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Hotel Plaza Palmas

3.0 star property
Hotel in Tuxpan with free breakfast and 24-hour front desk

Choose dates to view prices

Hotel Plaza Palmas on Playa del Carmen coast offers a full breakfast daily. Guests enjoy an outdoor pool with sun loungers, umbrellas, and a poolside bar. The terrace has breathtaking views. Amenities include high-speed WiFi, luggage storage, and meeting rooms.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Breakfast included
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room

In-room safe, desk, free WiFi, bed sheets

Standard Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Desk
In-room safe
Daily housekeeping
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

In-room safe, desk, free WiFi, bed sheets

Suite

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
2 bathrooms
Private bathroom
Free bottled water
Cable channels
Desk
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed
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About the area

Map
Libramiento Carretera Tuxpam-Tampico, Col. 6 de enero, Tuxpan, VER, 92860

What's nearby

  • Lienzo Charro - 7 min drive - 1.5 km
  • Plaza Crystal Tuxpan - 7 min drive - 1.5 km
  • Reforma Park - 8 min drive - 1.9 km
  • Tuxpan City Hall - 10 min drive - 2.3 km
  • Historical Museum of the Mexico-Cuba Friendship - 16 min drive - 4.9 km

Getting around

  • Poza Rica, Veracruz (PAZ-El Tajin National) - 60 min drive

Restaurants

  • ‪Garnachiitas Makanaki - ‬3 min drive
  • ‪El Deportista Drink & Food - ‬3 min drive
  • ‪Espeto do Brasil - ‬3 min drive
  • ‪Antojitos Doña Kary - ‬3 min drive
  • ‪Tortas y Tacos El Primo - ‬4 min drive

About this property

Hotel Plaza Palmas

Property highlights
You can look forward to free full breakfast, a poolside bar and a terrace at Hotel Plaza Palmas. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also enjoy perks such as:
  • An outdoor pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • An outdoor tennis court, smoke-free property and a TV in reception
  • Luggage storage, tour/ticket information and meeting rooms
Room features
All 101 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Daily housekeeping, desks and phones

Similar properties

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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 757 reviews
The price is S$97
includes taxes & fees
7 Nov - 8 Nov
City Express by Marriott Tuxpan

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to noon
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,458 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • Built in 1985
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Hotel Plaza Palmas Tuxpan
Plaza Palmas Tuxpan
Hotel Plaza Palmas Hotel
Hotel Plaza Palmas Tuxpan
Hotel Plaza Palmas Hotel Tuxpan

Frequently asked questions

Does Hotel Plaza Palmas have a pool?

Yes, this property has an outdoor pool.

Is Hotel Plaza Palmas pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Plaza Palmas?

Self-parking is free at this property.

What time is check-in at Hotel Plaza Palmas?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Plaza Palmas?

Checkout is at 1:00 PM.

Where is Hotel Plaza Palmas located?

Situated in Tuxpan, this hotel is within 2 miles (3 km) of Plaza Crystal Tuxpan, Lienzo Charro and Reforma Park. Tuxpan City Hall and Tuxpan Bridge are also within 3 miles (5 km).

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Hotel Plaza Palmas Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 38 out of 83 reviews
Rating 8 - Good. 26 out of 83 reviews
Rating 6 - Okay. 12 out of 83 reviews
Rating 4 - Poor. 3 out of 83 reviews
Rating 2 - Terrible. 4 out of 83 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eder Paulo Hernández

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto todo
Stayed 2 nights in Dec 2022

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pesar de que es un hotel antiguo, es agradable, el personal atento y sobre todo está lejos del ruido del centro
Stayed 1 night in Sep 2022

8/10 Good

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen precio e incluye el Desayuno , podría mejorar si incluyera el Desayuno incluyendo los niños
Stayed 1 night in Feb 2022

8/10 Good

TANIA ELIZABETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar con muchas áreas verdes para que jueguen los niños, su alberca es grande y limpia, sus medidas de seguridad y limpieza por la pandemia fueron adecuadas. Recomendaría al área encargada de la limpieza de las habitaciones realizar una limpieza profunda de los baños y usar aromatizantes, no olia a límpio y del área donde se cuelga la ropa estaba polvoso.
Stayed 1 night in Jan 2022

10/10 Excellent

Aaron Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho muy agradable sobre todo el desayuno grande el hotel
Stayed 5 nights in Dec 2021

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadía genial

Todo bien el personal muy amable me apoyaron en todo momento a resolver todos los detalles que nesecitaba
Stayed 2 nights in Dec 2021

8/10 Good

Vicente Morales

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estancia tranquila, aunque algunos visitantes no se comportan
Stayed 3 nights in Dec 2021

