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Trademark Hotel

4.0 star property
Travelers unwind at a rooftop oasis after exploring Nairobi's vibrant markets, then fuel up for adventure with delicious meals from the onsite restaurant

Choose dates to view prices

Located near Village Market and Karura Forest, Trademark Hotel offers a refreshing retreat with reflexology treatments at Kaya spa and a relaxing rooftop terrace. Guests connect with in-room WiFi, enjoy cuisine at Harvest restaurant, and benefit from the notably helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is S$273
includes taxes & fees
6 Jun - 7 Jun

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Policies

Check-in

Check-in start time: noon; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Late check-in subject to availability

Late check-in fee for check-in between 12:30 PM and 6:00 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 40.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 25 for adults and from USD 13 for children
  • Airport shuttle fee: USD 40 per person
  • Airport shuttle fee per child: USD 10 (from 6 to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 12:30 PM and 6:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Pool access available from 6:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transport to and from this property
Parking height restrictions apply

Frequently asked questions

Does Trademark Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 6:00 PM.

How much does it cost to stay at Trademark Hotel?

As of 21 May, 2026, prices found for a 1-night stay for 2 adults at Trademark Hotel on 6 Jun, 2026 start from S$273, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Trademark Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Trademark Hotel?

Self-parking is free at this property.

What time is check-in at Trademark Hotel?

Check-in start time: noon; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 12:30 PM to 6:00 PM for a fee.

What time is check-out at Trademark Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Trademark Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of USD 40 per person applies.

Where is Trademark Hotel located?

This family-friendly Nairobi hotel is located in a shopping district, within a 15-minute walk of Village Market and United Nations Office at Nairobi. Karura Forest and Uhuru Park are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

9.4

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 226 out of 353 reviews
Rating 8 - Good. 86 out of 353 reviews
Rating 6 - Okay. 21 out of 353 reviews
Rating 4 - Poor. 12 out of 353 reviews
Rating 2 - Terrible. 8 out of 353 reviews

Reviews

Verified

10/10 Excellent

Krishna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great that the hotel was right next to the shopping centre, felt really nice and safe as you didn't need to leave the complex.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Amazing staff, great location.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with the added bonus of amazing nearby facilities literally connected to hotel (clinic, grocery store, pharmacy, gym). Perfect for a big group.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean rooms, great location, secure, good amenities.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Krishna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was really nice, the hand wash and soap smelt really nice, I wished I had taken them home with me. Room was quiet and bed was comfortable
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Peder

Liked: Cleanliness, staff & service, amenities
Had a very nice stay at Trademark.. Very expensive hotell in Kenya but good location at Village Market mall with a lot of restaurants and shopping. Nice pool area on the roof top and very freindly staff..
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Brock

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms … nice bar/lounge on top floor.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities
Clean room, excellent amenities and location to many shops and restaurants. Staff was always polite and wanting to help.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Merete Norheim

Liked: Cleanliness, staff & service, amenities
Friendly and serviceminded staff. Nice rooms, a very good breakfast and a fantastic gym
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Aurelia

Liked: Cleanliness, amenities, property conditions & facilities
Always love to staying at the Trademark! So convenient. Excellent food choices right at Village Market.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay. The hotel staff was friendly, welcoming and extremely organized and efficient.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, Amazing staff, would stay again.
Stayed 4 nights in May 2025
Verified

8/10 Good

Benedicte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trademark a great place to stay

Great place! Excellent service, good beds and very good food. The only minus is the WiFi!
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located inside the village market.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Vikram

Comfortable stay, courteous and accomm
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel slots around the area and friendly staff highly recommend
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

The Trademark Hotel was fantastic. The staff was so nice and helpful, the room was great, and the location is very convenient. I really enjoyed my stay and hope to be back soon.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and charming personnel, great breakfast and top notch gym
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Charles

Liked: Staff & service, amenities, property conditions & facilities
Stay was amazing. Great service by the staff and good location with easy access to restaurants.
Stayed 6 nights in Aug 2024
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good. Location great and food great.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our vacation in Africa started at the Trademark hotel. The staff were amazing and welcoming. I loved their smiles. They made us feeling relax and comfortable. Very nice hotel to stay at. I highly recommend it. The location is nice, just a little bit away from downtown Nairobi.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Hubert

Liked: Cleanliness, staff & service, amenities
It was my worst check-in ever due to some misunderstanding, confusion, and a hostile front desk woman. After 1.5 hours, a wonderful person sorted things out and checked me in. From there on it was a wonderful stay. All other staff (including guest relations managers) I encountered were friendly and warm.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with The Village as the main attraction

Good service and a nice room.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Fungfeng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service. Would like to visit again.
Stayed 6 nights in Jun 2024
Verified

10/10 Excellent

Nils

Liked: Cleanliness, staff & service, property conditions & facilities
The Village Market is a great plus with all the shopping and dining options, to the excellent hotel, with its view, pool and great rooms with a view…
Stayed 2 nights in Jul 2024