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Hostal Royal Cruz

3.0 star property
Madrid's city life unfolds outside, while inside travelers find a snack bar with local flavors and staff ready to help plan the perfect urban adventure.

Choose dates to view prices

Hostal Royal Cruz sits in the heart of Madrid, welcoming travelers with a daily manager's reception. Guests connect to WiFi throughout, grab coffee or tea in the lobby, and get insider tips from staff who know exactly which tours showcase the city's best sights.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
The current price is S$174
includes taxes & fees
31 May - 1 Jun

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Twin Room, Ensuite

Premium bedding, in-room safe, soundproofing, free WiFi

Family Twin Room, Ensuite

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room, Balcony

Premium bedding, in-room safe, soundproofing, free WiFi

Double Room, Balcony

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Private Bathroom

Premium bedding, in-room safe, soundproofing, free WiFi

Standard Double Room, Private Bathroom

9.0 out of 10
Wonderful
(6 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Private Bathroom

Premium bedding, in-room safe, soundproofing, free WiFi

Standard Twin Room, Private Bathroom

9.8 out of 10
Exceptional
(10 reviews)
  • 11 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Twin Room, Ensuite

Premium bedding, in-room safe, soundproofing, free WiFi

Premium Twin Room, Ensuite

  • 11 sq m
  • Sleeps 3
  • 2 Single Beds

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About the area

Located in Madrid Centro neighbourhood, Hostal Royal Cruz is connected to a shopping centre. Gran Via and San Miguel Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Museo Nacional Centro de Arte Reina Sofía and Madrid Zoo Aquarium. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Visit our Madrid travel guide
Map
Calle de la Cruz, 26 - 3 Derecha, Madrid, Madrid, 28012

What's nearby

  • 0_56888998
    Plaza de Santa Ana
    2 min walk - 0.2 km
  • Puerta del Sol
    Puerta del Sol
    2 min walk - 0.2 km
  • Plaza Mayor
    Plaza Mayor
    6 min walk - 0.6 km
  • Gran Via
    Gran Via
    6 min walk - 0.6 km
  • San Miguel Market
    San Miguel Market
    8 min walk - 0.7 km

Getting around

  • Sol Station
    4 min walk
  • Madrid Recoletos Station
    18 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    21 min drive

Restaurants

  • Maestro Churrero
    1 min walk
  • Matador
    1 min walk
  • Pez Tortilla
    1 min walk
  • Tablao Villa Rosa
    1 min walk
  • Mesón Puerta del Sol
    1 min walk

About this property

Hostal Royal Cruz

  • Hostal near Puerta del Sol
  • A short walk from Plaza Mayor and Gran Via, Hostal Royal Cruz provides a free daily manager's reception, a snack bar/deli and more. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • A round-trip airport shuttle (surcharge), coffee/tea in reception and luggage storage
    • Smoke-free property, tour/ticket information and a front desk safe
    • A lift
    • Guest reviews say great things about the helpful staff
  • Room features
  • All guest rooms at Hostal Royal Cruz have thoughtful touches, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and safes.
  • Other amenities include:
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with digital channels
    • Heating and daily housekeeping

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  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open daily from 8:00 AM - 10:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 15.0 per night.

Cots (infant beds) are available for EUR 10.0 per night

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: EUR 30 per person
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties

Frequently asked questions

Is Hostal Royal Cruz pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hostal Royal Cruz?

As of 12 May, 2026, prices found for a 1-night stay for 2 adults at Hostal Royal Cruz on 31 May, 2026 start from S$174, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hostal Royal Cruz?

Hostal Royal Cruz doesn't offer parking.

What time is check-in at Hostal Royal Cruz?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hostal Royal Cruz?

Checkout is at 11:00 AM.

Does Hostal Royal Cruz provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 30 per person applies.

Where is Hostal Royal Cruz located?