8/10 Good

Claudia, MEXICO

Liked: Staff & service, amenities, property conditions & facilities
Los servicios son muy buenos, las habitaciones son modestas pero con una buena relación de precio. La alberca es muy agradable y el ambiente muy familiar. Cuenta con un restaurante con un sazón y servicio muy buenos. Cuenta con canchas de tenis, una palapa y un embarcadero que pueden ser aprovechados por los huéspedes. Me agradaron los alrededores ya que esta en un punto muy tranquilo de Tuxpan.
Stayed 4 nights in Dec 2021

8/10 Good

Florian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice , safe
Stayed 1 night in Nov 2021

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente, muy buen servicio
Stayed 3 nights in Nov 2021

8/10 Good

ARTURO

Liked: Cleanliness, staff & service, room comfort
El hotel en si esta bien cumple con las 3 B para unos dias de descanso, me hospede 3 noches donde el clima y la traniquildad del lugar es perfecto, NO APTO PARA EXIGENTES, lo único que le hace falta es mantenimiento en las instalaciones ya que se ve algo deteriorado a pesar de estar catalogado como 4* como la iluminación(focos de diferente tonalidad luz fria y calida), blancos (toallas de baño desgastadas). atención y servicio de recepción y meseros muy bien , atentos y precios accesibles en alimentos con buen sazón incluye desayuno, justo lo que necesitas para una escapada de fin de semana
Stayed 3 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El personal fue muy amable, la comida es buena, en resumen una buena estancia
Stayed 1 night in Nov 2021

6/10 Okay

Tania

Liked: Cleanliness, staff & service
En general fue buena la estancia, el personal muy amable pero las sabanas de la habitación estaban sucias y nos percatamos que no fueron cambiadas diario. Adicional no cuentan con el suficiente personal para el servicio de restaurante, eran 2 meseros para atender a todo el hotel y tardamos mínimo 45 min en tomarlos las órdenes y otros 30 en servirnos, deberían de mejorar esto.
Stayed 2 nights in Nov 2021

6/10 Okay

Anayeli

Liked: Cleanliness, property conditions & facilities, room comfort

Viaje familiar

El hotel es lindo, buena ubicación. El problema es el servicio de desayuno “gratis” tardamos 2 horas en ser atendidos y los meseros no tienen buena actitud. En cuanto a los cuartos todo se escucha de la habitación, es un hotel familiar. En una habitación que se ocupó había insectos.
Stayed 2 nights in Nov 2021

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Excelente atención, muy bonito el hotel, los alimentos y atención en el restaurant excelente, felicidades
Stayed 3 nights in Oct 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Sitio cómodo para descansar

La estancia estuvo bien, dan un trato cordial todos los que trabajan en el lugar, es un hotel cómodo y cuenta con todos los servicios. Está limpio en algunos aspectos pero puede mejorar para que sea bueno y hasta excelente en ese rubro
Stayed 4 nights in Oct 2021

4/10 Poor

Luis

Disliked: Staff & service, amenities, property conditions & facilities
No me gustaron las habitaciones, había cucarachas y la habitación estaba conectada con la habitación de lado por una puerta y se escuchaba todo lo que platicaban y TODO lo que hacían los de la habitación contigua.
Stayed 3 nights in Oct 2021

6/10 Okay

Yarmeli Pilar

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Engenier

We had a strange event we kept a beautiful cap in my room and it disappeared the room then I make a complaint in reception and receptionist checked by cleaners but never appear the cap then the next day the cap apper in the restaurant. Just the hotel should caution with the cleaners and more security attention in spite the rooms.
Stayed 2 nights in Oct 2021

10/10 Excellent

Vicente Morales

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquiidad y atencion d4m personal
Stayed 2 nights in Oct 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fatal

Fatal en el baño salieron 3 cucarachas y una lagartija creo deberían controlar esta situación muy incomoda.
Stayed 1 night in Sep 2021

10/10 Excellent

CLAUDIA JANNET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente servicio

Excelente servicio, muy recomendable que vallan con su familia.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo que no me gusto fue el servicio del restaurante, muy lento. Tardarán 2 horas en servir
Stayed 1 night in Jan 2021

10/10 Excellent

Juan Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nada mas le falta un poco mas de limpieza a la alberca
Stayed 1 night in Aug 2020

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel está grande, las habitaciones son cómodas, hay agua caliente, la comida esta rica, el trato es muy amable,
Stayed 1 night in Mar 2020

10/10 Excellent

Esteban Federico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Calidad y comodidad

Un lugar familiar, con excelente servicio y limpieza
Stayed 2 nights in Mar 2020