff and location
  • Room features
  • All 124 rooms include comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with premium channels
    • LED light bulbs, fridges and electric kettles

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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 20 to 30 per person
  • Valet parking fee: CAD 30 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 13 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does The Malcolm Hotel have a pool?

Yes, this property has an outdoor pool. Pool types include heated pools. Pool access is from 8:00 AM to 10:00 PM.

Is The Malcolm Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Malcolm Hotel ?

Self-parking is free at this property.

What time is check-in at The Malcolm Hotel ?

Check-in start time: 4:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Malcolm Hotel ?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Malcolm Hotel located?

Located in Spring Creek, this hotel is within 1 mi (2 km) of Canmore Museum and Geoscience Centre and Canmore Nordic Centre Provincial Park. Canmore Golf and Curling Club and Silvertip Golf Course are also within 2 mi (3 km).

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Reviews

Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Amenities

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 791 out of 1001 reviews
Rating 8 - Good. 145 out of 1001 reviews
Rating 6 - Okay. 44 out of 1001 reviews
Rating 4 - Poor. 11 out of 1001 reviews
Rating 2 - Terrible. 10 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, property and service!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Lucilia

Great property and great location!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and amenities
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Gurpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean , good view of the mountains.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Princess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, exceptional staff and excellent customer service.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was lovely, we did some retail shopping, dining and a dip in the hot pool
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families ! Super impressed with staff and facility. Will definitely come here again !
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great walk to DT. And far from the railway! Beauty views.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Al

Liked: Amenities
We loved the pool and hot tub. The fireplace was real comfy. Our room was very clean. Thanks.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities
Great location
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Cody

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with beautiful views
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Andrei

Liked: Cleanliness, amenities, property conditions & facilities
Very clean rooms. Very friendly staff.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

PETER WAI KIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay here, excellent view with the mountain and the scenery. Underground heated parking as well as excellent hot tub x 2 plus a heated pool. Very relaxing along with nespresso in the suite u can enjoyed. Bath robes for u to use also is AAA+
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

AARON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Malcolm Hotel in Canmore is a place to stay for a vacation at anytime. A really beautiful building and one of a kind. The property is clean and well maintained.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view from our room even though we couldn’t snag the mountain view side. Hot tubs were really nice except crowded at times. I’d say overall 8/10 experience.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is situated very close to the shops, restaurants and trails. Very convenient and it’s a new hotel. We had supper at Stirling and ordered their specials. Theres was a live musician playing, what a lovely dinner. Parking is also not complicated. We will be back for sure. I also love the lobby washroom and the games on the mezzanine. Played the big scrabble after our hike and we had fun!
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice room but could have used a table in the room, only place to sit was the beds, we had to bring in the table from outside, shower leaked
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, amenities
Worth taking a room with a mountain view, spectacular location in a comfortable setting. Was perfect for a family vacation.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness, friendly staff in all areas. Housekeeping were very nice, as well as front desk staff. Great restaurant and coffee shop!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

daryn

Liked: Cleanliness, amenities, property conditions & facilities
well decorated for xmas..clean...freindly staff..great food..as usual
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, excellent views and enjoyed the hot tubs and pool. Plenty of seating areas in hotel and excellent displays of Christmas trees and activities.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
The most amazing views for our room. The hotel and restaurant are both excellent.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Karenjeet

Liked: Cleanliness, amenities, property conditions & facilities
Room and staff excellent. Please keep us appraised of any up coming room rate specials
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Krista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay overall was wonderful. The staff are friendly. Hotel has great walkability to main street. I do suspect that by booking through Expedia results in being assigned the less desirable rooms - meaning the hotel will always give the better rooms to people booking directly through them and or to the people who are a part of their rewards programs. If you are looking for a peaceful stay you may want to avoid being in a room facing the pool and or near the pool as it can be noisy. If you are on the second floor and the room above is occupied it can be a bit louder. Maybe ask to be booked in a room on the third floor away from the pool.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view and nice and quiet.
Stayed 2 nights in Sep 2025