Located in Madrid Centro, this hostal is within a 5-minute walk of Plaza de Santa Ana and Puerta del Sol. Plaza Mayor and Gran Via are also within 10 minutes. Sol Station and Tirso de Molina Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hostal Royal Cruz Reviews

9.2

Wonderful

9.8

Cleanliness

9.4

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 206 out of 314 reviews
Rating 8 - Good. 90 out of 314 reviews
Rating 6 - Okay. 14 out of 314 reviews
Rating 4 - Poor. 3 out of 314 reviews
Rating 2 - Terrible. 1 out of 314 reviews

Reviews

Verified

10/10 Excellent

Paz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't beat the location just off Sol. Smaller street, so not as noisy. Very clean room. Staff was super helpful. Would definitely stay again.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Aneta

Liked: Cleanliness, amenities
The location was great, the room was spotless, the staff was amazing! Lots of thanks to the staff of Hostal Royal Cruz for making our stay in Madrid great. I'll definitely come again in Madrid and I'll definitely stay again at Hostal Royal Cruz!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

GREGORY

Liked: Cleanliness, amenities, property conditions & facilities
The location was perfect. The room was clean. The bathroom was nice. The bed was comfortable. The coffee in the morning and snacks were a great addition. I would definitely recommend this place and stay here again.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Floranda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hostel was very nice and exceptionally clean. The staff were kind and welcoming, and the location was absolutely superb—everything was within walking distance, making it perfect for exploring the city and enjoying the nightlife. The only downsides for us were that the walls seemed quite thin, so we could hear conversations from other rooms, and the mattress was a bit too firm for our comfort. That said, because of the amazing location and cleanliness, I would still highly recommend this place, especially for travelers looking to experience the city and be close to all the historical local.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

William

Liked: Amenities, property conditions & facilities
Enjoyed our stay Staff was wonderful Great location
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
We had such a great stay at the Royal Cruz! I do warn, it is on a busy street, so expect noise. But it is incredibly walkable and the staff were amazing!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ramon

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are very clean, facilities. Staff are nice
Stayed 1 night in Oct 2025
Verified

8/10 Good

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Very conveniently located in central Madrid - all local sites walkable. Area around hotel is a little seedy, but not bad - there are a lot worse areas in Madrid. There is a great variety of restaurants and bars in the area.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Corbin

Liked: Cleanliness, amenities, property conditions & facilities
Cosy stay in the heart of Madrid. Rooms were as expected, clean and quiet.
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and really good condition of the accommodation with heat cleanliness
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

pei

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Friendly staff, convenient location!
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Rick

Liked: Cleanliness, amenities, property conditions & facilities
Room and everywhere else was spotless.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hostel in a central location. AC wasn’t operating for the last 2 nights.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Squeaky clean,ship shape hostel room with private bathroom proved perfect for our quick stay in Madrid. Has everything you need in small space. Very helpful and friendly staff went to great lengths to make us comfortable. Neighborhood has sights and sounds and tons of cafes but simple quiet and clean haven upstairs.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

lourdes

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are totally renovated, clean. Staff courteous and willing to help with questions or directions. Help call for taxi. Hostel was in center of madrid. Easy walk to main places and museums. Would recommend 👌
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant location. Excellent value. Extremely helpful and accommodating staff. Very pleased with our stay. A big thank you to Rosa and Luca for making us feel so welcome.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Dov

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay at a great location. At the very center of Madrid and very quiet (I had an internal room). Close to everything.| The room was great, looks new, clean and well maintained. Staff is great and friendly. There is a central dining area with courtesy water and snacks. The small thing that I would improve is that they give tiny bags of soap and shampoo, which is a bit of a hassle to deal with (on my last night they forgot to put new ones), instead of having a refillable bottle as in most places today.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Steve Lee

Liked: Cleanliness, amenities, property conditions & facilities
Spotlessly clean room with everything you need. In the heart of the City with underground parking a block away. Very happy with my stay here.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located, clean, efficient rooms in the center of Madrid. Close to transit, or walk to most major sites. The staff are really helpful and kind!
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Oana

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed the property. The facilities and the staff were amazing, very friendly when we arrived and the property was easy to locate. It was
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Daniel

Liked: Amenities, property conditions & facilities
Excellent staff
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was fantastic, the room was super clean, and the staff were fantastic!! Thank you Maria! You made us feel at home here
Stayed 1 night in May 2024
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for getting around downtown Madrid. Easy access to Sol subway station. Lots of food and drink options. Staff are very kind. Hostel is absolutely spotless! Would highly recommend.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Judyvette

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Ido

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central, basic, very clean

While it was small and basic, the room was very cozy and quiet, and we slept amazingly well. All was new, all was clean. Service in the reception was efficient and nice. Location is as central as it gets. You basically get down and you're just in the center of Madrid. Great experience.
Stayed 1 night in Apr 2024