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City Express by Marriott Tijuana Otay

3.0 star property
Hotel with free breakfast, 8-minute walk to Alameda Otay

Choose dates to view prices

Photo gallery for City Express by Marriott Tijuana Otay

Lobby
Desk, iron/ironing board, free cots/infant beds, free WiFi
Property amenity
Free daily continental breakfast
Property amenity
City Express by Marriott Tijuana Otay offers a convenient activity center with complimentary continental breakfast and in-room WiFi. Guests enjoy a well-equipped gym and a 24-hour business center, all supported by attentive staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Parking included
  • Gym
  • Laundry
  • 24/7 front desk
The current price is S$148
includes taxes & fees
2 Nov - 3 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(17 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Free bottled water
Cable channels
  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 Queen Bed, Non Smoking

7.6 out of 10
Good
(18 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Free bottled water
Cable channels
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Superior Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Free bottled water
Cable channels
  • 21 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
Boulevard Lazaro Cardenas 16002, Tijuana, BC, 22427

What's nearby

  • Autonomous University of Baja California - 3 min walk - 0.3 km
  • Alameda Otay - 5 min walk - 0.5 km
  • High Performance Center in Tijuana - 10 min walk - 0.9 km
  • U.S. Consulate General Tijuana - 13 min walk - 1.2 km
  • Plaza Península Shopping Center - 4 min drive - 3.0 km

Getting around

  • Beyer Blvd Trolley Station - 22 min drive
  • San Diego Santa Fe Depot - 26 min drive
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.) - 12 min drive

Restaurants

  • ‪Agredanos Burguer - ‬9 min walk
  • ‪Kong Fui Buffete - ‬4 min walk
  • ‪IHOP - ‬11 min walk
  • ‪Moma sushi + pizza - ‬9 min walk
  • ‪Mr. Pampas Do brasil - ‬8 min walk

About this property

City Express by Marriott Tijuana Otay

Hotel near Alameda Otay
Located close to Autonomous University of Baja California and U.S. Consulate General Tijuana, City Express by Marriott Tijuana Otay provides free continental breakfast, dry cleaning/laundry services and car hire on-site. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a 24-hour business centre.
You'll also enjoy perks such as:
  • Free self-parking
  • A free local area shuttle, coffee/tea in reception and a 24-hour front desk
  • A lift, a vending machine and smoke-free property
  • Guest reviews speak highly of the helpful staff
Room features
All 120 rooms have comforts such as air conditioning, as well as perks such as free WiFi and free bottled water. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with cable channels
  • Free infant beds, daily housekeeping and desks

Similar properties

Desk, soundproofing, iron/ironing board, free cots/infant beds

City Express Junior by Marriott Tijuana Otay

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
8.2 out of 10, Very good, 1,008 reviews
The price is S$122
includes taxes & fees
16 Nov - 17 Nov
City Express Junior by Marriott Tijuana Otay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 10 kilometres
  • Free cruise terminal shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6 AM to 10:30 AM on weekdays and 7 AM to 11 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

City Express Tijuana Otay Hotel
City Express Otay Hotel
City Express Otay
City Express Tijuana Otay
City Express by Marriott Tijuana Otay Hotel
City Express by Marriott Tijuana Otay Tijuana
City Express by Marriott Tijuana Otay Hotel Tijuana

Frequently asked questions

Is City Express by Marriott Tijuana Otay pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at City Express by Marriott Tijuana Otay?

As of 31 Oct, 2025, prices found for a 1-night stay for 2 adults at City Express by Marriott Tijuana Otay on 2 Nov, 2025 start from S$148.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at City Express by Marriott Tijuana Otay?

Self-parking is free at this property.

What time is check-in at City Express by Marriott Tijuana Otay?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at City Express by Marriott Tijuana Otay?

Checkout is at 1 PM.

Where is City Express by Marriott Tijuana Otay located?

Located in Mesa de Otay, this hotel is within a 10-minute walk of Autonomous University of Baja California and Alameda Otay. High Performance Center in Tijuana and U.S. Consulate General Tijuana are also within 15 minutes.

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Reviews

City Express by Marriott Tijuana Otay Reviews

7.8

Good

8.0

Cleanliness

7.8

Amenities

8.0

Staff & service

8.0

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 471 out of 1004 reviews
Rating 8 - Good. 236 out of 1004 reviews
Rating 6 - Okay. 117 out of 1004 reviews
Rating 4 - Poor. 61 out of 1004 reviews
Rating 2 - Terrible. 119 out of 1004 reviews

Reviews

4/10 Poor

Carmelita

Liked: Staff & service
Disliked: Amenities
If you need somewhere to sleep, and zero amenities then this will work.
Stayed 1 night in Oct 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant staying

It was very good, customer service, rooms, variety of restaurants in wsalking distance, we felt safe, parking good.
Stayed 1 night in Jul 2025

8/10 Good

Rick

Liked: Cleanliness, property conditions & facilities
Great location if you're taking advantage of CBX to fly out of TIJ. Plenty of places to eat within walking distance. We would stay here again.
Stayed 1 night in May 2025

8/10 Good

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2025

8/10 Good

joonyeop

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good hotel, nearly can find lot's of restaurant, starbucks.
Stayed 2 nights in Mar 2025

10/10 Excellent

Alejandro

Liked: Amenities
Nice
Stayed 1 night in Jun 2025

10/10 Excellent

Pedro Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2025

8/10 Good

ROBERTO DE

Liked: Amenities
Always a pleasure to stay
Stayed 1 night in Jan 2025

10/10 Excellent

Ramon Aurelio

Liked: Cleanliness, staff & service, property conditions & facilities
If you need to go to the
Stayed 2 nights in Jun 2025

10/10 Excellent

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Dec 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff are very kind
Stayed 1 night in Nov 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Dec 2024

4/10 Poor

SUJEY

Liked: Cleanliness
Disliked: Staff & service
The man at desk was hrlpful and checked us in half hour before check in time. The cleaning lady was extremely rude and they only gave us 2 towels instead of 3. Which we were 3 in our party. She asked you guys need more towels in a very rude way. No towels to dry our hands, no washcloths, no bucket for ice. All bad.
Stayed 1 night in Jul 2025

10/10 Excellent

Carmen

Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Jan 2025

6/10 Okay

Josafat

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
In a city that is super hot we were having AC issues and they sent maintenance here and it broke again and I asked the front desk if they can give me a new room and they declined to provide me a new room but they want maintenance to come and check it one more time before they would switch me, at that point if I go back to a room with no AC I wanted a refund. FRONT DESK DOES NOT ANSWER THE PHONE. CANT EVEN SAY IT WAS BAD SERVICE IF YOU CANT EVEN GET A HOLD OF THEM.
Stayed 1 night in Aug 2025

10/10 Excellent

OSCAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 2 nights in Mar 2025

6/10 Okay

LORENZO

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I like the property and the customer service. I didn't like the understaffed service, the gentleman had to attend many customers all himself. He was very polite and respectful but being by himself made the check in process longer. I also didn't like the shower drain being partially plugged and I had to shower in a pool like.
Stayed 1 night in Mar 2025

4/10 Poor

Hector

Disliked: Staff & service, amenities
On my second day, the Hotel did not have any towels for the bathroom. I complained to front desk and then to the cleaning people and management, and they apologized but said the Hotel sent all towels for cleaning and mis calculated. On my second day, I had to use my bed sheet and toilet paper to dry myself after the shower. This is not acceptable and I believe I should be reimbursed for that second night. First time in my life that I stay at a hotel that has no towels for the bathroom. Absolutely upset and Expedia should stay behind and reimburse me for the second night. The people at the hotel are aware of my complaint
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
it all started when I tried calling the hotel to ask a question they wouldn’t answer the phones at all. Second customer service was very bad at check in , they even asked me to send them the receipt where I had pre paid my stay, which I thought was weird because it should automatically come up in their system! Third, the room was not what the pictures looked online. The bathroom situation was the worst part where all the water came out of the shower. This will be the last time I stay at a city express.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jose Guadalupe

Liked: Cleanliness, amenities, property conditions & facilities
Gracias
Stayed 1 night in Oct 2025

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, property conditions & facilities
Staff should stop knocking on the door so early
Stayed 1 night in Oct 2025

8/10 Good

emii

Liked: Staff & service, amenities, property conditions & facilities
El personal fue muy amable, muy atentos y resolvían las dudas. Me gustó mucho el transporte gratuito que ofrece el hotel. El desayuno muy rico y variado. El unico pero es que las camas estaban muy incómodas y las almohadas durísimas. También no hacían bien la limpieza del cuarto y no tenían cuidado en dejar más papel de baño y botellas de agua.
Stayed 3 nights in Oct 2025

10/10 Excellent

Agustin

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel cumple, pero los alrededores no se ven del todo seguros
Stayed 1 night in Oct 2025

4/10 Poor

Nora

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
El cuarto tiene camas muy viejas. El cuarto huele a drenaje. La habitación no tiene caja fuerte, es muy pequeña y sucia. Los empleados son muy amables. Pero lo que mas importa es la habitación. Y es muy incómoda.
Stayed 1 night in Oct 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien
Stayed 3 nights in Oct 2025